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1 room, 2 adults

Serene Boutique Hotel & Spa, Hanoi

4-star4 stars
16-18 Bat Su, Hanoi, Vietnam

4-star hotel with spa, near Dong Xuan Market
  • Free buffet breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 922 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Vibe
Awesome vibe
Room
Great room
Amenities
Great amenities

Serene Boutique Hotel & Spa, Hanoi

from $48 CAD
  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

What’s around Serene Boutique Hotel & Spa, Hanoi

Top spots nearby

Recommended by this property

  • Hanoi Old Town Night Market (4-minute walk)
  • Dong Xuan Market (5-minute walk)
  • Thang Long Water Puppet Theatre (7-minute walk)
  • St. Joseph's Cathedral (7-minute walk)
  • Train Street (8-minute walk)
  • Hoan Kiem Lake (8-minute walk)
  • Ho Chi Minh Mausoleum (14-minute walk)
  • Long Bien Bridge (15-minute walk)
  • Hanoi Opera House (15-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 24-hour room service
  • Water dispenser
Things to do
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily.

Serene Boutique Hotel & Spa, Hanoi’s small print

Also known as

  • Serene Boutique Hotel Hanoi
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Legacy Old Quarter Hotel
  • Hanoi Legacy Hotel Bat Su Street
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 540 reviews

Exceptional 10.0
Amazing service and location
This hotel is well located. The room was great and extremely comfortable. The service was exceptional.
caRomance trip
Exceptional 10.0
Exceptional Hotel
Quick & easy check in. Receptionist very informative about attractions. Royal Suite was large with large balcony, well equipped, fresh fruit daily, beautiful fresh lilies put in room on 2nd day. Courteous and friendly staff. Complimentary afternoon tea and tasty snacks daily. Situated in Old Quarter, close to attractions and shopping. Would highly recommend this hotel to family and friends.☺
MR WAYNE, gb5 night trip
Exceptional 10.0
Amazing Hotel in Hanoi Old Quarter
We stayed 2 nights at Serene Boutique Hotel and it was fantastic! The staff is amazing, from Jenny and Kathy at the front desk, Mr. Monday and all of the staff goes above and beyond! The location is great in Hanoi Old Quarter, the rooms extremely clean (with fresh flowers on the bed when you arrive!). Breakfast is fantastic (great views too as the restaurant is on the 8th floor). We highly recommend and would definitely stay here again!
Rebeca, us1 night family trip
Exceptional 10.0
Little gem in the heart of the Old Quarter
The location is excellent: right in the most interesting part of the city (Old Quarter), but on a quiet street, far from traffic and noise. The staff of the hotel is amazing. Everyone was super helpful, friendly, and eager to help us with all our needs. The receptionists and bellboys provided lots of additional help with things that were not even reserved through this hotel. For example, we had day trip tours reserved online and needed help with contacting the tour operators to set up pick up at the hotel. Breakfast was excellent, and was served in a roof-top dining room that has great views of the city. The room was smallish, but very comfortable. On the day of our departure our flight was very early, but the hotel staff made all the arrangements to check us out and get us to the airport on time, and even made box breakfasts for us (since the breakfast room was not opening so early). We will definitely go back, and are highly recommending this place.
us7 night trip
Exceptional 10.0
Friendly staff, good spread for breakfast, convenient location, large cozy room.
sg1 night business trip

Serene Boutique Hotel & Spa, Hanoi

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