6/10 Good
26 Jan 2023
Uncertain
Overall it was okay except that I had to get help getting back into the room every time I went out. Door was not releasing when I swiped the key card and turned handle to open it, even after maintenance replaced parts and tested it. I also was not aware until I checked in that they put an additional hold on my credit card for $50.00 a night for supposed incidentals (whatever those were as there was no bar or safe or anything of that nature in the room and no room service) being on a strict budget this was a big concern and problem. The staff was very nice with the door issues and the room overall was comfortable. Uncertain if I would return given the circumstances however
Verified traveller
4-night trip
Verified Hotels.com guest review