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Riu Palace Jamaica All Inclusive - Adults Only

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3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Jamaica All Inclusive - Adults Only

Riu Palace Jamaica All Inclusive - Adults Only

4.0 star property
Montego Bay beachfront property with 5 restaurants and spa

8.8/10 Fabulous

1,028 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James

Room options

About this area

What's nearby

  • On the beach
  • Doctor's Cave Beach - 12 min drive
  • Rose Hall Great House - 9 min drive
  • Montego Bay Cruise Ship Terminal - 26 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 6 min drive

Restaurants

  • Facebaar Jamaica - 2 min walk
  • Mystic India - 4 min walk
  • Seagrape Terrace - 5 min drive
  • Air Margaritaville - 5 min drive
  • Jamaican Bobsled Cafe - 5 min drive

About this property

Riu Palace Jamaica All Inclusive - Adults Only

At Riu Palace Jamaica All Inclusive - Adults Only, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Montego Bay, one of 5 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale property include 2 swim-up bars, a nightclub, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 288 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 5 restaurants
  • 4 bars/lounges
  • 2 swim-up bars
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby health club
  • Golfing nearby
  • Rafting nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Languages

  • English
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive - Adults Only Montego Bay

Frequently asked questions

Does Riu Palace Jamaica All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Riu Palace Jamaica All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riu Palace Jamaica All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Palace Jamaica All Inclusive - Adults Only?
Yes, there are 3 outdoor pools.
Are pets allowed at Riu Palace Jamaica All Inclusive - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riu Palace Jamaica All Inclusive - Adults Only?
Sorry, there's no onsite parking at Riu Palace Jamaica All Inclusive - Adults Only.
What are the check-in and check-out times at Riu Palace Jamaica All Inclusive - Adults Only?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM.
What is there to do at Riu Palace Jamaica All Inclusive - Adults Only and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Riu Palace Jamaica All Inclusive - Adults Only also has 2 swim-up bars, a nightclub, and a sauna, as well as a health club, a garden, and access to a nearby health club.
Are there restaurants at or near Riu Palace Jamaica All Inclusive - Adults Only?
Yes, there are 5 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Mystic India (4-min walk), Seagrape Terrace (2.4 mi), and Air Margaritaville (2.7 mi).
Does Riu Palace Jamaica All Inclusive - Adults Only have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Riu Palace Jamaica All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Palace Jamaica All Inclusive - Adults Only like?
Riu Palace Jamaica All Inclusive - Adults Only is on Jamaica Beaches, a short 3-minute walk from Whitter Village and 3 minutes' walk from Blue Diamond Shopping Centre.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staffs all the way around. Love the modern look in room . Neon party was the blast. Bravo!!! Overall we happy. We definitely be back.
Verified Expedia guest review

10/10 Exceptional

I love that place, I've been there 10 times and will go again and again.
Verified Expedia guest review

4/10 Fair

When my husband and I arrived we had a problem with our booking and when trying to fix it staff was rude and lied to yes about the extra price we had to pay was one thing they said then told us another, the room was not to clean and up to par also staff was not to nice when we were out about not all some were nice we tied to eat at the steak house every time we went to try it was booked every night we were there from Friday to Monday I will not be coming back to this resort I don’t feel we got the best experience being our first time in Jamaica we were not happy and it was our 1 year wedding anniversary!
Nichole, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Property was nice and everyone was pleasant for the most part except for my check out experience. Glenville at the front desk was has a very poor work attitude and has no customer service skills. I wont Let that one individual define my stay, everything else was great
Samantha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed the stay
Wylanda, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

The property was clean, the stass was awesome and we had a great time
Rochele, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This was our 3rd stay here and we absolutely love it here.
Tiffany, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

ANDRE, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed the staff and the convenience of all the amenities.
Michael, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

I visited for a week and was extremely happy all round with the service, food and amenities. The staff was very friendly and always trying to make sure you had whatever you needed. I will absolutely be visiting again😀
Angela, 6-night trip
Verified Expedia guest review