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Colonial Resort & Spa

Photo gallery for Colonial Resort & Spa

Front of property
Indoor pool, seasonal outdoor pool
Terrace/patio
Standard Room, 2 Double Beds (Tennis Court Section) | View from room
Free WiFi, bed sheets, wheelchair access

Overview of Colonial Resort & Spa

Colonial Resort & Spa

3.0 star property
3-star hotel with 2 bars/lounges, near Sculpture Park

7.0/10 Good

717 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
780 King Street West, Gananoque, ON, K7G 2H5

Room options

About this area

Getting around

  • Kingston, ON (YGK-Norman Rogers) - 38 min drive
  • Watertown, NY (ART-Watertown Intl.) - 57 min drive
  • Gananoque Station - 7 min drive
  • Kingston Station - 29 min drive
  • Kingston, ON (XEG-Kingston Train Station) - 30 min drive

Restaurants

  • Riva Restaurant - 12 min walk
  • The Socialist Pig - 16 min walk
  • The Purple House Cafe - 16 min walk
  • Anthony's - 16 min walk
  • Maple Leaf - 17 min walk

About this property

Colonial Resort & Spa

Colonial Resort & Spa is a great choice for a stay in Gananoque. After splashing around at the indoor pool, you can unwind with a drink at one of the 2 bars/lounges. An outdoor tennis court, a seasonal outdoor pool, and a terrace are other highlights. Fellow travelers love the pool and helpful staff.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)

Facilities

  • 3 buildings/towers
  • Built in 1967
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • An indoor pool
  • Seasonal outdoor pool
  • Outdoor tennis court

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Children & extra beds

  • Rollaway beds are available for CAD 20.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort & Spa Hotel
Colonial Resort & Spa Gananoque
Colonial Resort & Spa Hotel Gananoque

Frequently asked questions

Is Colonial Resort & Spa currently open?
The property is closed during November, December, January, February, March, and April.
Does Colonial Resort & Spa offer free cancellation for a full refund?
Yes, Colonial Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Colonial Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Colonial Resort & Spa?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Colonial Resort & Spa?
Yes, dogs are welcome. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Colonial Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Colonial Resort & Spa?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Colonial Resort & Spa?
No, this hotel doesn't have a casino, but Thousand Islands OLG Charity Casino (3-min drive) and OLG Casino Thousand Islands (5-min drive) are both nearby.
What is there to do at Colonial Resort & Spa and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a seasonal outdoor pool. Colonial Resort & Spa also has a picnic area and a garden.
Are there restaurants at or near Colonial Resort & Spa?
Yes. Nearby restaurants include Riva Restaurant (12-min walk).
What's the area around Colonial Resort & Spa like?
Colonial Resort & Spa is a short 11-minute walk from Lake Ontario and 14 minutes' walk from Confederation Park. Travelers recommend the hotel for its walkable location.

Reviews

7.0

Good

7.4/10

Cleanliness

7.9/10

Staff & service

6.7/10

Amenities

6.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

The facility manager came up too me said this place is under new management gone too crap in the past year leave find something else too stay at that was the evening arrived so was very uneasy about staying there he entire time
tim, 2-night trip
Verified Expedia guest review

6/10 Good

Elie, 1-night trip
Verified Expedia guest review

8/10 Very good

Everything was great except no microwave in the room and no dining, so ever time we have to go to office to hear the food which will be difficult during winter.
Anil, 1-night family trip
Verified Expedia guest review

8/10 Very good

Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hossein, 1-night trip
Verified Expedia guest review

8/10 Very good

Quiet location, nice grounds beds were very comfortable
Theresa, 1-night trip with friends
Verified Expedia guest review

6/10 Good

I was just glad it wasn't mosquito season, there was a gap in the doorway that would allow tons of them in, really need to weather strip.
Veronica, 1-night trip
Verified Expedia guest review

6/10 Good

Clean
The facility is dated however it was clean and somewhat comfortable.
Thom, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Basic accommodation but very clean. Bed was comfortable with good linens. Good value.
Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Carolyn, 1-night trip
Verified Expedia guest review