All properties in Chetumal (and vicinity), Quintana Roo, Mexico

Villas Bambú by Isa, Chetumal (and vicinity)

3-star Chetumal hotel with outdoor pool

  • Free WiFi in lobby and free parking
$36 CAD

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  • Property Grounds
  • Property Grounds
  • Outdoor Pool
  • Bathroom
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1 / 24Property Grounds
  • Quiet hotel with cabanas in garden setting and a pool, on the north side of Chetumal. An…

    Jan. 16, 2020

  • The hotel is far away from cafes, attractions, the mall. 2 or 3 taxi trips every day.I…

    Feb. 10, 2020

See all 36 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Separate bedroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Santuario del Manati - 3 mi / 4.8 km
  • Dos Mulas - 3.4 mi / 5.5 km
  • Payo Obispo Zoo - 3.5 mi / 5.7 km
  • Museum of Maya Culture - 3.8 mi / 6.1 km
  • Explanada de la Bandera - 4.7 mi / 7.6 km
  • Lighthouse Museum - 4.8 mi / 7.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Suite, 1 King Bed


  • Santuario del Manati - 3 mi / 4.8 km
  • Dos Mulas - 3.4 mi / 5.5 km
  • Payo Obispo Zoo - 3.5 mi / 5.7 km

What’s around


  • Santuario del Manati - 3 mi / 4.8 km
  • Dos Mulas - 3.4 mi / 5.5 km
  • Payo Obispo Zoo - 3.5 mi / 5.7 km
  • Museum of Maya Culture - 3.8 mi / 6.1 km
  • Explanada de la Bandera - 4.7 mi / 7.6 km
  • Lighthouse Museum - 4.8 mi / 7.7 km
  • Fisherman's Fountain - 4.8 mi / 7.7 km
  • Palacio Municipal De Othon P. Blanco - 4.9 mi / 7.9 km
  • Chetumal Ferry Terminal - 5.1 mi / 8.2 km
  • Oxtankah Ruins - 5.7 mi / 9.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 24 min drive
  • Corozal (CZH) - 32 min drive

At a glance

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 1 floor


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets allowed*
  • Restrictions apply*
  • 1 per room


  • Free WiFi in public areas


  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool


  • 24-hour front desk


  • Number of buildings/towers - 12
  • Year Built - 2009
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk


  • Daily housekeeping

Small print

Also known as

  • Villas Bambú Isa
  • Villas Bambú by Isa Chetumal
  • Villas Bambú by Isa Hotel Chetumal
  • Villas Bambú Isa Chetumal
  • Villas Bambú Isa Hotel
  • Villas Bambú Isa Hotel Chetumal
  • Villas Bambú by Isa Hotel

Optional extras

Pets are allowed for an extra charge of MXN 200.00 per pet, per night


For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: MXN 200 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Villas Bambú by Isa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of MXN 200.00 per pet, per night, and there's also a deposit of MXN 200 per night.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include La Terraza de Tito (3.4 mi), Forasteros (3.7 mi), and Savora Grill (4 mi).
  • Villas Bambú by Isa has an outdoor pool and a picnic area, as well as a garden.
  • 10.0.Exceptional

    It was a pretty good experience. It is surrounded. Y vegetation so, it is impossible to ask for no insects or mosquitoes. But it was a pretty good place to stay.

    george, 1 night family trip, Feb. 19, 2019

    Verified guest review

  • 4.0.Fair

    Photos on website is not what you get!!!

    Oh where do I start? We get there and the reception guy offered us an “upgrade” for additional pesos. We accepted only to be put in the rear of the property where there was no WiFi signal at all. Part of the reason we chose this hotel was the pool which we didn’t even use because like the bathroom pics shown on the website the pool was nothing like the picture. It had a glossy white milky type substance in the water and just didn’t look clean. The bathroom was nice but not like the pictures posted online. (See attached photos versus the ones on the website) in all everything worked, the bed wasn’t the most comfortable I’ve slept on but it wasn’t bad. Would I stay here again? Yes but wouldn’t be my first or second or third choice.

    Michael, 4 night trip with friends, Oct. 17, 2018

    Verified guest review

  • 6.0.Good


    It was good

    Helena, 1 night family trip, Oct. 1, 2018

    Verified guest review

  • 6.0.Good

    Nada que ver con las imágenes que presentan en la página

    1 night romance trip, Feb. 10, 2020

    Verified Expedia guest review

  • 6.0.Good

    No me dieron mi factura, ya que me dijeron que como pague por ex-pedia ustedes deben darme mi factura. La solicite y no me la enviaron ni expedia ni el hotel, hasta hoy sin mi factura

    2 night trip, Nov. 29, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Mala atención al huésped

    Muy mala atención, el empleado de recepción muy grosero y mal encarado... ademas no me respeto el precio de la habitación y me cobro 200 pesos mas... las instalaciones algo descuidadas, moho en las paredes del baño, bichos... No regreso

    Ana, 1 night family trip, Nov. 28, 2019

    Verified guest review

  • 10.0.Exceptional


    El lugar perfecto para descansar rodeado de naturaleza. Las habitaciones amplias y lindas, las camas bien, el baño limpio y con agua caliente, el jabon y shampoo no me gusto es bastante malo, la alberca perfecta, te dan café o the de cortesía, está un poco retirado eso desde que llegas y entras tanto el personal como las instalaciones muy bien Regresaré pronto

    Alejandra, 2 night romance trip, Sep. 30, 2019

    Verified guest review

  • 8.0.Very Good


    Gustavo, 2 night family trip, Sep. 14, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Hotel sencillo cómodo, las habitaciones sus sábanas no son muy buenas realmente, la TV es muy vieja, el clima igual, pero es algo únicamente para descansar un rato y estar afuera todo el día, en relación calidad y precio yo creo que es aceptable

    Daniel, 1 night family trip, Aug. 16, 2019

    Verified guest review

  • 10.0.Exceptional

    Todo bien, habitación limpia. Relación- precio todo ok

    JOSE, 2 night family trip, Jul. 20, 2019

    Verified guest review

See all 36 reviews