Willa Carlton

3.0 star property
City-center Zakopane hotel with conference center

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Willa Carlton

Photo gallery for Willa Carlton

Front of property
Banquet hall
Classic Double Room | Bathroom

Overview of Willa Carlton


Very good

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Non-smoking
Grunwaldzka 11, Zakopane, Lesser Poland, 34-500

What's around

  • Popular LocationKrupowki Street6 min walk
  • Popular LocationZakopane Aqua Park15 min walk
  • Popular LocationGubalowka Market16 min walk
  • AirportPoprad (TAT-Poprad - Tatry)86 min drive
Main amenities
  • Daily housekeeping
  • Ski passes
  • Self parking
  • Conference center
  • Terrace
  • Garden
  • Library
  • Front-desk safe
  • Meeting room
  • Picnic area
  • Barbecue grills
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower

Room options

Classic Apartment

  • Sleeps 4
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Bunk Bed

Superior Apartment

  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed


  • 30 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Double Sofa Bed and 1 Queen Bunk Bed

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed


  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About this area

What's nearby

  • Heart of Zakopane
  • Krupowki Street - 1 min drive
  • Terma Bania - 33 min drive

Getting around

  • Poprad (TAT-Poprad - Tatry) - 91 min drive
  • John Paul II - Balice Airport (KRK) - 116 min drive
  • Zakopane Station - 20 min walk
  • Nowy Targ Station - 28 min drive
  • Tatranska Lomnica Station - 57 min drive


  • Cristina Ristorante & Pizzeria - 5 min walk
  • Casa Mia - 8 min walk
  • Restauracja HALKA - 11 min walk
  • Karczma Zapiecek - 7 min walk
  • Trattoria Adamo - 6 min walk

About this property

Willa Carlton

When visiting Zakopane, Willa Carlton is a great choice to consider. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, cross-country skiing, and downhill skiing. Other highlights include a terrace and a garden.


English, Polish, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 3 floors


  • Check-in time from 3:00 PM - 8:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs and cats only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (PLN 20 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Ski passes
  • Use of nearby fitness center
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Conference center


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage


  • 1 building/tower
  • Built in 1927
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 50 per pet, per day


  • Self parking costs PLN 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.


This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Villa Carlton Hotel Zakopane
Villa Carlton Zakopane
Willa Carlton Hotel Zakopane
Willa Carlton Hotel
Willa Carlton Zakopane
Willa Carlton Hotel
Willa Carlton Zakopane
Willa Carlton Hotel Zakopane

Frequently asked questions

Does Willa Carlton offer free cancellation for a full refund?
Yes, Willa Carlton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Willa Carlton?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Willa Carlton?
Yes, cats and dogs are welcome. There's a charge of PLN 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Willa Carlton?
Yes. Self parking costs PLN 20 per night.
What are the check-in and check-out times at Willa Carlton?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 11 AM.
What is there to do at Willa Carlton and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking. Enjoy amenities like a picnic area and a garden.
What's the area around Willa Carlton like?
Willa Carlton is located on the Zakopane Strip, a short 6-minute walk from Krupowki Street and 15 minutes' walk from Zakopane Aqua Park.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Edyta, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and very nice staff. Location is super! My room was just for 1 person so it was really tiny but the bathroom was renovated and I had a nice skylight. The water pressure was great and the water was hot - that was matter the most. The bed was comfortable. I highly recommend it.
Agnieszka, 4-night trip
Verified Expedia guest review

8/10 Very good

Nice villa
Great hotel management, very flexible and polite. Clean rooms and very good breakfast served. I recommend this place to the others.
Verified Expedia guest review

8/10 Very good

It is quite an okay stay, value for money.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

A good hotel to stay
The location is within distance from the city center. Breakfast was very good.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Good stay, but staff could have been more helpful
We had a mezzanine room which was great and perfect for kids. It was spacious and had two toilets. Great location next to park. The only problem was the room need curtains and more power outlets to charge your phones, tablets, etc. Also, the staff was not very helpful except for the lady that worked at night who helped me book tickets for the cable car.
Verified Expedia guest review

8/10 Very good

Hotel is according 3 stars. Good location. It should be noted, that there is not elevator in hotel.
Verified Expedia guest review