Hotel Heliconia - Monteverde

Photo gallery for Hotel Heliconia - Monteverde

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Terrace/patio
View from room
View from room
Living area

Overview of Hotel Heliconia - Monteverde

Hotel Heliconia - Monteverde

3.0 star property
Mountain hotel in Monteverde with restaurant and bar/lounge

7.4/10 Good

50 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Bar
  • Meeting Facilities
  • Laundry facilities
The price is CA $128
Price available on 09/07/2022
Map
Cerro plano, Monteverde, PUntarenas, 60109
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Monteverde Cloud Forest Biological Reserve - 8 min drive
  • Lake Arenal - 83 min drive

Getting around

  • La Fortuna (FON-Arenal) - 148 min drive
  • Juan Santamaria Intl. Airport (SJO) - 155 min drive

About this property

Hotel Heliconia - Monteverde

When visiting Monteverde, Hotel Heliconia - Monteverde is a great choice to consider. Guests looking for a bite to eat can check out Mediterraneo, which serves Italian cuisine. A bar/lounge, a terrace, and a garden are other highlights. Fellow travelers say good things about the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference space (5000 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Coffee/tea maker

Sleep well

  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mediterraneo - This restaurant specializes in Italian cuisine.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Heliconia Hotel
Hotel Heliconia
Hotel Heliconia Monteverde
Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia Monteverde
Hotel Heliconia - Monteverde Hotel
Hotel Heliconia - Monteverde Monteverde
Hotel Heliconia - Monteverde Hotel Monteverde

Frequently asked questions

Overall score and ratings

7.4

Good

7.9/10

Cleanliness

8.1/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night in Monteverde
We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.
Keary, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was a different experience
When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.
Keith, 3-night trip
Verified Hotels.com guest review

6/10 Good

There was no telephone inmy room, and light did not work well.
3-night romance trip
Verified Expedia guest review

8/10 Very good

The rooms were clean, the staff friendly, breakfast buffet was good...BUT oh my god the parking near impossible to find if you come in at night. Stayed in 500’s section and took forever to find parking for the area (had to drive to sign that said Art something and then another sign that had name of different hotel and holy cow if you went wrong way and had to reverse to turn around on very narrow gravel road) ... if you don’t have a car or drive in during the day it’s alright.
1-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful views, nice large room. Had to drive to breakfast as we were far away from the restaurant.
1-night family trip
Verified Expedia guest review

4/10 Fair

Horrible mattress. Room was clean. Staff was nice.
2-night trip
Verified Expedia guest review

6/10 Good

room was cold! but porch was nice!
we had a glassed in porch which was wonderful - however the weather was VERY cool and windy and there was no heat in the room. There were small ants in the room and on the porch that swarmed any food or sweet thing left out. The room was on the third floor with no elevator - this would be a concern for anyone not able to climb steps easily. Also the uphill/steps from the reception area to the room would be difficult for those who were not in really good shape....
2-night trip
Verified Orbitz guest review

8/10 Very good

Shower stream was weak and shower head in poor condition. Very little hot water. Had to rush not to run out of hot water
4-night trip
Verified Expedia guest review

8/10 Very good

Good lodge-style hotel near Monteverde
Convenient lodge-style hotel close to Monteverde. Staff was very helpful with arranging tours.
3-night trip
Verified Expedia guest review