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Sapphire Hotel, London

3 stars
35 Shepherds Bush RoadLondonEnglandW6 7LUUnited Kingdom, 866-299-2910
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Good3.3 / 5
Location
Great location
Service
Service is adequate
Comfort
More comfort would be nice
206See all 206 Hotels.com reviews
From 255 reviewsTripAdvisor Traveller Rating

Sapphire Hotel, London

Hotel Info: 866-266-9798

from $55 CAD
  • Single Room
  • Twin Room
  • Double Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:30 PM-11:30 PM
  • Check-out time is 11 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Sapphire Hotel London
  • Sapphire London
  • Sapphire Hotel London, England

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Free continental breakfast
Working away
  • Business center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator

Sapphire Hotel, London’s small print

Also known as

  • Sapphire Hotel London
  • Sapphire London
  • Sapphire Hotel London, England

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 206 reviews

Sapphire Hotel, London
Excellent4.0 / 5
Great value ...
Great hotel for the price ... newly renovated and a 10 minute walk to the tube. If you are a QPR fan, Loftus Park stadium is a 10 minute walk. Book with confidence. Kaz Akbar
1 night romance trip
Sapphire Hotel, London
Good3.0 / 5
A good chice for budget turists
We chose the Sapphire Hotel because it is cheaper than other hotels, relatively close to subway stations, and fairly close to the historic London. The hotel is in fact an old townhouse that was renovated and transformed in a small hotel. Other surrounding townhouses seem to have had the same transformation. It seems that there are three similar hotels named Sapphire, Emerald and Pearl that are located within a short distance and managed together. When we arrived at the Sapphire Hotel, we were told that our room was in fact in the Emerald Hotel close by. There, we were shown a very small room on the third floor with a tiny "bathroom". There was no elevator, and the stairway was narrow and steep. When we commented that we could climb those stairs with difficulty, we were shown another room on the main floor (we were lucky that the room was available). This one was quite large, with a larger bathroom. We settled in this room. The room was nicely decorated and clean. However, the heating did not work properly. We complained several times about it, with no results. Even though the website claims that the rooms are sound-proof, it seems that the access door to the room is not: we were disturbed by the noise coming from the hotel hallway and by the banging of the hotel access door, which was several meters distance from our apartment door. The complimentary breakfast included a variety of choices, even though we used it only once.
4 night romance trip
Sapphire Hotel, London
Fair2.0 / 5
Noisy and cold. Good area
The room we stayed in was very noisy. We were on the lower ground so there was lots of banging coming from upstairs. Lots of noise from transport also. Room was cold as the heating didn't go on.
2 night family trip
Sapphire Hotel, London
Excellent4.0 / 5
Cheap, clean with friendly staff
Based on the price you couldn't ask for much more really. Staff were friendly, room was furnished to a good standard. Good for a cheap weekend break. Would use again
1 night romance trip
Sapphire Hotel, London
Excellent4.0 / 5
Great underrated hotel !
Honestly such a nice place. You walk in and you're actually pleasantly surprised at how nice even the foyer is with the chandeliers and mirrors etc. And the room was just lovely ! Quiet, clean, comfortable and almost homely! ....the only faults perhaps a little on the small side for 2 and also the room was almost sauna temperature even with the window open on a late September evening. Otherwise a great nights stay! 10 minute walk from Westfield shopping centre and the train stations nearby so very very convenient. Also the sainsbury's local that is practically across the road can be a lifesaver. Definitely would stay again !
1 night romance trip

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Sapphire Hotel, London

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