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ibis Styles London Excel, London

3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom, 866-299-2910
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
WiFi
Good internet service
643See all 643 Hotels.com reviews
From 1,277 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel, London

Hotel Info: 866-266-9798

from $81 CAD
  • Standard Room, 1 Double Bed
  • Standard Suite, Connecting Rooms
  • Studio, 1 Double Bed (Apartment)
  • Standard Studio, 2 Double Beds
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel, London’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 643 reviews

ibis Styles London Excel, London
Poor1.0 / 5
Only stay here if you need somewhere nxt to Excel
the miracles of pricing algorithms, £265/night for essentially a hostel room 2 mins walk from a large conference centre. Positives were few: the shower was hot and the bed was OK. Negatives: small room, rubbish lighting, really small bathroom, only two sockets, semi transparent curtains, noisy a/c
3 night business trip
ibis Styles London Excel, London
Excellent4.0 / 5
my room at 4th floor, wifi sucks, it's not working can not load google map! However at 1st floor breakfast area and ground floor has good signal.
1 night trip with friends
ibis Styles London Excel, London
Excellent4.0 / 5
Hotel staff very helpful and was great that I could book the day before.
1 night trip
ibis Styles London Excel, London
Good3.0 / 5
Good hotel but not the service.
Not helpful. No one offered help for our luggage upon checked-in, we had a total of 5 luggage. Also, no room service, we have to go down to the resto & bring our own food. The worst part, for 9 nights our bedsheet was not change. The good part, was the guy in charge during our breakfast. (Forgot his name) He made us smile all the time.
9 night business trip
ibis Styles London Excel, London
Good3.0 / 5
Such a shame
So let's start with the positives. The hotel is well located for visiting ExCeL which is why we were there. Neutral, the hotel has parking but it's £12 extra per night Cons, the price is very expensive for a hotel room which is small and dated in its decoration. The door to the bathroom didn't lock and the air con/heater unit was broken. When reported to the front desk we were told that the maintenance team wasn't working that weekend. No offer of a room change or anything. I wouldn't really recommend that you stay here. Sorry
2 night romance trip

See all reviews

ibis Styles London Excel, London

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