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El Sol del Caribe 5ta Av. Apart Hotel

Photo gallery for El Sol del Caribe 5ta Av. Apart Hotel

Porch
Terrace/patio
Terrace/patio
Family Apartment (4) | In-room safe, desk, blackout drapes, free WiFi
Comfort Apartment | In-room safe, desk, blackout drapes, free WiFi

Overview of El Sol del Caribe 5ta Av. Apart Hotel

El Sol del Caribe 5ta Av. Apart Hotel

3.0 star property
3-star hotel, convenient to Quinta Avenida

8.0/10 Very good

137 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Lounge area
  • 24/7 front desk
The price is CA $82
Price available on 12/08/2022
Map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Beach umbrellas
  • Beach towels
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Cookware, dishware, and utensils
  • Separate dining area
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Mamitas Beach - 7 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Playacar Golf Club - 10 min drive
  • Xplor Theme Park - 19 min drive
  • Xcaret Eco Theme Park - 22 min drive
  • Ferry to Cozumel - 26 min drive
  • Tres Rios Ecopark - 23 min drive
  • Maroma Beach - 29 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Cancun Intl. Airport (CUN) - 31.5 miles/50.7 km

Restaurants

  • Las Brisas - 2 min walk
  • Pez Vela - 2 min walk
  • La Taberna - 2 min walk
  • Yum Yum by George - 2 min walk
  • Eatitaly - 2 min walk

About this property

El Sol del Caribe 5ta Av. Apart Hotel

El Sol del Caribe 5ta Av. Apart Hotel features a rooftop terrace and puts you just steps from Quinta Avenida. Also, this hotel is just a 5-minute walk from Playa del Carmen Main Beach. Fellow travelers like the helpful staff and nearby lightlife.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Xtudio
Xtudio Comfort Hotel Xperience Hotels
Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
Xtudio Comfort Xperience Playa del Carmen
Xtudio Comfort Hotel Xperience Hotels 5th Avenue
Xtudio Comfort Xperience 5th Avenue Playa del Carmen
Xtudio Comfort Xperience 5th Avenue
Aparthotel Xtudio Comfort Hotel by Xperience Hotels - 5th Avenue
Xtudio Comfort Hotel by Xperience Hotels
El Sol Del Caribe 5ta Av Apart
El Sol del Caribe 5ta Av. Apart Hotel Hotel
Xtudio Comfort Hotel by Xperience Hotels 5th Avenue
El Sol del Caribe 5ta Av. Apart Hotel Playa del Carmen
El Sol del Caribe 5ta Av. Apart Hotel Hotel Playa del Carmen

Frequently asked questions

Does El Sol del Caribe 5ta Av. Apart Hotel offer free cancellation for a full refund?
Yes, El Sol del Caribe 5ta Av. Apart Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Sol del Caribe 5ta Av. Apart Hotel?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at El Sol del Caribe 5ta Av. Apart Hotel on 8 Dec 2022 start from CA $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Sol del Caribe 5ta Av. Apart Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at El Sol del Caribe 5ta Av. Apart Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Sol del Caribe 5ta Av. Apart Hotel?
Sorry, there's no onsite parking at El Sol del Caribe 5ta Av. Apart Hotel.
What are the check-in and check-out times at El Sol del Caribe 5ta Av. Apart Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near El Sol del Caribe 5ta Av. Apart Hotel?
Yes. Nearby restaurants include Manne's Biergarten (3-min walk), Mr. Dog (3-min walk), and Don Mario (3-min walk).
Does El Sol del Caribe 5ta Av. Apart Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Sol del Caribe 5ta Av. Apart Hotel like?
El Sol del Caribe 5ta Av. Apart Hotel is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 11 minutes' walk from Mamitas Beach.

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

4.6/10

Amenities

8.1/10

Property conditions & facilities

6.2/10

Eco-friendliness

2/10 Poor

Not same pictures
There was no WIFI and no hot water
Daniel, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Beware - right next to a 2nd story club - super super loud, walls shaking loud. You will get no sleep there. no internet, poor cooling in bedroom, otherwise ok. There are no refunds here, make sure you read the small print. I had to move for peace of mind and lost 5 days rental fees, they didn't offer an alternative even though they own mlultple locations. Expedia was no help in resolving this. Photos make this place look better than it is.
Orlando V, 7-night trip
Verified Expedia guest review

6/10 Good

Great location on 5th Ave - easy walking distance to shops and restaurants. The unit is very noisy at night and feels like you are going to sleep inside a nightclub The direction to check-in was not clear and we needed help from the store below on where to go.
Krista, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing, they really made a big impact on our stay. They are very helpful and available 24/7. Emmanuel went above and beyond to help us. The room is really nice with a great view, close to the main bars and a walk to the beach. Would definitely recommend to anyone and would book with them again if we ever go back to Playa del Carmen.
Andres Jesus, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a good area very centric
Arturo, 6-night family trip
Verified Expedia guest review

6/10 Good

Terrible Check In
The apartment itself was great, perfect location and affordable. However, we the games they tried to pull at check in were a terrible way to start my vacation. When we arrived for check in, we were told that they didn’t have rooms for the night. And, that out of my 6 night stay, they only had rooms for 3 of those nights. The woman at the desk “claimed” to not speak any English and when I called Hotels.com to help, they said they could not get ahold of the hotel (even though I was standing in front of the receptionist at that exact moment) and that they would charge me a fee to cancel the reservation. WHAT?! The only reason my problem got solved is because I put together all the Spanish I had from high school, got real and gave the receptionist some raw New York attitude. Plus my 6’7” boyfriend stepped in to assist. We told her we made a reservation and that she needed to honor it, and that were not sleeping on the street. Period. All of a sudden, she figured it out and we had a room. It’s a shame I had to turn up on vacation. But of course, everything else was smooth after that.
6-night trip
Verified Hotels.com guest review

2/10 Poor

They had asked what time I was gonna be there and because my flight arrived late they said that would be fine but once get there it was closed and no one answered! Terrible service if they didn’t wanna accomodate Me and my friends don’t have a hotel.
Princess, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Execelente ubicación, personal muy amable,
16-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing and place was very centric easy access to everything!!
9-night romance trip
Verified Expedia guest review

4/10 Fair

As the other reviews all over the main travel sites indicate, this place tries to give you the run around. After a lot of just sitting there patiently, ignoring them saying that they didn't have the room, and walking up 5 flights of stairs and between hotels several times in 100 degree heat three times - unlike other reviewers who were defeated - they actually did give me the room I booked! Be persistent!
1-night family trip
Verified CheapTickets guest review