Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Al Ain, Abu Dhabi, United Arab Emirates
1 room, 2 adults

Hili Rayhaan by Rotana, Al Ain

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Highchair
  • Babysitting or childcare (surcharge)
  • Children's pool
Bani Yas Street, P.O. Box 68456, Al Ain, United Arab Emirates

Luxury Al Ain hotel with outdoor pool, connected to a shopping center
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Highchair
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Great hotel enjoyed my stay in there, the mall is few steps awayJan. 19, 2020
  • A great getaway fro Abu Dhabi. Rooms facing the pool are very close to the mosque, so you…Jan. 26, 2019

Hili Rayhaan by Rotana, Al Ain

from $105 CAD
  • Premium Room, 1 King Bed
  • Premium Room
  • Classic Room, 1 King Bed
  • Classic Room
  • Classic Suite
  • Suite, 2 Bedrooms
  • Premium Suite, 1 Bedroom
  • Classic Suite, 1 Bedroom

What’s around Hili Rayhaan by Rotana, Al Ain

Landmarks

  • In a provincial park
  • Wahat Hili Mall - 1 min walk
  • Hili Border Post - 32 min walk
  • Hili Archaeological Park - 36 min walk
  • Hili Fun City - 40 min walk
  • Buraimi Fort - 5 mi / 8.1 km
  • United Arab Emirates University - 5.7 mi / 9.1 km
  • Al Jimi Mall - 5.7 mi / 9.2 km

Getting around

  • Al Ain (AAN) - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 254 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Each guest per room must register and provide a national ID or passport at check-in.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking on site (limited)

Payment types at the property

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Pool sun loungers
  • Health club
  • Tennis on site
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2411
  • Conference space size (meters) - 104
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Designated smoking areas
  • Terrace
Accessibility
  • Wheelchairs available on site
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Russian
  • Swahili

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Hili Majlis - This coffee shop serves breakfast and light fare. Open daily.

Sundeck A Pool Cafe - This poolside family restaurant serves lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Hili Rayhaan by Rotana, Al Ain’s small print

Also known as

  • Hili Rayhaan Rotana Hotel Al Ain
  • Hili Rayhaan by Rotana Hotel
  • Hili Rayhaan by Rotana Al Ain
  • Hili Rayhaan by Rotana Hotel Al Ain
  • Hili Rayhaan Rotana Hotel
  • Hili Rayhaan Rotana Al Ain
  • Hili Rayhaan Rotana
  • Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi
  • Hili Rotana
  • Rayhaan Rotana
  • Rotana Hili
  • Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 11:00 PM.
  • Parking height restrictions apply.

    Guests must contact this property in advance to reserve rollaway/extra beds. Heating is not provided. Parties and events are allowed on site. 

    Long-term renters welcome.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: AED 200 per accommodation, per stay (for guests under 30 years old)

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for AED 120.0 per night

    Breakfast costs between AED 89 and AED 100 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of AED 450 per vehicle (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hili Rayhaan by Rotana, Al Ain

    • Does Hili Rayhaan by Rotana offer free cancellation for a full refund?
      Yes, Hili Rayhaan by Rotana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Hili Rayhaan by Rotana currently open?
      Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
    • What are the cleanliness and hygiene measures currently in place at Hili Rayhaan by Rotana?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hili Rayhaan by Rotana?
      Yes, there's free self, valet, and extended parking. Parking spots may be limited.
    • Is there a pool at Hili Rayhaan by Rotana?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 11:00 PM.
    • Are pets allowed at Hili Rayhaan by Rotana?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hili Rayhaan by Rotana?
      You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Hili Rayhaan by Rotana?
      Yes, there are 3 onsite restaurants.
    • Is airport shuttle service offered by Hili Rayhaan by Rotana?
      Yes, an airport shuttle is available. The charge is AED 450 per vehicle one way.

