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All properties in Rapid City, South Dakota, United States of America
1 room, 2 adults

MainStay Suites, Rapid City

2.5-star2.5 stars
3321 Outfitter Road, Rapid City, SD, 57703, United States of America

City-center Rapid City hotel with indoor pool
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Front desk Staff Amber was Awesome!!!! We stayed at this hotel for 4 nights, rooms were…Oct. 14, 2019
  • Stayed only one night , hotel is older our room was just ok , not cleaned well pool is so…Aug. 18, 2019

MainStay Suites, Rapid City

from $86 CAD
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking
  • Suite, Non Smoking

What’s around MainStay Suites, Rapid City

Landmarks

  • Heart of Rapid City
  • Central States Fairgrounds - 3.7 mi / 5.9 km
  • Mount Rushmore National Memorial - 26.1 mi / 42 km

Getting around

  • Rapid City Regional Airport (RAP) - 17 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking on site

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 5 miles

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Indoor pool 1
  • Pool sun loungers
  • Fitness facilities
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

MainStay Suites, Rapid City’s small print

Also known as

  • MainStay Suites Hotel Rapid City
  • MainStay Suites Rapid City
  • MainStay Suites Hotel
  • MainStay Suites Rapid City
  • MainStay Suites Hotel Rapid City

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to midnight.
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for MainStay Suites, Rapid City

    • Does MainStay Suites offer free cancellation for a full refund?
      Yes, MainStay Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at MainStay Suites?
      This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at MainStay Suites?
      Yes, there's free self parking.
    • Is there a pool at MainStay Suites?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to midnight.
    • Are pets allowed at MainStay Suites?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at MainStay Suites?
      You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near MainStay Suites?
      Yes. Nearby restaurants include Pizza Ranch (2.5 mi), Philly Ted's Cheesesteaks (2.8 mi), and The Millstone (2.8 mi).
    • Is airport shuttle service offered by MainStay Suites?
      Yes, a free airport shuttle is available.
    • What is there to do near MainStay Suites?
      Recommended spots to visit include Central States Fairgrounds (3.7 mi) and Mount Rushmore National Memorial (26.1 mi).

    Recent reviews

    Very Good 8.4 From 535 reviews

    Good 6.0
    Not good housekeeping!
    We stayed here one week. We had requested daily housekeeping, at minimum to change out the trash and get us fresh towels. Three times when we arrived late at night after a long day of hiking, ECT..., We got all the way up to the fourth floor of our room and realized nothing had been done. We had to go all the way back downstairs, request towels and a trash bag. It was very frustrating. I asked for a room so we could sweep our own floor because they would not, and they said they would sweep it but even that took 3 days and it only happened two different times while we were there for a week!
    Greg, us6 night family trip
    Exceptional 10.0
    Clean, comfortable stay.
    We had another good experience. Room and entire motel clean and well maintained. Good limited breakfast selection due to Covid concerns. Will definitely stay with Mainstay again.
    Darwin, us2 night trip
    Exceptional 10.0
    Loved this place!
    My husband and I drove from Pennsylvania and stayed here for a few days, and we really enjoyed our stay. The whole place was very clean, the staff were friendly and helpful, and the price was VERY reasonable for the king size suite. The continental breakfast was pretty typical but I have definitely had worse at other hotels. I highly recommend MainStay Suites! Thanks for a great stay!
    Kelley, us3 night trip
    Exceptional 10.0
    3rd Room's a Charm
    The check-in was not smooth. First, I was given a room that was not cleaned. I went downstairs and they switched me to another room. We get to that room and it was the wrong room--about half the size. Down to the desk again, expressing this and then it was on to room #3. This one was right! And the rest of the stay was fabulous. Comfortable rooms and beds...a room ideal for our needs.
    Jill, us2 night family trip
    Very Good 8.0
    Labor day trip
    Comfortable beds and plenty of space for family. Housekeeping did a great job of cleaning but overall the hotel is run down. Shower curtains need changed. Fridge in room didn't cool. Elevator was scary. Made noises and I was worried. Pool is big. Breakfast is nothing special. Overall staff was friendly but did hear them making fun of a guest who had left. So that's not cool. Overall we were comfortable but probably won't stay here again.
    Karen, us3 night family trip
    Exceptional 10.0
    reat
    Great stay at nice hotel.
    Thomas, us3 night trip
    Exceptional 10.0
    Comfortable, clean rooms.
    Although the room could accommodate 4 only enough towels and dishes were available initially for 2. Parking is also a little bit of an issue.
    us1 night family trip
    Good 6.0
    The room did not seem as clean as I would like with Covid going around. The outside of all of the door didn't look like they had been wiped down in a while which made me wonder about the door handle. Aso funiture inside lookes a bit dusty, not too bad but I had to wipe down all surfaces just in case. Also the dishes were not stocked well with only two spoons, forks etc.. We had 4 people in the room. otherwise the hotel was fine just a bit dated.
    us2 night family trip
    Exceptional 10.0
    Great time!
    I was very nice but breakfast was pretty much just cereal. Kind of sad. Other than that it was beautiful and everyone was so nice! Very comfortable to come back to and rest after a busy day.
    Hilary, us4 night family trip
    Exceptional 10.0
    Really enjoyed talking with Cody in the early morning. A really nice and helpful guy.
    us1 night family trip

    MainStay Suites, Rapid City

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