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1 room, 2 adults

ibis Styles London Excel, London

3-star3 stars
Great for familiesThis property has good facilities for families.
272 Victoria Dock Road, London, England, E16 3BY, United Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1,950 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Great hotel for the price, location isn’t ideal if you’re planning on visiting London.…Oct. 24, 2018
  • Close to the train station made it easy to go places.Sep. 7, 2018

ibis Styles London Excel, London

from $72 CAD
  • Room (The Mansion from Home)
  • Room, Connecting Rooms (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

What’s around ibis Styles London Excel, London

Top spots nearby

Recommended by this property

  • O2 Arena (19-minute walk)
  • South Park (7 km)
  • Tower of London (7.1 km)
  • Sky Garden (7.7 km)
  • The Shard (7.9 km)
  • London Bridge (8 km)
  • London Dungeon (10.2 km)
  • Big Ben (10.6 km)
  • Buckingham Palace (11.6 km)

Getting around

  • London (LCY-London City) - 4 min drive
  • London (LGW-Gatwick) - 54 min drive
  • London West Ham Station - 4 min drive
  • Stratford Station - 7 min drive
  • Forest Gate Station - 7 min drive
  • Custom House for ExCel Station - 1 min walk
  • Prince Regent Station - 6 min walk
  • Royal Victoria Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills
Working away
  • Meeting rooms
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Safe-deposit box at front desk
  • Television in common areas
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Afrikaans
  • English
  • Filipino
  • French
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Urdu

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel, London’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London
  • ibis Styles London Excel Hotel London
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 528 reviews

Very Good 8.0
Great value for money
Great value for money. Breakfast included, and complementary smart phone to use during the stay were a huge help during our visit to London. Slightly far away from most attractions, but adjacent to several public transit routes. Would definitely stay here again.
Christopher, caRomance trip
Fair 4.0
Thus hotels location is good, being across from the Excel conference centre and the DLR station. However, the rooms are small, dirty and old. It is much more like a university dorm than a business hotel. Stay here only out if necessary as there are other hotels in the area.
Andrea, ca4 night business trip
Exceptional 10.0
Great little Hotel opposite and 5 minutes walk from Excel. Newly refurbed clean and tidy, nice breakfast and good food offered in the bar. Great price too!
gb2 night business trip
Very Good 8.0
Room not cleaned but services were good
The heating was not working. The carpet dirty, dust and threads on the floor. They most probably didn’t vacuum the room. They didn’t change the two shower gela in the bathroom which were empty. Otherwise the bed was highly comfortable and the AC worked well. The breakfast was simple but effiective, every thing was well cooked and the receptionists were helpful and kind.
Rébecca, us2 night trip
Good 6.0
standard noise of hotels around the world.
Heavy slamming hotel doors. Young children or pets could be killed! Ya know the kind...the type you can't close gently in consideration of others. But thats pretty standard in most hotels, as well as overbearing light, noise from speaker and disorganised breakfast layout. Dunno why cheese and ham at Yoghurt! You also have to abduct the sugar and milk as its far too exuberant to expect more than half a teaspoon's worth of sugar or milk for a tiny cup-sized cuppa! Staff friendly and helpful. Despite being right by airport, it was still less noisy and shorter duration of aircraft noise in hotel room, than in my own home just 15 mins away from the airport on Thames View Estate, Barking. Bed very comfortable.
gb1 night trip

ibis Styles London Excel, London

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