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Novotel Bangkok Sukhumvit 20, Bangkok

Luxury hotel with 2 restaurants, near Terminal 21 Shopping Mall

  • Free WiFi and free parking
From
$43 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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9.0.Superb.
  • It was relaxing and comfortable. The staff extra friendly and helpful.

    Dec. 13, 2019

  • Everything was fantastic, Novotel never disappoints. Service and cleanliness were great.…

    Nov. 30, 2019

See all 621 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand), ALLSAFE (Accor Hotels), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Shopping
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 244 guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom

What’s around

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 11 min walk
  • EmQuartier - 13 min walk
  • Embassy of India - 12 min walk
  • Siam Paragon Mall - 2.4 mi / 3.9 km
  • Pratunam Market - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, City View
  • Executive Room, 2 Single Beds (High Floor)
  • Executive Room, 1 King Bed (High Floor)
  • Executive Suite, 1 King Bed
  • Family Suite, 1 King Bed
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Single Beds, City View

Location

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 11 min walk
  • EmQuartier - 13 min walk

What’s around

Landmarks

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 11 min walk
  • EmQuartier - 13 min walk
  • Embassy of India - 12 min walk
  • Siam Paragon Mall - 2.4 mi / 3.9 km
  • Pratunam Market - 2.4 mi / 3.9 km
  • Siam Center - 2.5 mi / 4 km
  • MBK Center - 2.8 mi / 4.5 km

Getting around

  • Suvarnabhumi International Airport (BKK) - 32 min drive
  • Don Mueang Intl. Airport (DMK) - 19 min drive
  • Asok Railway Station - 28 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asoke BTS Station - 9 min walk
  • Sukhumvit Station - 12 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 6889
  • Conference space size (meters) - 640

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.

Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
  • Novotel 20 Opening June 2016 Hotel
  • Novotel Bangkok Sukhumvit 20 Hotel
  • Novotel Bangkok Sukhumvit 20 Bangkok
  • Novotel Bangkok Sukhumvit 20 Hotel Bangkok
  • Novotel Bangkok Sukhumvit 20 Opening June 2016
  • Novotel 20 Opening June 2016
  • Novotel Bangkok Sukhumvit 20 (opening April 2016)
  • Novotel Bangkok Sukhumvit 20 Hotel
  • Novotel 20 Hotel
  • Novotel 20
  • Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for THB 1530.0 per night

Buffet breakfast is offered for an extra charge of THB 353 for adults and THB 177 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1750 per vehicle (one-way, Maximum occupancy 3)

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include The Sport Corner (3-min walk), Bad Burger Bangkok (4-min walk), and Indian Host (4-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1750 per vehicle one-way.
  • Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Love this hotel, the staffs are friendly, location is great and convenient, and great amenities. Family Msrt is just right across the street so you can get something to eat anytime. Room is spacious and clean, and air conditioning is superb.

    4 night trip with friends, Nov. 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The room was nice and clean. The service was great, we also got a late check out for free. For some reason, the area seems to be impossible to get a grab car.

    Yanny, 2 night romance trip, Jun. 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Stay!

    This hotel was great! Very new inside and out. Room was spacious and in excellent condition. Breakfast had a lot of variety and tasted good. Location is great but recommend taking the BTS (skytrain) which is about a 10 minute walk. Go up to the Sky bar located on 26th floor. Sitting in a car in this area (most of Banngkok for that matter) is horrendous. Only issue is the TV channels. Experienced lag when watching some of the English channels so that was the only disappointment.

    Chun, 4 night business trip, May 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome 5 star .. just buy more pool umbrellas

    Amazing staff great hotel great location clean rooms the breakfast UNBELIEVABLE yum is an understatement and variety wow they got you covered! 5 stars all day the only downside and is for any hotel in downtown the pools are small so they fill up fast and the only thing I would suggest for this hotel is you have 40 pool chairs but only 4 umbrellas... but some more umbrellas that’s all

    XTopher, 6 night romance trip, Apr. 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Well located executive hotel. In a quiet location a long block off Sukamvit. Not an overly busy Soi 20. Green Garden next door is great. Nice pool.

    2 night trip with friends, Feb. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Will be staying there again the next time!

    Very happy with my stay at Novotel Sukhumvit, too bad I didn’t get to enjoy the very nice swimming pool - I will definitely check it out the next time I’m in Bangkok in the Sukhumvit area.

    Ian, 1 night romance trip, Dec. 23, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A stunning 5 star Hotel

    We were greeted by two doormen with huge smiles. The administration staff at the front counter were efficient, professional and very pleasant to deal with. Every employee at this hotel was exceptionally gracious and helpful. Our room was spotless and well appointed. The king sized bed and pillows made you want to stay in bed all day. There was something for everyone at the buffet breakfast. The variety and quality was exceptional. The coffee was the best we had in all of South East Asia! This is truly a five star hotel that is reasonably priced.

    CHARLES, 2 night trip with friends, Oct. 23, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful modern room

    Absolutely beautiful comfortable room, very well designed. Hotel is modern and clean. 5 min walk from Sukhumvit. short walk to Terminal 21. Unfortunately, pool closed for covid while I was there.

    Robert, 3 night trip, May 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Despite lockdown i would use again

    Difficult to say much as it was during lock down period in Bangkok. Staff very friendly and helpful , room & bathroom in good condition . Had coffee and cake a few times in lounge when rule changed but no pool or bar access TV options poor for english speakers

    Howard, 6 night trip, May 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good hotel

    Hotel good only room service dam covid

    Scott, 1 night business trip, May 15, 2021

    Verified Hotels.com guest review

See all 621 reviews