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1 room, 2 adults

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Arcade/game room
  • Dry cleaning/laundry service
  • Elevator
18520 100 Ave NW, Edmonton, AB, T5S 0K7, Canada

Hotel with indoor pool, near West Edmonton Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Arcade/game room
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Clean and comfy with under ground parking. Apr. 19, 2021
  • Amazing hotel with the best staff around. They knew my name before we left. The kids…Apr. 9, 2021

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

from $104 CAD
  • Executive Suite, 1 Bedroom, Non Smoking
  • Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Standard Room
  • Suite, 1 Bedroom, Non Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Studio Suite, 2 Queen Beds, Non Smoking
  • Deluxe Room

What’s around Candlewood Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

Landmarks

  • In West Edmonton
  • West Edmonton Mall - 45 min walk
  • TELUS World of Science-Edmonton - 4.7 mi / 7.6 km
  • Rogers Place - 6.3 mi / 10.2 km
  • Fort Edmonton Park - 7 mi / 11.3 km
  • University of Alberta - 7.6 mi / 12.3 km
  • Alberta Legislature Building - 7.9 mi / 12.7 km
  • Edmonton Convention Centre - 9.1 mi / 14.7 km

Getting around

  • Edmonton Intl. Airport (YEG) - 31 min drive
  • Edmonton Station - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
There is no front desk at this property. The check-in location differs from the property location. To check in, go to Holiday Inn Express - 18520 100 Avenue Northwest, Building 2 The host will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Restrictions apply*

  • 1 per room (up to 80 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free secured, uncovered onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Snack bar/deli
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Arcade/game room
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton’s small print

Also known as

  • Candlewood Suites West Edmonton Mall Area Hotel
  • Candlewood Suites Edmonton West
  • Candlewood Suites Hotel
  • Candlewood Suites
  • Candlewood Suites West Edmonton Mall Area
  • Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel
  • Candlewood Suites West Edmonton Mall Area
  • Candlewood Suites Edmonton West
  • Candlewood Suites West Edmonton Mall Area Hotel
  • Candlewood Suites West Edmonton Mall Area
  • Hotel Candlewood Suites West Edmonton - Mall Area Edmonton
  • Edmonton Candlewood Suites West Edmonton - Mall Area Hotel
  • Hotel Candlewood Suites West Edmonton - Mall Area
  • Candlewood Suites West Edmonton - Mall Area Edmonton

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Pets are allowed for an extra charge of CAD 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

  • Does Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offer free cancellation for a full refund?
    Yes, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 20 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
    You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
    Yes. Nearby restaurants include Tim Hortons (5-min walk), Taco Del Mar (7-min walk), and Smitty's (8-min walk).
  • Is there an onsite casino at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?
    No, this hotel doesn't have a casino, but Palace Casino (4-min drive) and River Cree Casino (11-min drive) are both nearby.
  • What is there to do at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel and nearby?
    Candlewood Suites West Edmonton - Mall Area, an IHG Hotel has an indoor pool, a spa tub, and a fitness center, as well as an arcade and a picnic area.

Recent reviews

Superb 9.0 From 463 reviews

Exceptional 10.0
Wonderful room with full kitchenette including dishes, utensils, pots, etc. Lots of room in the suite. My only issue would be with the parking lot. It is a l
Valerie, ca3 night business trip
Good 6.0
Family stay
The staff were very helpful but the hotel itself was disappointing. There was what appeared to be as a food stain on the boxspring which looked like ketchup but then made me think it could be bedbugs. The drawer to the bedside table had smears of what looked like a cigarette ashes. The water pressure in the shower was very weak. I would not stay here again.
Wendy, ca1 night family trip
Exceptional 10.0
Great hotel and service!
Cindy, ca2 night family trip
Exceptional 10.0
good
Was pretty good
ca1 night trip
Very Good 8.0
Little disappointed
Check in was long, all dishes still in dishwasher if we wanted a glass, nothing in room put ice in, main desk is closed so had to walk over to holiday in. Desk if we Wanted anything, but it was cleaned and quiet and our favourite area to stay!
ca1 night trip
Fair 4.0
Mediocre
I was booked for Candlewood suites and when we get there (due to Covid, hotels were dead cheap and lots of availability in town on the week end), they wanted to put us on a 1st floor room, I asked if we could get a second or higher floor, my experience with first floor rooms is awful with the noises on the hallway specially on weekends, they said that is all they had (????!!!) , but they would accommodate us on the attached Holiday Inn, which aren't suites, so we accepted even though it wasn't what we wanted, once in the room, the toilette wouldn't work, the bed and pillows very uncomfortable and the thermostat was going wacko, set up the temp at 20 for the night and went up to 27 when we woke up in the middle of the night with dried nose and cooking, set it up again and in the am again was going off the charts with the temp, if they want ppl to start travelling and go for a get away in times of restrictions for the pandemic, at least try a bit harder to accommodate ppl and make their stay as good as possible, not coming back here for sure.
Giuseppe, ca2 night family trip
Very Good 8.0
It was very comfortable, roomy and clean.
Harold, ca2 night family trip
Exceptional 10.0
Best hotel in WEM area.
Clean, quiet, spacious rooms.kitchen amenities are convenient. Love the heated underground parking especially during those frigid cold winter days. Quick proximity to all amenities. Would recommend and stay again.
Angela, ca3 night family trip
Exceptional 10.0
The room was very comfortable and the bed was just like home.
Phillis, ca1 night trip
Exceptional 10.0
The property itself was great and spacious and we loved the underground parking. The staff +were very friendly. The only issue I had was getting a crib, I called and the person said she was alone and was going to call me if there was any available-she never called back. I understand though given she was reception for both IHG and Candlewood. I am not sure why this would be due to Covid? I had to walk to the other side to check out. Not hard but I think to fully address clients concerns there needs to be reception for both sides. Despite that factor I would probably come back because the Hotel is quite nice and the person that checked us in was very helpful.
Catherine, ca2 night family trip

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton