Silks Place Taroko

Photo gallery for Silks Place Taroko

Primary image
Outdoor spa tub
Indoor pool, outdoor pool, open 7:30 AM to 10:00 PM, sun loungers
Outdoor spa tub
Down comforters, in-room safe, desk, blackout drapes

Overview of Silks Place Taroko

Silks Place Taroko

4.5 star property
Luxury hotel with 2 restaurants, near Hsiang-Te Temple

9.2/10 Superb

462 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
No.18, Tianxiang Rd, Shiou Lin Village, Xiulin, Hualien County, 972
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Train station pick-up service
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Taroko National Park - 29 min drive

Getting around

  • Hualien (HUN) - 56 min drive
  • Xincheng Station - 35 min drive
  • Hualien Station - 39 min drive
  • Ji'an Station - 42 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Silks Place Taroko

Silks Place Taroko offers an airport shuttle at scheduled times for TWD 250 per person one-way. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Mei Yuan Restaurant, one of 2 restaurants, serves Asian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Transfers

  • Airport shuttle from noon to 4:00 PM*
  • Train station shuttle from noon to 4:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Baby bath
  • Bed rails
  • Lifeguard on site

What to do

  • Yoga classes

Working away

  • Computer station
  • Conference space (3735 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellspring Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Mei Yuan Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required.
The Wellesley Restaurant - This buffet restaurant serves breakfast, dinner, and light fare. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TWD 250 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs TWD 150 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Apple Pay.

Also known as

Silks Place
Silks Place Hotel
Silks Place Hotel Taroko
Silks Place Taroko
Silks Taroko
Taroko Silks Place
Silks Place Taroko Hotel Xiulin
Silks Place Taroko Hotel
Silks Place Taroko Xiulin
Silks Place Taroko Hotel Hualien
Silks Place Taroko Hotel
Silks Place Taroko Xiulin
Silks Place Taroko Hotel Xiulin

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Paradise
Every staff is so friendly and willing to help. We had a wonderful time during our stay. Definitely will go back only if I could find any room available. (too popular) :(
Monica, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

MINYING, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
Every thing is wonderful!
YUNG CHIH, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good.
It is amazing and comfortable. The employees are very kind and willing to help.
Chen-Kang, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel.
Tai-Yi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect nice mood hotel. But one reception manager was looked like the cold. No Smile, no friendly. Only that so I recommend this hotel so much.
1-night trip with friends
Verified Expedia guest review

6/10 Good

Great location. The room is outdated. Toilet has slow drain that can cause overflow problem.
Wu, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

chin, 2-night family trip
Verified Hotels.com guest review