8/10 Very good
16 Sept 2023
Verified traveller
2-night trip
Verified Hotels.com guest review
Carlton Downtown
4-star hotel with 3 restaurants, near Dubai Mall
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Carlton Downtown
Photo gallery for Carlton Downtown
Overview of Carlton Downtown
8.4
Very good
Property highlights
- Bar
- Airport transfer
- Free WiFi
Sheikh Zayed Road, Dubai, 7143
Main amenities
- Daily housekeeping
- 3 restaurants and 2 bars/lounges
- Full-service spa
- Outdoor pool
- Nightclub
- Rooftop terrace
- Breakfast available
- Free beach shuttle
- Free shopping center shuttle
- Health club
- Outdoor tennis court
- Sauna
For families
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Private bathroom
- Separate sitting area
Room options
View all photos for Classic One Bedroom Suite
Classic One Bedroom Suite
View all photos for Premium One Bedroom Suite
Premium One Bedroom Suite
View all photos for Deluxe Room
Deluxe Room
View all photos for Panoramic Suite
Panoramic Suite
View all photos for Deluxe Two Bedroom Suite
Deluxe Two Bedroom Suite
View all photos for Panoramic two bed room suite
Panoramic two bed room suite
About this area
What's nearby
- In Trade Center
- Dubai Aquarium & Underwater Zoo - 20 min walk
- Dubai Mall - 21 min walk
- Burj Khalifa - 23 min walk
- Dubai Fountain - 31 min walk
- Dubai World Trade Centre - 33 min walk
- Dubai International Financial Centre - 2 min drive
- Dubai International Convention and Exhibition Centre - 4 min drive
- City Walk - 5 min drive
- BurJuman Mall - 6 min drive
- Dubai Creek - 6 min drive
Getting around
Restaurants
- LPM Restaurant & Bar - 16 min walk
- SoHo Grill - 1 min walk
- Al Safadi Restaurant - 3 min walk
- Amazonico Dubai - 19 min walk
- Mama’esh - 8 min walk
About this property
Carlton Downtown
Languages
Arabic, Croatian, English, Estonian, Filipino, French, Hindi, Indonesian, Italian, Romanian, Russian, Spanish, Swahili, Thai, Ukrainian, Urdu
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 357 rooms
- Arranged over 47 floors
Arriving/Leaving
- Check-in time from 2:00 PM - anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle on request (available 24 hours)*
Offsite
- Free beach shuttle
- Free shopping center shuttle
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–11 AM
- 3 restaurants
- 2 bars/lounges
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Babysitting (surcharge)
What to do
- Free beach shuttle
- Tennis
- Pilates classes
- Yoga classes
Working away
- Business center
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Free beach shuttle
- Pool loungers
Facilities
- 1 building/tower
- Built in 2013
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Television in common areas
- Health club
- An outdoor pool
- Full-service spa
- Nightclub
- Outdoor tennis court
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
- Reception hall
Accessibility
- Elevator
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 22-inch LCD TV
- Premium satellite channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Select Comfort mattress
- Free crib/infant bed
What to enjoy
- Separate sitting area
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Bidet
- Designer toiletries
- Hair dryer (on request)
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired Internet
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Dining
Bayty - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Deli Grind - This delicatessen serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Jimmy Wickets - Onsite sports bar. Happy hour is offered. Open daily.
Zephyr - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
- A damage deposit of AED 500 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: AED 15.00 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AED 79 for adults and AED 39.5 for children
- Airport shuttle service is offered for an extra charge of AED 157 per vehicle (one-way)
- Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
- Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Also known as
Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai
Frequently asked questions
Reviews
8.4
Very good
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Sept 2023
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10/10 Exceptional
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Rusudani
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2/10 Poor
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10/10 Exceptional
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Nicole
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10/10 Exceptional
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Omar
Omar, 5-night trip
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10/10 Exceptional
30 Jun 2023
Omar
Omar, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Jun 2023
Hossein
Hossein, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2023
Omar
Omar, 2-night trip
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