Novotel Phu Quoc Resort

Photo gallery for Novotel Phu Quoc Resort

Primary image
On the beach, beach bar
2 outdoor pools
2 outdoor pools
Balcony

Overview of Novotel Phu Quoc Resort

UNESCO Sustainable Travel Pledge

Novotel Phu Quoc Resort

4.5 star property
Luxury Phu Quoc resort with 2 outdoor pools, connected to a shopping center

8.6/10 Fabulous

455 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • 2 outdoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Sao Beach - 17 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive
  • Free airport shuttle

About this property

Novotel Phu Quoc Resort

At Novotel Phu Quoc Resort, you can spend time at the beach sipping drinks, plus scuba diving is nearby. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, body wraps, and facials. Food Exchange, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a free airport shuttle, and a free kid's club. Fellow travelers say great things about the overall property condition and comfortable guestrooms.

Languages

English, French, Portuguese, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 366 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Free airport shuttle from 7:30 AM to 9:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (5059 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • Spa services
  • 2 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Grab bar near toilet

Languages

  • English
  • French
  • Portuguese
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Food Exchange - This restaurant specializes in international cuisine and serves lunch and dinner.
Specialty - This restaurant specializes in Vietnamese cuisine and serves lunch and dinner. Open daily.
Phu Quoc Seafood - Onsite seafood restaurant. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 404000 for adults and VND 202000 for children (approximately)

Children & extra beds

  • Rollaway beds are available for VND 810000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.4/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Thai Duong, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time. Two fun pools and a nice beach. The staff is awesome.
Correa Carlos Enrique, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

The employees were so sweet, helpful and nice! Everybody spoke good English. The villa we rented was in bad shape, in the garden there were old cigarettes and some garbage as well. Old ash were on the pool table.
Julie, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

its my second time to stay here, everything are good except floor of the room is a bit not clean and the shower water is not hot enough however, the environment and service are quite excellent
Chen hao, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

nice for short trip
nice, but there are mosquitoes even though staying in 5th floor
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thao, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort
An amazing trip for the beginning of 2021. The resort is beautiful, the Staff is friendly and helpful, food is great and the beach is just beautiful. ^v^
PHUONG NHAN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Would love to be back
Excellent place to stay. Staff is very friendly. We got some complementary pleasant surprises. The property has all facilities in one place. Out of the city but you don’t miss city ...
Neeraj, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice area
VERY nice place, we lived in the bungalow and the room was amazing - A lot of free space around and very well maintained. Staff was great and the food very reasonable priced and good. Highly recommended
Jeppe, 4-night family trip
Verified Hotels.com guest review