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All properties in Santa Cruz Verapaz, Alta Verapaz, Guatemala

Park Hotel Resort, Santa Cruz Verapaz

Romantic hotel with 3 restaurants, near Church of Santa Cruz Verapaz

  • Free WiFi and free parking
From
$81 CAD

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  • Hotel Bar
  • Hotel Bar
  • Outdoor Pool
  • Outdoor Pool
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7.6.Good.
  • Reception seemed confused about our reservation and asked for a picture of my reservation…

    Feb. 26, 2021

  • This hotel was rated really high, but I did not found out why, even though the staff was…

    Jan. 22, 2021

See all 37 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 158 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Conference center

What’s around

  • Church of Santa Cruz Verapaz - 9 min walk
  • Orquigonia - 5.7 mi / 9.1 km
  • El Calvario Church - 10.1 mi / 16.2 km
  • Biotopo del Quetzal - 22.6 mi / 36.4 km
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Double or Twin Room
  • Luxury Double or Twin Room, 1 Bedroom

Location

  • Church of Santa Cruz Verapaz - 9 min walk
  • Orquigonia - 5.7 mi / 9.1 km
  • El Calvario Church - 10.1 mi / 16.2 km

What’s around

Landmarks

  • Church of Santa Cruz Verapaz - 9 min walk
  • Orquigonia - 5.7 mi / 9.1 km
  • El Calvario Church - 10.1 mi / 16.2 km
  • Biotopo del Quetzal - 22.6 mi / 36.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 54.7 miles/88.1 km

At a glance

Hotel size

  • This hotel has 158 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Fitness classes on site
  • Ecotours nearby
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15070
  • Conference space size (meters) - 1400
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services

Facilities

  • Number of buildings/towers - 6
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Freshen up

  • Free toiletries

Be entertained

  • TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Park Hotel Resort Santa Cruz Verapaz
  • Park Santa Cruz Verapaz
  • Park Hotel Resort Hotel
  • Park Hotel Resort Santa Cruz Verapaz
  • Park Hotel Resort Hotel Santa Cruz Verapaz

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Park Hotel Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Comedor Mary (6-min walk), Hotel Paniste (4.5 mi), and La Cabana De Campo Verde (6.7 mi).
  • Onsite recreation at Park Hotel Resort includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Park Hotel Resort also has a garden and access to a nearby health club.
7.6.Good.
  • 8.0.Very Good

    Good resort

    Very good location, clean amd staff friendly

    SUSANA, 1 night trip with friends, Feb. 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely place with friendly staff. Excellent restaurants.

    1 night romance trip, Oct. 12, 2019

    Verified Expedia guest review

  • 2.0.Poor

    No cumple los requisitos para calificarlo como un resort no tiene servicio d telefono en las habitaciones la piscina la cierran a las 6 d la tarde no tiene plancha, cafetera, secadora d pelo no hay suficientes toallas en la piscina no hay servicio d toallas el gym esta muy mal hay maquinas q no tienen sus botones oxidado pedi q nos arreglaran un baño no habia agua caliente en la ducha muy mal d verdad

    E.peralta, 2 night family trip, Sep. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful grounds and the staff is very friendly. Room was clean and serviceable. Shower needed grouting, and pool needed cleaning, but overall we would stay again. This is Guatemala!!

    2 night family trip, Jul. 4, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The property itself is fairly nice. There are walking paths around the complex. There is an area with peacocks and a few cages with different birds in them. There is a pond along the walking path that was completely filled with algae. The staff was terrific. The room was ok. It was clean but smelled like mildew. I was glad I had a spray with me to help kill the odor. The food at Limoncello was very good and their buffet breakfast was great.

    2 night trip with friends, Feb. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Park Hotel was a nice place to stay in Santa Cruz. It's a big place with some different options of restaurants to eat at.

    1 night trip, Dec. 21, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel and room was overall good and nice and surely we recommend it but when we tried to call frontdesk they never answered and also for room service we couldn't reach by phone neither.

    2 night family trip, Dec. 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff, especially at the restaurant, is exceptional. They are pleasant and so eager to please. We did lose the water to our room just when we needed to shower in the morning, but they moved very quickly to resolve the issue and we were only inconvenienced for fifteen minutes or so.

    Marc, 2 night trip, Nov. 24, 2018

    Verified Expedia guest review

  • 6.0.Good

    Service needs a lot of improvement. Somewhat disorganized. Room had peeling paint and not all that clean in bathroom.

    Rodney, 2 night business trip, Aug. 23, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel

    The designed of the walkway is easy to move luggages even though there is no elevator in the hotel, beautiful landscape with beautiful tropical flowers everywhere. We had a good stay.

    2 night trip, May 4, 2018

    Verified Expedia guest review

See all 37 reviews