Nagoya Mansion Hotel & Residence

Photo gallery for Nagoya Mansion Hotel & Residence

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Room | Premium bedding, minibar, in-room safe, desk

Overview of Nagoya Mansion Hotel & Residence

Nagoya Mansion Hotel & Residence

4.0 star property
4-star hotel in Batam with 2 restaurants and spa

7.0/10 Good

174 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $33
Price available on 10/02/2022
Map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of Batam
  • Nagoya Hill Mall - 5 min drive
  • Harbor Bay Ferry Terminal - 11 min drive
  • Batam Centre Ferry Terminal - 15 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive
  • Singapore Changi Airport (SIN) - 14.8 miles/23.7 km
  • Seletar Airport (XSP) - 21.7 miles/34.9 km
  • Area shuttle (surcharge)

About this property

Nagoya Mansion Hotel & Residence

4-star family-friendly hotel in the city center
Take advantage of a grocery/convenience store, a terrace, and a coffee shop/cafe at Nagoya Mansion Hotel & Residence. Treat yourself to a body treatment, a sports massage, or reflexology at Puncak Alam SPA, the onsite spa. Enjoy Indonesian cuisine and al fresco dining at the two onsite restaurants. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, an area shuttle, and an elevator
  • A billiards/pool table, smoke-free premises, and luggage storage
  • Guest reviews say good things about the proximity to shopping
Room features
All guestrooms at Nagoya Mansion Hotel & Residence have thoughtful touches such as fireplaces and premium bedding, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • 32-inch LCD TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Puncak Alam SPA has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

La Bamba Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast only.
La Brisa Foodpark - This restaurant specializes in Indonesian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Parlente Bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 300000 per night

Optional extras

  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

Does Nagoya Mansion Hotel & Residence offer free cancellation for a full refund?
Yes, Nagoya Mansion Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Nagoya Mansion Hotel & Residence?
As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at Nagoya Mansion Hotel & Residence on 2 Oct 2022 start from CA $33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Nagoya Mansion Hotel & Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Nagoya Mansion Hotel & Residence?
Yes, there's an outdoor pool.
Are pets allowed at Nagoya Mansion Hotel & Residence?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Nagoya Mansion Hotel & Residence?
Yes, there's free self parking.
What are the check-in and check-out times at Nagoya Mansion Hotel & Residence?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Nagoya Mansion Hotel & Residence and nearby?
Nagoya Mansion Hotel & Residence has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Nagoya Mansion Hotel & Residence?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Indonesian cuisine. Nearby restaurants include Kazu Japanese Restaurant (5-min walk), Sederhana Restaurant (6-min walk), and Theme Sports Bar (6-min walk).
What's the area around Nagoya Mansion Hotel & Residence like?
Nagoya Mansion Hotel & Residence is in the heart of Batam, a short 6-minute walk from Nagoya Hill Mall and 17 minutes' walk from Grand Batam Mall. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

7.0

Good

7.3/10

Cleanliness

7.4/10

Staff & service

6.7/10

Amenities

7.1/10

Property conditions & facilities

5.6/10

Eco-friendliness

6/10 Good

air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Didier, 2-night business trip
Verified Hotels.com guest review

6/10 Good

pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Didier, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Poor facilities
Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Mohd Jasman, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ok just average. Could be better
1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Location
Good Location
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great stay
Location is good. Clean and all staff are very friendly.
Barmawi, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Can't use grab app through hotel WiFi...
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
LiewKM, 1-night family trip
Verified Expedia guest review

6/10 Good

Bath towels were old and pillow and bedsheets were stale.
Sim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
1-night trip
Verified Expedia guest review