Steigenberger Alcazar

Photo gallery for Steigenberger Alcazar

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Overview of Steigenberger Alcazar

Steigenberger Alcazar

5.0 star property
5-star beachfront hotel with spa, near Nabq Bay

9.0/10 Superb

97 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Nabq Bay, Sharm El Sheikh, South Sinai Governorate
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools and 3 spa tubs
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Nabq Bay - 9 min walk
  • SOHO Square - 15 min drive
  • Shark's Bay - 18 min drive
  • Naama Bay - 34 min drive

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 14 min drive
  • Shopping center shuttle (surcharge)

About this property

Steigenberger Alcazar

At Steigenberger Alcazar, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be 0.5 mi (0.8 km) from Nabq Bay. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Zohreya, one of 7 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 poolside bars, a beach bar, and a fitness center. Fellow travelers say great things about the helpful staff and restaurant.

All-inclusive

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 80 fee
This information is provided by our partners.

At a glance

Hotel size

  • 610 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
  • A birth certificate should be presented for children younger than age 14.
  • Breakfast included and half board bookings receive all meals in Zohreya or Rehana restaurants.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Offsite

  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 poolside bars
  • 7 coffee shops
  • Bar/lounge
  • Beach bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Scuba diving
  • Karaoke
  • Shopping
  • Pool table

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 3 spa tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

All-inclusive

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Mivida SPA has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Zohreya - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Limoni - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Hama - Overlooking the pool, this theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Rehana - Overlooking the pool, this diner specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.
Sanafir - This beachfront restaurant specializes in seafood and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a USD 80 fee.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

Also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Aldijana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aldijana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aldijana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best vacation
Steigenberger Alcazar on of the best hotels i visited from my experience. I went to alot of hotels in different countries but really this hotel is magnificent. They treat you a royal treatment. This hotel is the best because of the management and the staff. They are very helpful and friendly. Starting from the reception, a special thanks to Ms. Omnia, the check-in was smooth and quickly , everything is organised and she was very helpful and friendly the whole stay. Thank you also to all the golf car drivers and staff like Reda ( sorry I can't remember all the names) but they are always around you and take you to anywhere you want inside the hotel. The food was amazing , fresh , tasty and there is alot of varieties. Big thanks to the chefs and the waiters, All of them are hard workers , helpful and around you fulfill all your needs before even you ask (thank you makin) . Thank you to Ms. Maya in the kids club , she is very friendly and the kids love her ❤️ especially the face painting 😊😅. She is always entertain the kids even with different playing ideas.Thank you to Omar in the animation team, he is very funny and active. And the Cuban couples in the animation team are amazing, I love their acrobatics show every night , they are very talented. The sea is very nice for snorkeling, there is alot of colourful corals and fishes. Offcourse I will go again to this magnificent hotel inshallah.
Nora, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Shrem
amazing !!!
Hagit, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!!
An amazing experience at this lovely Hotel, highly recommended for a vacation in sharam, food is super fresh and tasty, drinks are very nice, pool is always clean, beach services are at it best.
Teddy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is perfect, lovoand friendly staff
ABDULRAHMAN, 3-night trip
Verified Hotels.com guest review

6/10 Good

Norah, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We just got back from a two week stay at Steigenberger Alcazar. This was our first time to SSH and it was great. The staff at the hotel are great! Super professional and courteous. Special shout outs to our housekeeper - Hossan who was so kind and always with a smile on his face, the omelet chef at breakfast - Mohammad who made us our omelets every morning as soon as he saw us, the restaurant manager who was temporarily servicing Limoni while we were there but he told us his main restaurant was La Maison - he was very attentive and kind and the front desk person who helped resolved our room issue. These people made our stay extra special. Thank you! The food - if there was a rating I would give the food 7/10. The issue with it was some things were delicious but other things were undercooked or overcooked. If we ordered a dish, the meat would be great but then we would get undercooked potatoes or pasta etc. some of the buffet dishes were also not very good taste wise and was not hot (temperature wise) always just lukewarm. However, if you had any issues the staff always went above and beyond to try and resolve the issue. When we go back to SSH, we would definitely stay at this hotel again and experience the wonderful hospitality of the staff. Also they took care of the property really well. Every morning we would see people cleaning constantly from the gardens to the buildings, fountains, pool areas etc.
Genevieve Myndar De La, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful
Tom, 3-night romance trip
Verified Expedia guest review