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1 room, 2 adults

Nizuc Resort and Spa

5-star5 stars
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500, Mexico

Upscale beachfront resort with spa, near El Rey Ruins
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Loved it all! Very serene and “zen-like”. Food outstanding. Staff genuinely friendly…Dec. 31, 2019
  • We liked everything about Nizuc resort..and excellent location that will be our haven for…Jun. 22, 2019

Nizuc Resort and Spa

from $592 CAD
  • Suite, 2 Queen Beds (Double)
  • Deluxe Room, 2 Queen Beds, Ocean View (Double)
  • Deluxe Room, 1 King Bed, Ocean View
  • Suite (Ocean, Adults Only)
  • Premium Villa (Garden)
  • Premium Villa (Pavillion)
  • Suite (Master)
  • Junior Suite (Garden)
  • Junior Suite, Ocean View
  • Penthouse
  • Junior Suite, 1 Bedroom, Garden View

What’s around Nizuc Resort and Spa

Landmarks

  • In Zona Hotelera
  • El Rey Ruins - 38 min walk
  • Delfines Beach - 39 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Cancún Underwater Museum (Punta Nizuc) - 3 min walk
  • El Rey Ruins Trailhead - 38 min walk
  • Playa Coral - 39 min walk
  • Ventura Park Cancun - 2.3 mi / 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 274 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed (dogs only)*

  • Restrictions apply*

  • 1 per room (up to 26 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite extended parking

  • Wheelchair-accessible parking on site

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Room service (during limited hours)
Things to do
  • Kayaking on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8234
  • Conference space size (meters) - 765
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa at NIZUC has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.

Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare.

La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Kayaking on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Skydiving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2018 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Nizuc Resort and Spa’s small print

Also known as

  • Nizuc Resort Cancun
  • Nizuc Resort
  • Nizuc Cancun
  • Nizuc
  • Nizuc Resort Spa
  • Nizuc Resort and Spa Resort
  • Nizuc Resort and Spa Cancun
  • Nizuc Resort and Spa Resort Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa tub.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 915 for adults and MXN 457.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 3055 per pet, per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Nizuc Resort and Spa

  • Does Nizuc Resort and Spa offer free cancellation for a full refund?
    Yes, Nizuc Resort and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Nizuc Resort and Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Nizuc Resort and Spa?
    Yes, there's free self and extended parking.
  • Is there a pool at Nizuc Resort and Spa?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at Nizuc Resort and Spa?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of MXN 3055 per pet, per stay.
  • What are the check-in and check-out times at Nizuc Resort and Spa?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Nizuc Resort and Spa?
    Yes, there are 6 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include El Conquistador (3 mi), Captain's Cove (3.2 mi), and Tempo By Martin Berasategui (4 mi).
  • Is airport shuttle service offered by Nizuc Resort and Spa?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Nizuc Resort and Spa?
    No, this resort doesn't have a casino, but Dubai Palace Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
  • What is there to do at Nizuc Resort and Spa and nearby?
    Have fun with onsite activities like kayaking, snorkeling, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes Pilates, yoga, and game viewing. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Nizuc Resort and Spa also has 2 poolside bars, 3 bars, and a private beach, as well as a sauna, a steam room, and a garden.

Recent reviews

Exceptional 9.6 From 486 reviews

Exceptional 10.0
This was an excellent vacation, our family very much enjoyed
ca4 night family trip
Very Good 8.0
This is a beautiful property and the service is great. The down side is the size of the beach and the prices charged at the restaurants and spa. The resort has two beaches and both are small and not enough beach chairs to provide for all the guests especially during peak season. The second issue I have is the prices charged at the restaurants and spa, I understand the in general the prices at hotels are a little more expensive, but at Nizuc everything is extremely pricey. I don’t mind paying for quality but I hate paying 40% more for the same thing. Other than that it’s a nice place and we had an enjoyable vacation.
PierreDeschenes, ca7 night family trip
Exceptional 10.0
Service is 5 star. Design is beautiful. High quality food and drinks. Can’t go wrong.
Michael, ca4 night romance trip
Exceptional 10.0
This was an incredible experience! From the second we arrived to the last minutes we were at the resort, we were treated so well. The resort is spotless and the staff are incredible (every single one without exception). What a wonderful vacation, definitely the best resort we have ever been to!
Brett, ca8 night trip
Exceptional 10.0
An easy upscale vaccinated vacation!
We had the easiest, most relaxing and fun girls trip in paradise! Literally 10 minutes from the airport, the resort is impeccably designed, calming, and welcoming. Service is finessed and kind all around, especially at the beaches/pools (Isabel at the pool is a gem)! Food was good, but definitely a bit on the expensive side. That said, each restaurant was beautiful and well-spaced for COVID with outside options. The bars are fabulous. Would recommend they add a little cafe/coffee shop! Awesome drinks (get the IK margarita with mezcal). Had a great night at Havana Lounge sampling cigars and tequila. Golf carts take you everywhere and you never have to wait for them. Decent amount of (well behaved) kids which is nice for families, but wasn’t what we wanted (were getting away from our own for a bit), but we found places to sit that avoided them and felt adults only (adults only pool included)! Ocean view room was large and comfortable, great view, bathroom, and deck! Beautiful spa. Only drawbacks: COVID tests were $100 where they are free at most other resorts. Beach is very narrow (though beautiful) so not much room to spread out. Water is calm and very shallow, but mushy seaweed at the bottom. Not a full horizon view at beach—looking at some land/a few structures. That said, they’re fairly far off and everything is very picturesque anyway! Very minimal cons, and infinite pros! Will visit again and highly recommend to others. Thank you Nizuc!
us4 night trip with friends
Very Good 8.0
Beautiful but inconsistent
Nizuc is beautiful, but it’s a different resort during their busy season versus when it’s not heavily occupied. My first visit was magical. My second visit was Ok. As a solo female traveler, I felt safe; but I won’t return in the busy season again. The service suffers. It loud. It’s a little off putting when staff yell out “hey lady” to get your attention rather than coming up to you and saying “excuse me”, “pardon me”, or even “Ma’am”. There was one annoying incident of discrimination, some micro aggressions, The spa is wonderful; the grounds are attractive, breakfast is amazing, the butlers are kind and helpful. But, I will probably rent a home with a staff next time. The experience is inconsistent.
us1 night trip
Very Good 8.0
Everything good just overpriced
Daniel, us3 night trip
Exceptional 10.0
The hotel was amazing, great staff and food was delicious, MR Octavio was the best and helped us enjoy the hotel and all the amenities, I strongly recommend to reach out to him at the hotel for your trip to Nizuc!!
Cynthia, us4 night trip
Good 6.0
For a unique hotel , we couldn’t believe they were charging 150 us a day to use the spa that doesn’t even have heated pool
paulo, us5 night romance trip
Exceptional 10.0
Best luxury hotel in Cancun
Great hotel with very nice facilities and great service and staff. Unfortunate though that due to the pandemic and lower volume of customers they closed two of their four restaurants, so the dining options were very limited. Dining at Indochine and Ramona was a bit overpriced but good quality. I would strongly recommend Nizuc for a special occasion
us2 night trip

Nizuc Resort and Spa