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All properties in Ballena, Puntarenas Province, Costa Rica

Cristal Ballena Boutique Hotel & Spa, Ballena

3-star beach resort with spa, near Marino Ballena National Park

  • Free WiFi and free parking
From
$175 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 45
1 / 45Outdoor Pool
9.6.Exceptional.
  • This place is amazing! Perfect for couples or travellers looking for a relaxing trip!…

    Jan. 19, 2020

  • This is a boutique hotel which was ideal for a relaxing stop. The gigantic pool was great…

    Jan. 16, 2019

See all 62 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 21 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • In a national park
  • Marino Ballena National Park - 21 min walk
  • Playa Ballena - 23 min walk
  • Arco Beach - 24 min walk
  • Pinuela Beach - 35 min walk
  • Uvita Beach - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Master Suite
  • Family Suite

Location

  • In a national park
  • Marino Ballena National Park - 21 min walk
  • Playa Ballena - 23 min walk

What’s around

Landmarks

  • In a national park
  • Marino Ballena National Park - 21 min walk
  • Playa Ballena - 23 min walk
  • Arco Beach - 24 min walk
  • Pinuela Beach - 35 min walk
  • Uvita Beach - 2.7 mi / 4.3 km
  • Playa Colonia - 2.7 mi / 4.3 km
  • Tortuga Beach - 4.9 mi / 7.8 km
  • Ventanas Beach - 3.7 mi / 6 km
  • Punta Uvita - 5.4 mi / 8.7 km
  • Playa Garza - 5.7 mi / 9.1 km

Getting around

  • Drake Bay (DRK) - 28.2 miles/45.4 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 861
  • Conference space size (meters) - 80
  • One meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 2004
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

Things to enjoy

  • In-room massage available
  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Cristal. Services include massages.

The spa is open daily.

Dining

Pura Vida - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Small print

Also known as

  • Cristal Ballena Boutique Hotel
  • Cristal Ballena & Spa Ballena
  • Cristal Boutique Hotel
  • Cristal Ballena Boutique Hotel Spa
  • Cristal Ballena Boutique Hotel & Spa Resort
  • Cristal Ballena Boutique Hotel & Spa Ballena
  • Cristal Ballena Boutique Hotel & Spa Resort Ballena
  • Cristal Ballena Boutique
  • Hotel Resort Spa Cristal Ballena
  • Cristal Ballena Boutique
  • Hotel Cristal Ballena Osa Peninsula
  • Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
  • Cristal Ballena Boutique Hotel Spa
  • Hotel Resort Spa Cristal Ballena

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of CRC 105000 per vehicle (one-way, Maximum occupancy 3)

Airport shuttle service for children up to age 11 costs CRC 70000 (one-way)

Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: CRC 37000
  • Christmas Eve (24 December) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 52000
  • New Year's Eve (31 December) Gala Dinner per child: CRC 52000 (from 4 to 11 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Cristal Ballena Boutique Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Pura Vida offers international cuisine, garden views, and poolside dining. Nearby restaurants include Ballena Bistro (10-min walk), The Aracari Restaurant (2.2 mi), and House Of Ginger (3.9 mi).
  • Yes, an airport shuttle is available. The charge is CRC 105000 per vehicle one-way.
  • Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Cristal Ballena Boutique Hotel & Spa also has a picnic area and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Wonderful staff

    Lynda, 3 night trip, Nov. 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Extremely pleased

    Crystal Ballena is a fantastic and beautiful place. Great location in the south of CR. Service is excellent. We could not have been more.pleased. we definitely will be back.

    Dennis, 4 night trip, Apr. 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    This property is out of the hustle and bustle of Uvita and has a beautiful view and delicious food. A great pool and staff.

    1 night family trip, Feb. 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This was our favorite hotel on our trip to Costa Rica. The location and staff were just fabulous. Helped us with all of our excursions. Can't wait to return.

    nancy, 3 night trip with friends, Feb. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff is great. Rooms are clean and comfortable. Great views, Great Food Quiet and safe. I will return.

    1 night family trip, Feb. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a great stay at Cristal Ballena. It has a great location. Great restaurants close by. The free breakfast is super yummy and very filling. The staff is very friendly and eager to help with anything you need. The property does need some updating but everything was very very clean.

    2 night romance trip, Jan. 30, 2021

    Verified Expedia guest review

  • 6.0.Good

    Superb setting, Service let us down

    We had a conflicted experience with this hotel, on one hand the setting was brilliant, the nature, the pool, the sunset, the service at the restaurant was just superb. On the other hand we had issues with hot water, or the lack of it. We reported it as soon as we arrived and this got temporarily resolved so we were both able to have hot showers. This was particularly important for my husband as he was having a sciatic episode and required the heat to relax his back muscles. The following day we had no hot water, when we reported it in the evening the reception staff checked came to run the shower and check but then disappeared. My husband had to find him again and we were informed that he had to go off to deal with something else! This was pretty unbelievable but to add insult to injury we were informed that we had hot water now when we clearly didn’t, when this was challenged he stated that maintenance staff would be around from 0600hrs the following day so we didn’t have a shower that day. The following day we reported it and it was looked out over a one hour period but to cut a long story short - we had lukewarm showers and checked out. I had to carry all of my husband’s luggage as well as my one to the taxi as his back had seized up. I have requested a partial refund through hotels.com but the hotel is not being responsive. It’s a shame that this experience has been disappointing as it had a potential to be great.

    2 night trip, Jan. 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cristal Ballena always caters to all of our needs. Beautiful location, relaxing and great service.

    James, 1 night trip, Nov. 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect get away

    It was just as good or better than our stay there 9 year’s ago. We will be back next year or sooner.

    Scott, 1 night trip with friends, Nov. 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful property, excellent food, great location, attentive staff. Didn't like bugs in outdoor eating restaurant.

    5 night family trip, Jul. 5, 2019

    Verified Expedia guest review

See all 62 reviews