Choose dates to view prices

Refinery Hotel

Photo gallery for Refinery Hotel

Property amenity
Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar
Atelier Executive Suite | Frette Italian sheets, premium bedding, down comforters, minibar
Studio, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar
Atelier Executive Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Overview of Refinery Hotel

VIP Access

Refinery Hotel

5-star property
Luxury hotel with 2 bars/lounges, near Times Square

8.8/10 Fabulous

1,023 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $233
Price available on 02/12/2023
Map
63 W 38th St, New York, New York, NY, 10018

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 2 min walk
  • Bryant Park - 4 min walk
  • Times Square - 5 min walk
  • Broadway - 5 min walk
  • Empire State Building - 6 min walk
  • Grand Central Terminal - 10 min walk
  • Rockefeller Center - 11 min walk
  • Madison Square Garden - 12 min walk
  • Central Park - 25 min walk
  • New York University - 32 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 3 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • Newark Liberty Intl. Airport (EWR) - 38 min drive
  • John F. Kennedy Intl. Airport (JFK) - 48 min drive
  • New York W 32nd St. Station - 7 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • Penn Station - 13 min walk
  • 42 St. - Bryant Pk. Station - 3 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • Times Sq. - 42 St. Station - 6 min walk

Restaurants

  • Cafe China - 2 min walk
  • The Kati Roll Company - 2 min walk
  • Mr. Broadway - 3 min walk
  • Keens Steakhouse - 3 min walk
  • Le Pain Quotidien - 3 min walk

About this property

Refinery Hotel

Located 1.7 mi (2.8 km) from the airport, Refinery Hotel features a rooftop terrace and puts you just a 5-minute drive from Empire State Building. Guests can visit the fitness center for a workout or grab a bite to eat at Parker and Quinn, which serves American cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within just a 10-minute walk of 5th Avenue and Bryant Park. The helpful staff and bar get good marks from fellow travelers. The property is just a short walk to public transportation: 42 St. - Bryant Pk. Station is 3 minutes and 34 St. Station (Herald Square) is 5 minutes.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (USD 72 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • Arabic
  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 45.90 per accommodation, per night
  • Resort fee inclusions:
    • Health club access
    • Fitness center access
    • Internet access (may be limited)

Optional extras

  • Breakfast costs between USD 20 and USD 30 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Secured self parking costs USD 72 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Does Refinery Hotel offer free cancellation for a full refund?
Yes, Refinery Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Refinery Hotel?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at Refinery Hotel on 12 Feb 2023 start from CA $233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Refinery Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Refinery Hotel?
Yes, pets are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Refinery Hotel?
Yes. Self parking costs USD 72 per day.
What are the check-in and check-out times at Refinery Hotel?
You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Refinery Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Refinery Hotel and nearby?
Refinery Hotel has 2 bars and a fitness center.
Are there restaurants at or near Refinery Hotel?
Yes, Parker and Quinn offers alfresco dining and American cuisine. Nearby restaurants include Keens Steakhouse (3-min walk), Le Pain Quotidien (3-min walk), and The Keg Room (3-min walk).
What's the area around Refinery Hotel like?
Refinery Hotel is a short 3-minute walk from 42 St. - Bryant Pk. Station and 5 minutes' walk from Times Square. Travelers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Ken, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool and trendy smaller hotel
Cool and trendy hotel that was once a hat factory. Easy to walk to great shopping, restaurants, Broadway, and Times Square. Big rooms. Nice size marble bathroom. The only thing lacking was a mini fridge. I think one should be in every room without having to ask. Slippers and robes in every room. Loved the Rooftop bar. Super cool with glass ceiling to see the city and view of Empire State Building. Good food, drinks and music. There’s also free wine at check in lounge area in the evening. A nice touch.
Jennie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Surprise charges
Additional surprise charges, including fees for making local calls etc. In this day and age who makes phone calls using the hotel phone? And charges for front desk being open for 24 hours, Wi-Fi, etc all never mentioned during booking a hotel. It doesn't feel luxury experience but more of a rip off experience.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charming small hotel in great midtown location
Nice hotel on 38th just steps away from 6th and 5th avenues. Parker and Quinn restaurant great for breakfast, much nicer than usual hotel offerings. Did not visit roof bar but seemed pretty busy; Lounge off the lobby also a nice spot to sit and relax. Room was clean, shower controls a bit wonky but that was the only negative.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lynn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Assaf, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Still trendy, and not bad value, but on the declin
Have been there before the pandemic. It's a trendy hotel and very nice. The big issue is the beds. They have always been soft, but they've been 'upgraded' to super soft mattresses that will not work for people with any back issues. Otherwise, some issues with room, e.g. lights don't work, not quite so clean. I'll give it 4/5 stars for old times, but won't be able to return again.
Doron, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

jeanette, 3-night business trip
Verified Hotels.com guest review