Hyatt Place Charlotte Downtown

Photo gallery for Hyatt Place Charlotte Downtown

Interior entrance
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
View from room
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hyatt Place Charlotte Downtown

Hyatt Place Charlotte Downtown

3.0 star property
3-star hotel with restaurant, near Spectrum Center

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
222 South Caldwell Street, Charlotte, NC, 28202
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Charlotte Center City
  • Spectrum Center - 4 min walk
  • Charlotte Convention Center - 5 min walk
  • Bank of America Stadium - 17 min walk
  • EpiCentre - 1 min drive
  • NASCAR Hall of Fame - 1 min drive
  • Bojangles' Coliseum - 4 min drive
  • SouthPark Mall - 17 min drive
  • Billy Graham Library - 13 min drive
  • Northlake Mall - 15 min drive
  • University of North Carolina at Charlotte - 18 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 7 min drive
  • Gastonia Station - 26 min drive
  • 3rd St - Convention Center Station - 3 min walk
  • Charlotte Transportation Center Station - 6 min walk
  • Stonewall Station - 8 min walk

Restaurants

  • Fleming's - 6 min walk
  • Bentley's on 27 - 6 min walk
  • Blackfinn - 7 min walk
  • BLT Steak - 7 min walk
  • City Smoke - 8 min walk

About this property

Hyatt Place Charlotte Downtown

3-star hotel in the heart of Charlotte Center City
Close to Bank of America Stadium, Hyatt Place Charlotte Downtown provides free full breakfast, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Swimming pool
  • Valet parking (surcharge), concierge services, and smoke-free premises
  • Express check-out, a front desk safe, and luggage storage
  • Meeting rooms, tour/ticket assistance, and an elevator
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Hyatt Place Charlotte Downtown offer perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Refrigerators, premium channels, and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to 459 East Third Street
  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from March 13 2022 to September 1 2023 (dates subject to change):
  • Swimming pool
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool
The following facilities are closed on Sunday and Monday:
  • Outdoor pool

Parking

  • Valet parking costs USD 38 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Downtown offer free cancellation for a full refund?
Yes, Hyatt Place Charlotte Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place Charlotte Downtown?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Downtown on 27 Oct 2022 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Charlotte Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place Charlotte Downtown?
Yes, there's a pool. The pool will be unavailable from March 13 2022 to September 1 2023 (dates subject to change).
Are pets allowed at Hyatt Place Charlotte Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Place Charlotte Downtown?
Yes. Valet parking costs USD 38 per night.
What are the check-in and check-out times at Hyatt Place Charlotte Downtown?
You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hyatt Place Charlotte Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place Charlotte Downtown?
Yes, there's an onsite restaurant. Nearby restaurants include Fleming's (6-min walk), Bentley's on 27 (6-min walk), and Blackfinn (7-min walk).
What's the area around Hyatt Place Charlotte Downtown like?
Hyatt Place Charlotte Downtown is in Charlotte Center City, a short 3-minute walk from 3rd St - Convention Center Station and 17 minutes' walk from Bank of America Stadium. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

6/10 Good

The parking attendant was downright nasty to us when we told her that we wanted to park off sight. One of the elevators was broken which meant we had to wait in a long line to utilize the elevator upon return from a concert. The shower was not completely cleaned.
Trisha, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Bed very soft. AC was very loud! No info was provided regarding the valet parking and cost ahead of time
Diane, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pool out Elevator out….
Lisa, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Elevator was down, stairway closed.
Brenden, 1-night trip
Verified Hotels.com guest review

6/10 Good

A little different
Odd set-up in building with residents, restaurant and hotel. Hotel lobby was on the 10th floor. Two elevators and both went down on my last day/upon checkout.
Oupekha, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay but have to pay for parking
Great stay and love it all except for the parking. Never been to a hotel that didn't have free parking for it's guest.
Jonathan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

PMark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is great. Good location. Very nice staff. Good amenities. I do wish they had an ice maker in every floor but other than that great place. Will go back b
Jonathan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Carlos, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Andre, 1-night trip
Verified Hotels.com guest review