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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Fairmont The Palm, Dubai

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Palm Jumeirah, Dubai, United Arab Emirates

Upscale beachfront hotel with spa, near Dubai Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Most amazing hotel and service was perfect. The Brazilian restaurant had amazing food as…Mar. 23, 2020
  • Very nice stay Mar. 13, 2020

Fairmont The Palm, Dubai

from $190 CAD
  • Corner 1 Bedroom Suite King
  • Deluxe Room 2 Queen
  • Deluxe Room King
  • Fairmont Gold Deluxe Suite
  • Fairmont Gold Room 2 Queen
  • Fairmont Gold Room King
  • Fairmont Gold View Room 2 Queen
  • Fairmont Gold View Room King
  • Fairmont Room 2 Queen
  • Fairmont Room King
  • Fairmont View Room 2 Queen
  • Fairmont View Room King

What’s around Fairmont The Palm, Dubai

Landmarks

  • In Palm Jumeirah
  • Dubai Marina - 0.5 mi / 0.9 km
  • Aquaventure - 4.7 mi / 7.5 km
  • Emirates Golf Club - 5.4 mi / 8.7 km
  • Kite Beach - 6 mi / 9.7 km
  • Ski Dubai - 6.2 mi / 10 km
  • Mall of the Emirates - 6.2 mi / 10 km
  • Burj Khalifa - 13 mi / 21 km

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 40 min drive
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Beach enhancements are underway along the trunk of Palm Island, adjacent to this property. During this time, guests may experience intermittent noise disturbance and some views may be obstructed. The hotel continues to operate as normal, offering beach access, 4 swimming pools, and landscaped gardens.
As a precautionary measure against COVID-19, it is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 10 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Beach umbrellas
  • Pool umbrellas
  • Health club
  • Steam room
  • Beach towels
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Willow Stream Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Mashrabiya Lounge - This beachfront lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Flow Kitchen - Overlooking the garden, this family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Frevo - This restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Seagrill Bistro - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Little Miss India - Overlooking the garden, this fine-dining restaurant specializes in Indian cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fairmont The Palm, Dubai’s small print

Also known as

  • Fairmont Hotel Palm
  • Fairmont The Palm Dubai
  • Fairmont The Palm Hotel Dubai
  • Fairmont Palm
  • Palm Fairmont
  • Fairmont Palm Hotel Dubai
  • Fairmont Palm Hotel
  • Fairmont Palm Dubai
  • Fairmont The Palm Hotel

Policies

Breakfast Included rate plans are valid for 2 adults only. Surcharges apply for children.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 122.5 per night

Buffet breakfast is offered for an extra charge of AED 160 for adults and AED 80 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 320 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fairmont The Palm, Dubai

  • Does Fairmont The Palm offer free cancellation for a full refund?
    Yes, Fairmont The Palm does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Fairmont The Palm?
    Yes, there's free self and valet parking.
  • Is there a pool at Fairmont The Palm?
    Yes, there are 4 outdoor pools.
  • Are pets allowed at Fairmont The Palm?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Fairmont The Palm?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Fairmont The Palm?
    Yes, there are 10 onsite restaurants.
  • Is airport shuttle service offered by Fairmont The Palm?
    Yes, a shuttle from the hotel to the airport is available. The charge is AED 320 per vehicle.
  • What is there to do near Fairmont The Palm?
    Recommended spots to visit include Dubai Marina (0.5 mi) and Aquaventure (4.7 mi), along with Emirates Golf Club (5.4 mi) and Kite Beach (6 mi).

Recent reviews

Superb 9.0 From 1,055 reviews

Exceptional 10.0
Amazing place to stay
We had a really great stay here. We weren’t sure what to expect as we had never been to Dubai but we received nothing but amazing service, cleanliness and a great time while staying at Fairmont the Palm. The only recommendation I would have is to look at a separate walkway for guests to reach the street so its safer. There were a few minor things but that’s just us being picky. The service you receive here is incredible all the staff are amazing it’s like nowhere else. I have no complaints for cleanliness also it is the cleanest place I’ve ever stayed at I was so impressed. It was beautiful enjoying the view in the morning off the balcony and sipping on a cappuccino outside the cafe. Would definitely stay here again! Thank you :)
ca6 night family trip
Very Good 8.0
It was great
ca3 night family trip
Good 6.0
Did not live up to the Fairmont standard.
Service levels were not up to the Fairmont standard other than Elly who worked around the pool. Flow restaurant-placemats were frequently dirty. A lot of construction surrounding the resort.
Laurie, ca7 night family trip
Exceptional 10.0
Absolutely fantastic service! Some of the best food I had in Dubai as well! The staff was great and would highly recommend staying here!
Andrew, ca2 night romance trip
Good 6.0
Location is amazing and the views as well. but the rooms are dated and maybe because it was public holiday but everything took forever to reach or complete. seagrill restaurant is highly recommended.
rami, gb3 night family trip
Very Good 8.0
Family staycation
First of all the room was very very old yet we took the biggest room 2 bed room apartment. But the furniture too old also. Customer service was terrible the stuff not helpful at all. Specially during this time people go to relax and have quality time so we would expect better service from the stuff.
Doaa, ie2 night family trip
Very Good 8.0
Cleanliness perfect but as is typical for Dubai the service was average at best. Hotel well worth the money, and if you are a Dubai regular the service will not be a surprise!
Daniel, gb2 night family trip
Fair 4.0
Staycation after lockdown!
Discomforting beds and covers, the check in was chaos and not really welcoming stuff. Not sure if this is because of the current pandemic and the stress around it but irrespective fairmont is a very reputable chain we should not experience this. We were not informed of the beach access restrictions after the check out as part of the facility and I had to really argue on this.
Diala, ie1 night family trip
Exceptional 10.0
Fantastic Stay and Lovely staff - recommend
The staff were very welcoming, Accommodating, kind, courteous. It was a lovely stay. We will definitely be back here one day soon.
Rebecca, gb2 night family trip
Very Good 8.0
Very clean, excellent breakfast, spaceous rooms. Did not like that all bars which offered alcoholic drinks (indoor) were smoking; so impossible to sit. Bed in the room was in bad condition but was quickly replaced when we complained at the reception the next morning.
Giorgos, gb3 night trip

Fairmont The Palm, Dubai

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