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Novotel Phuket Kamala Beach, Kamala

4 stars4 stars
118/16 Moo 3KamalaPhuket83150Thailand
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Excellent4.1 / 5
Room
Great room
Location
Great location
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
129See all 129 Hotels.com reviews
From 1,211 reviewsTripAdvisor Traveller Rating

Novotel Phuket Kamala Beach, Kamala

from $150 CAD
  • Suite
  • Superior Twin Room, 2 Single Beds
  • Ocean Room
  • Superior Room, 1 King Bed
  • Superior Ocean Side

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Also known as

  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Beach
  • Novotel Beach Hotel Phuket Kamala
  • Novotel Phuket Kamala Beach
  • Novotel Phuket Kamala Beach Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: THB 1500 per night

Optional extras

Rollaway beds are available for THB 1662.00 per night

Buffet breakfast is offered for an extra charge of THB 450 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Bar/lounge
  • Beach bar
Things to do
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Free bicycles on site
  • Kayaking on site
  • Yoga classes/instruction on site
Working away
  • Meeting rooms
  • Conference space size (feet) - 3013
  • Conference space size (meters) - 280
  • Conference center
Services
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 5
  • Year Built 2013
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, In Balance. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Soul Kitchen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Novotel Phuket Kamala Beach, Kamala’s small print

Also known as

  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Beach
  • Novotel Beach Hotel Phuket Kamala
  • Novotel Phuket Kamala Beach
  • Novotel Phuket Kamala Beach Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: THB 1500 per night

Optional extras

Rollaway beds are available for THB 1662.00 per night

Buffet breakfast is offered for an extra charge of THB 450 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 129 reviews

Novotel Phuket Kamala Beach, Kamala
Poor1.0 / 5
Horrible horrible horrible
Horrible stay. Staff was overbearing and incompetent. Hotel amenities are non-existent. On top of it all, my email was hacked into, and was wiped clean! I lost all of my personal info and data!!!!!!!!!!
5 night family trip
Novotel Phuket Kamala Beach, Kamala
Good3.0 / 5
Great hotel, but the service needs improvement
The hotel itself is very nice, new, clean and comfortable. The rooms are spacious and well appointed with WiFi etc. The pool area is great as well as easy access to a clean, beautiful beach. The Kid's Club is also a great resource. The onsite restaurant is good also. Overall the staff is very friendly and welcoming, but their ability to provide good service is really lacking. We had major issues when we checked in that the desk staff just isn't equipped to handle. We did get some resolution from the Assistant Manager the following day. Finally, the location is about a 20 minute walk from any of the local restaurants/shopping/street food etc.
6 night family trip
Novotel Phuket Kamala Beach, Kamala
Good3.0 / 5
Nice resort but staff not so much.
Some of the staff we're friendly, however there we're some staff not so friendly. In my opinion all the staff should do there best efforts in making there customers feel at home. We didn't feel that way during our stay, I don't think I would ever go back to this hotel or recommend this to my friends going in the near future.
4 night trip with friends
Novotel Phuket Kamala Beach, Kamala
Excellent4.0 / 5
Modern hotel on the beach
Nice modern hotel with good breakfast. The restaurant had good food but the portions were a bit small. There was a kids pool and some water toys to our daughters delight. We were very happy with our stay. The only thing that could be improved was the kids club which was a bit empty with very few activities and uninterested staff.
7 night family trip
Novotel Phuket Kamala Beach, Kamala
Excellent4.0 / 5
Overhaul hotel was good but our room did not have a view They told me there was no view I told them that I had a superior room and didn't that sort of room should have a building site for the view
3 night romance trip

See all reviews

Novotel Phuket Kamala Beach, Kamala

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