Eurostars Hotel Plaza Mayor, Madrid

We stayed here two weeks ago. We were very happy with the hotel. The service at the friend desk was outstanding. Sergio, in particular helped us book a flamenco show, and gave us lots of helpful advice. The rooms were very clean and comfortable and the breakfast at the hotel was very good too. The hotel is less than 5 minute walk to the main square. We found that we were very happy with the neighbourhood of the hotel if you turned left out of the front doors. If you turned right the neighbourhood was less desirable. Also, the drinks at the little hotel bar were a great deal!! We would stay here again if we come to Madrid again.

+ Hotel nice located, near Puerta del Sol and clean and decent size room. - Not so comfortable bed and no room service for breakfast.

Great location! Only 5-10 minute walk to Plaza Mayor and Plaza del Sol. I would stay there again when the need to be centrally located arises.

Eurostars Plaza Mayor is exceptional. The location is perfect...an easy 5 minute walk to the metro, lots of options for eating, a small market across the street, wifi in room is great but the BEST amenity was they provided you with a wifi hotspot so that we could get free wifi anywhere while we were sightseeing. We could text our friends, send pictures, use google maps when we got lost....cannot say enough good things about it

I really liked the hotel but I did not care for the neighborhood it was in. While it is close to the Plaza Mayor and Puerta del Sol, it's optimal location did not make up for the number of drunks and homeless that you had to pass to get there. During the day, it wasn't too bad but after dark, it did not seem safe.