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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Indoor pool
Indoor pool
Indoor pool
Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5-star property
Hotel with indoor pool, near West Edmonton Mall

9.0/10 Superb

871 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
The price is CA $124
Price available on 01/31/2023
Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7

Room options

About this area

What's nearby

  • In West Edmonton
  • West Edmonton Mall - 33 min walk
  • University of Alberta - 17 min drive
  • Rogers Place - 22 min drive
  • Commonwealth Stadium - 24 min drive
  • South Edmonton Common - 22 min drive

Getting around

  • Edmonton Intl. Airport (YEG) - 28 min drive
  • Edmonton Station - 16 min drive

Restaurants

  • Aqua Bistro Bar - 3 min walk
  • Pho Rice Pot - 5 min walk
  • Tim Hortons - 5 min walk
  • Taco Del Mar - 7 min walk
  • Smitty's - 8 min walk

About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

When you stay at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel, you'll be within a 10-minute drive of West Edmonton Mall. You can get a workout in at the fitness center or take a dip in the indoor pool. A spa tub and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily until 11:00 PM
  • The check-in location differs from the property location; to check in, go to Holiday Inn Express West Edmonton lobby (same building).
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 80 lbs per pet)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Pet deposit: CAD 25 per night
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
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Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel on 31 Jan 2023 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 20 per pet, per night, and there's also a deposit of CAD 25 per night. Food and water bowls are available.
Is parking offered on site at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
No, this hotel doesn't have a casino, but Starlight Casino (4-min drive) and River Cree Casino (8-min drive) are both nearby.
What is there to do at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel and nearby?
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel has an indoor pool, a spa tub, and a fitness center, as well as an arcade and a picnic area.
Are there restaurants at or near Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
Yes. Nearby restaurants include Aqua Bistro Bar (3-min walk), Pho Rice Pot (5-min walk), and Tim Hortons (5-min walk).
Does Candlewood Suites West Edmonton - Mall Area, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Justin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was a great location near shopping area
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Feels like home
I stay here ALL the time as I visit my aging mother. The staff are wonderful and caring - the room is clean and comfortable. Feels like home... Thank you Candlewood Suites!
Carol, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Shania, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room
Was just a quick stay, but room was nice and clean. Very comfy bed!!
Holly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ida, 8-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t bother if you wants to check in on time
The hotel is beautiful. But we had checkin issues. Got there at 3 which is check in time. We were told to give them 10 mins to finish the room. 15 mins later told another 2 mins. Then as soon as I signed the room papers. Told oh it’s going to be 30 mins. An hour later still not ready. Over 2 1/2 hours and even when we were told it was ready the cleaners were still there. Love how the front desk just kept lieing. The manager called and said he would call back but never did. Was given 10 percent off and free snacks from the commissary. But in now way was this enough for ruining our first day in Edmonton. Never again.
Mandy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

It isnt a horrible hotel but it wasnt worth the money for the issues we experienced. It was described as soundproof rooms and it most definitely wasnt. I was woken up by the person above us coming to life and making so much noise at 4am. I slept horribly. There is no front counter staff overnight so no one to even talk to about the noise disturbance. We found garbage the housekeeper had missed on the floor by the bed from previous people. Also, the tv was a joke. It is such ancient technology you have to go to the channel scroll menu screen to find what you wanted to watch then enter that channel number. Couldnt scroll theough or even use netflix, prime, apple tv. It has a good location close to the West Edmonton Mall but I recommend to choose a different hotel. I am sure there are better ones than this in the area and for less money than this one. We wont ever stay here again.
Marina, 2-night family trip
Verified Expedia guest review