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Hotel Isla Verde

Photo gallery for Hotel Isla Verde

Bed sheets
Exterior
Front of property
Family Cabin, Multiple Beds | Bed sheets
Restaurant

Overview of Hotel Isla Verde

Hotel Isla Verde

3.0 star property
Santa Cruz La Laguna beachfront hotel with restaurant and beach bar

8.4/10 Very good

50 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
Map
Zona 0 sector Paskrabal, Santa Cruz La Laguna, Solola, 7014

Guests rated this location 8.6/10 - Excellent

Main amenities
  • Beach bar
  • Beach towels
  • Beach umbrellas
  • Breakfast available
  • Coffee shop/cafe
  • Conference center
  • Cruise ship terminal shuttle
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Room service
  • Sauna
For families
  • Daily housekeeping
  • Garden
  • Laundry facilities
  • Separate sitting area

Room options

About this area

Getting around

  • La Aurora Intl. Airport (GUA) - 154 min drive
  • Quetzaltenango (AAZ-Los Altos) - 165 min drive
  • Cruise terminal shuttle (surcharge)

Restaurants

  • Konojel - 42 min drive
  • Cafe Asawa-ko - 33 min drive
  • Moonfish Express - 42 min drive
  • Restaurante el chaparral - 32 min drive
  • Posada Jaibalito - 18 min walk
Map

About this property

Hotel Isla Verde

When visiting Santa Cruz La Laguna, Hotel Isla Verde is a great choice to consider. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the coffee shop/cafe. This Mediterranean hotel also features a beach bar, a sauna, and a garden. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 8:30 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Due to traffic restrictions, vehicle access to this property is not available. The property provides transfers via boat from Panajachel boat dock from 8 AM to 7 PM. Alternatively, taxis (surcharge) are available from the Tzanjuyu public dock in Panajachel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Offsite parking within 3.7 mi (USD 60 per night)

Transfers

  • Cruise terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service

What to do

  • On the beach
  • Beach yoga
  • Pilates classes
  • Hiking/biking trails
  • Kayaking
  • Boat tours
  • Snorkeling
  • Fishing
  • Ecotours nearby
  • Scuba diving nearby

Working away

  • Conference center (1076 square feet of space)
  • Meeting room

Services

  • Beach towels
  • Beach umbrellas
  • Dry cleaning/laundry services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Romance packages
  • Tour/ticket assistance
  • Wedding services

Facilities

  • Built in 2006
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Sauna

Accessibility

  • Handrails in stairways

Languages

  • English
  • Spanish

Room amenities

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Towels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35–55 per person
  • Credit card charges are subject to an extra charge of 4 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Parking is available offsite and costs USD 60 per night (3.7 mi away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>This property does not have elevators. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

Hotel Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Santa Cruz La Laguna
Hotel Isla Verde Hotel Santa Cruz La Laguna

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Isla Verde?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Isla Verde?
Yes, pets are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Isla Verde?
You can check in from 2 PM - 8:30 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Isla Verde and nearby?
Have fun with onsite activities like kayaking, fishing, and snorkeling. Additional recreation onsite includes Pilates and yoga. Enjoy amenities like a sauna and a garden.
Are there restaurants at or near Hotel Isla Verde?
Yes, there's an onsite restaurant.
What's the area around Hotel Isla Verde like?
Hotel Isla Verde is a short 1-minute walk from Multiple Use Area Lake Atitlan Basin and 10 minutes' walk from Los Elementos Day Spa. Travelers say this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

6.9/10

Amenities

8.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

2/10 Poor

I was never able to make it to the hotel. I tried to cancel, even though I knew the reservation was non refundable. There were unexpected issues in the country, which made it impossible to travel (roads blocked) due to protests in the county.
Ingrid R, 1-night family trip
Verified Expedia guest review

2/10 Poor

Poor attitudes and the staff doesn’t take covid seriously. Stay clear from this place.
edward, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

The views were amazing, the cabin was cozy and the restaurant was very relaxing.
Christopher, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful Hotel but...
This hotel is in a beautiful, quiet area. There is a lovely sun deck and yoga area overlooking the lake, and a cozy living room area with a wood burning fireplace by the reception desk. The private cabins have incredible views but are up over 200 stairs, so be prepared if you book one of them. However, for the price, some things could be improved on. The towels are old and ratty, and the bed linens are extremely old and have holes and/or mended holes. The blankets seem unwashed and are full of dust; I even found a couple dead insects in them.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely best place we have stayed at so far. We spent 5 nights living in paradise at isla verde. Riley, Olí and everyone at this hotel were fantastic! The rooms, less room and more private cabin were perfect for us and just what we were looking for. It was definitely nature surrounded. I will say this hotel isn’t for everyone since the cabins are built on the side of a hill and all are located up some outdoor stairs. If you are squeamish about living things (animals including insects and plants) you want like it here. But if nature and physical activity is your thing, the place will deliver and then some. Be ready to shower in a semi open bathroom since it’s open to nature and the water is solar heated, so in days of less sun the water is tepid at best, it was all well worth it. We were looking to get away from the bustling people crushed city and this place was just what we needed. The food was FABULOUS!!! I wish I could have kidnapped their cook and brought her home!! We will definitely come back.
SW, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay!
Had an amazing time at this beautiful gem! Staff was super friendly and accommodating, even calling for a private tour for us. Our bungalow was clean and beds super comfortable! The only drawback for me was that the kitchen didn’t open until 8am and being a coffeee fiend, I would have loved some coffee while watching the sunrise. But even then, I’d book again in a heartbeat!
Jorge, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great garden setting, right on the lake. Nice rooms and amenities.
1-night trip
Verified Expedia guest review