Choose dates to view prices

Hotel Santa Cruz Huatulco

Photo gallery for Hotel Santa Cruz Huatulco

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Overview of Hotel Santa Cruz Huatulco

Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly hotel in Santa María Huatulco with outdoor pool and restaurant

7.8/10 Good

263 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989

Room options

About this area

What's nearby

  • Huatulco Bay - 1 min drive

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 34 min drive

Restaurants

  • Mercader - 4 min walk
  • Cafe Huatulco - 4 min walk
  • Best Western Posada Chahué - 16 min walk
  • Besame Mucho - 3 min drive
  • Café Casa Mayor - 4 min drive

About this property

Hotel Santa Cruz Huatulco

Hotel Santa Cruz Huatulco is a great choice for a stay in Santa María Huatulco. Guests can indulge in massages, and Mar serves international cuisine. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite valet parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Mar - This restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 180 for adults and MXN 90 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 27 to July 27:
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 200 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Does Hotel Santa Cruz Huatulco offer free cancellation for a full refund?
Yes, Hotel Santa Cruz Huatulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Santa Cruz Huatulco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Santa Cruz Huatulco?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Santa Cruz Huatulco?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of MXN 200 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Santa Cruz Huatulco?
Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Santa Cruz Huatulco?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Santa Cruz Huatulco and nearby?
Hotel Santa Cruz Huatulco has an outdoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Santa Cruz Huatulco?
Yes, Mar offers international cuisine. Nearby restaurants include Mercader (4-min walk), Cafe Huatulco (4-min walk), and West Park Cafe (2.1 mi).
What's the area around Hotel Santa Cruz Huatulco like?
Hotel Santa Cruz Huatulco is a short 7-minute walk from Huatulco Bay and 18 minutes' walk from Chahue Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.1/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Khristinia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Location was decent - about a 10 min taxi ride to get into city center and a ~5 min walk to the beach. Hotel was pretty loud - lots of music late at night. Pool was nice though.
Marisa, 1-night trip with friends
Verified Orbitz guest review

8/10 Very good

Great location. Beautiful pool. Good wifi and AC. Downsides- pool is rented out for other events a lot which changes the overall ambiance and tranquility of the facility. Room cleaning was minimal. Towels are threadbare and no toiletries provided other than soap and soap.
Barbara, 14-night romance trip
Verified Expedia guest review

6/10 Good

The towels were clean, but very old, let’s call them almost rags. My bedding wasn’t changed the three night that I spent there. I never used the pool, I just walked around and it wasn’t bad, but, nothing outstanding or super clean. The whole hotel is just OK. It wasn’t very expensive so, I guess you get what you pay for.
LUCIA GARCIA, 3-night trip
Verified Orbitz guest review

8/10 Very good

The hotel is very friendly and helpful. I do not know a lot of Spanish so it would have been nice to have a little more English spoken, but I should learn more Spanish as well. I would go to this hotel again:
Roberta, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Only thing i would have liked was a coffee maker in the room.
Anita, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was very good!!
Joanne, 27-night romance trip
Verified Expedia guest review

2/10 Poor

Stay here if you don’t mind being overcharged 100 pesos per dog deposit, being snickered at by staff for learning Spanish, and waiting over an hour in the restaurant for drinks while everyone else around was served their meals in a timely fashion. You can likely stay anywhere else in town and be treated decent.
Karen, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Karen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place. Staff was friendly would definitely return.
Joanna, 1-night family trip
Verified Expedia guest review