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1 room, 2 adults
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The Naka Phuket, Kamala

5 stars5 stars
1/18, 1/20 Moo 6KamalaPhuket83150Thailand
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Excellent4.4 / 5
Room
Great room
Location
Location is ok
Vibe
Awesome vibe
Comfort
Rather comfortable
367See all 367 Hotels.com reviews
From 378 reviewsTripAdvisor Traveller Rating

The Naka Phuket, Kamala

from $307 CAD
  • One Bedroom Pool Villa
  • Two Bedroom Pool Villa
  • One Bedroom Beachfront Pool Villa
  • Napa Suite Room
  • One Bedroom Beach Access Pool Villa
  • Two Bedroom Family Pool Villa
  • Three Bedroom Pool Villa

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Debit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Also known as

  • Naka Phuket Villa Kamala
  • Naka Phuket Villa
  • Naka Phuket Kamala
  • Naka Phuket
  • The Naka Phuket Kamala
  • Naka Phuket Villa Kamala
  • Naka Phuket Villa
  • Naka Phuket Kamala

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per child: THB 3750 (from 2 to 12 years old)

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for THB 2000 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1200-1800 per vehicle

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Beach umbrellas
  • Pool umbrellas
  • Steam room
  • Beach towels
  • Sauna
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch LED TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The NAVA - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The NANA - This beachfront bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

The MEKA - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Open daily.

The Naka Phuket, Kamala’s small print

Also known as

  • Naka Phuket Villa Kamala
  • Naka Phuket Villa
  • Naka Phuket Kamala
  • Naka Phuket
  • The Naka Phuket Kamala
  • Naka Phuket Villa Kamala
  • Naka Phuket Villa
  • Naka Phuket Kamala

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per child: THB 3750 (from 2 to 12 years old)

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for THB 2000 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1200-1800 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 367 reviews

The Naka Phuket, Kamala
Good3.0 / 5
Skip it
On a two night stay, I stayed in two different rooms. The first had a broken front step directly outside the door, buckling floorboards, and lots of bugs (due to one broken sliding door). Due to the door issues, I was moved to another room. This one was better in terms of maintenance, but overall the property needs work. Also, housekeeping will keep ringing the door bell and yelling at you until you go outside to speak with them, even when the do-not-disturb sign is displayed. I found this irritating. There was also a power outage for several hours one night due to the onsite generating breaking down, and no offer of any sort of compensation by management.
2 night trip
The Naka Phuket, Kamala
Fair2.0 / 5
Poor quality at a premium price
The Naka is one of the most frustrating places we've stayed at. It could be fantastic but fails to live up to its promise, mainly due to the abysmal service. It's a great spot, set in its own bay and beach (if you don't mind the rock pools, not the easiest to swim in). We liked the modern design of the villas but the upkeep is poor and they look tired in places. The finishes you would expect from something that promotes itself as a five star hotel are missing. Corners have been cut and it shows. Also, there are many concrete steps to the villas, and many of the lights had gone, making it dangerous to walk at night. There were not enough staff and many of those working were poorly trained. Simple requests like an additional sun lounger were refused (despite charging us for an extra person in our villa). Restaurant reservations we were told had been made hadn't been, which we only found out after an hour drive to the restaurant. It was my birthday during our stay and my partner had arranged surprises via the hotel, which they spoilt by asking him questions about on two occasions in front of me. It shows the lack of attention to detail and highlights the poor training on customer service you would expect from a high-end hotel which should be as standard at this price point. The exception would be the restaurant staff at breakfast who were friendly and the breakfast selection is good. Management need to raise their game. Until then avoid the Naka Hotel.
6 night family trip
The Naka Phuket, Kamala
Outstanding5.0 / 5
Luxury pool villa with private beach
Great property - great food and breakfast buffet. Exceptional service.
2 night romance trip
The Naka Phuket, Kamala
Outstanding5.0 / 5
Great
It's amazing place but there's small details They must increase the time that the shuffle goes to Bangla road And there should have more of adapter They told us we fully use of adapter so we have to buy from there's store
4 night romance trip
The Naka Phuket, Kamala
Outstanding5.0 / 5
best location
great time all time
2 night romance trip

See all reviews

The Naka Phuket, Kamala

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