    Recent reviews

    Superb 9.0 From 60 reviews

    Poor 2.0
    Very bad experience
    They kept us waiting for more than 2 hours in order to satisfy other customers, out of 3 rooms that we booked we only received one on time 2pm and the last one was given to us at 4pm
    Rami, ie1 night family trip
    Exceptional 10.0
    Fantastic hotel
    Room very clean, mall down the hotel,very helpful staff
    Jasim, ie2 night family trip
    Exceptional 10.0
    i am happy
    it was great experience.
    ie1 night family trip
    Very Good 8.0
    Great Hotel
    Great Hotel
    MOHAMMAD, ie2 night family trip
    Good 6.0
    Lack of coordination and communication
    Upon check in the front desk officer offered us to avail their buffet breakfast for the following day. She was able to convinced us. We reached the restaurant around 9am and the attendant said that our booking doesn't have breakfast. I told her to double check as I paid on it upon check in. She asked us to sit & wait. My husband was already hungry so he went to the omelet section and ordered, i followed him shortly. The attendant approached us and said that we really dont have breakfast included in the booking. I felt humilated as other clients might have heared it. My blood pressure went high & I lost my appetite. She told us to go to the front desk and check. I showed her the receipt that was charged on my card but still she told me to verify it at the front desk. Upon verification, the front desk officer apologized as the system was not updated. We got back to the restaurant but I was not in the mood to eat anymore. The restaurant manager approached us upon learning about it. She apologized as well and gave us personalized service. She asked us what can she do to compensate the inconvenience. I requested for late check out. She said that the front desk manager will speak to me later about it. The manager did not talk to me and we left the restaurant. No one called us in our room if the request was granted or not. Unfortunately, the request was not granted. The hotel just refunded us the breakfast fee upon our check out. Overall we were unhappy with the lack of coordination
    Leilani, us1 night romance trip
    Very Good 8.0
    Nice Hotel
    Great hotel to visit Al Ain. Nice place, nice pool and facilities. Excellent breakfast. Price too much though for the location and room.
    James, ie2 night family trip
    Very Good 8.0
    The service at Hili Rotana is superb!! The hotel itself is aging a little, but very clean. Excellent access to city and lovely area.
    tamara, us1 night family trip
    Exceptional 10.0
    Convenient stay!
    The hotel is located right where you need to be, great service, we didn't order breakfast so I can't comment, the beds were comfy, the rooms & toilets were specious, there is a shopping mall attached to it and overall very good! there was also welcoming on the room tv with my name which is so polite and sweet! loved the hotel!
    YOUSSEF, gb1 night romance trip
    Very Good 8.0
    Locals Welcome...
    I think our stay would definitely have been better if we were Arabic/ Muslim - a massive Arabic Ladies clothing and Oud market sale was on in the hotel lobby for the duration of our stay where westerners were 100% out of place! The hotel was heaving and loud. It should also be noted on the website that the hotel is Dry... no alcohol available at all - the pool bar is soft drinks only. Once in the quiet of the room, it was lovely, spacious, comfortable, shower and separate bathtub, sofa, table and chair, TV, small fridge super comfy bed! Would have loved to have time to try out the swimming pool which looked divine!
    Carolyn, gb1 night romance trip
    Very Good 8.0
    Good Hotel - ensure you check the bed
    Look and feel of hotel was great overall until we arrived and had to wait 20 mins on reception for check in. Staff seemed very relaxed and there was no concern shown for us waiting. We had a long flight and 2 hours journey from Dubai resulting we were tired. Finally one very nice gentleman ask us to help and checked us in. We were given complimentry upgrade to premium room, room was overall great but we had very uncomfortable BED, we booked KING SIZE bed but what we got was two single beds put together. Resulting as a honeymoon couple we were constantly uncomfortable while sleeping. Must say all other staff was really friendly except reception area!
    Sohail, gb3 night romance trip

    Hili Rayhaan by Rotana, Al Ain

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