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1 room, 2 adults

ibis Styles London Excel, London

3-star3 stars
Great for familiesThis property has good facilities for families.
272 Victoria Dock Road, London, England, E16 3BY, United Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1,918 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Good internet service
Great location
Awesome vibe
Fantastic service

ibis Styles London Excel, London

from $71 CAD
  • Room (The Mansion from Home)
  • Room, Connecting Rooms (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

What’s around ibis Styles London Excel, London

Top spots nearby

Recommended by this property

  • O2 Arena (19-minute walk)
  • South Park (7 km)
  • Tower of London (7.1 km)
  • Sky Garden (7.7 km)
  • The Shard (7.9 km)
  • London Bridge (8 km)
  • London Dungeon (10.2 km)
  • Big Ben (10.6 km)
  • Buckingham Palace (11.6 km)

Getting around

  • London (LCY-London City) - 4 min drive
  • London (LGW-Gatwick) - 54 min drive
  • London West Ham Station - 4 min drive
  • Stratford Station - 7 min drive
  • Forest Gate Station - 7 min drive
  • Custom House for ExCel Station - 1 min walk
  • Prince Regent Station - 6 min walk
  • Royal Victoria Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel, London’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 487 reviews

Very Good 8.0
Great value for money
Great value for money. Breakfast included, and complementary smart phone to use during the stay were a huge help during our visit to London. Slightly far away from most attractions, but adjacent to several public transit routes. Would definitely stay here again.
Christopher, caRomance trip
Fair 4.0
Thus hotels location is good, being across from the Excel conference centre and the DLR station. However, the rooms are small, dirty and old. It is much more like a university dorm than a business hotel. Stay here only out if necessary as there are other hotels in the area.
Andrea, ca4 night business trip
Very Good 8.0
Adequate room and great staff
The room was adequate, and quite tired. Definitely needs a face lift. Not quite as modern as the picture on the website. The staff were pleasant, helpful and friendly. The breakfast was great.
Claire, gb3 night family trip
Fair 4.0
Had no electric and no one responded on WhatsApp number provided in hotel room if we had any issues
Rebecca, gb2 night trip
Fair 4.0
Booked room not available
Booked a "Home from Home" room with a kitchenette for the weekend. On arrival room was small, in the loft, with only a tiny window looking up, and no facilities as expected. On returning to reception the representative was unconvincing when she thought we would have been notified and unable (or perhaps unwilling) to allocate an apartment as booked, despite a colleague appearing to be telling her how she could do it. To be fair, she did eventually allocate a normal double room with a window and discounted the price. I've stayed here several times before and not had an issue so this was very disappointing. In the end, the final room was clean but small, buffet breakfast was fine.
Simon, gb2 night trip

ibis Styles London Excel, London

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