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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Playa Encantada, Playa del Carmen

Beaux Arts hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
$31 CAD

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Outdoor Pool
  • Deluxe Apartment, Multiple Beds - Living Room
  • Hotel Entrance
Hotel Entrance. Image 1 of 42
1 / 42Hotel Entrance
8.8.Fabulous.
  • The staff was great! They have a nice pool! Rooms can get a little hot if you are not in…

    May 11, 2021

  • Excellent service

    May 5, 2021

See all 45 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 32 guestrooms
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Sofa bed
  • Private bathroom
  • Separate bedroom
  • Television

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 11 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk
  • Grand Coral Golf Riviera Maya - 3.4 mi / 5.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Standard Room
  • Deluxe Apartment, Multiple Beds
  • Deluxe Apartment, 1 King Bed with Sofa bed

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 11 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk
  • Grand Coral Golf Riviera Maya - 3.4 mi / 5.5 km
  • El Camaleon Mayakoba Golf Course - 5.7 mi / 9.1 km
  • Xplor Theme Park - 6.1 mi / 9.9 km
  • Xcaret Eco Theme Park - 6.4 mi / 10.2 km
  • Tres Rios Ecopark - 7.9 mi / 12.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
map

At a glance

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)

Things to do

  • Outdoor pool
  • Children's pool
  • Pool sun loungers

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2008
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Small print

Also known as

  • Encantada Hotel Playa
  • Hotel Playa Encantada Playa del Carmen
  • Hotel Playa Encantada Hotel Playa del Carmen
  • Playa Encantada
  • Hotel Playa Encantada Hotel
  • Hotel Playa Encantada Playa del Carmen
  • Hotel Playa Encantada Hotel Playa del Carmen
  • Playa Encantada
  • Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
  • Playa Encantada Hotel Playa del Carmen
  • Playa Encantada Hotel
  • Playa Encantada Playa del Carmen
  • Encantada Del Carmen
  • Hotel Playa Encantada Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between MXN 195 and MXN 250 for adults, and MXN 95 and MXN 150 for children (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:00 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Playa Encantada does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 9:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include la patrona de playa (3-min walk), Oh Lala! (4-min walk), and Bovino's (4-min walk).
  • Hotel Playa Encantada has an outdoor pool and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    The best central hotel

    Excellent location, friendly staff, spacious room & it’s quiet at night.

    Lucie, 5 night trip, Apr. 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    wszystko mi odpowiadało wielkosc pokoju fajny basen szybka i miła obsługa darmowa kawa i babka każdego ranka kosmetyki uzupełniane codziennie i wszedzie blisko do morza marketu walmart polecam przyzwoity i niedrogi hotel

    6 night trip, Feb. 11, 2020

    Verified Ebookers guest review

  • 8.0.Very Good

    Basic accommodations. Very good location especially for those who party at night. A bit pricy for what is offered. Cable was very limited. Pleasant staff.

    1 night trip, Dec. 27, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Calmly and relax a very nice team clean and safe ok location.

    14 night trip, Aug. 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Genial

    Me pareció un cómodo lugar para descansar y para estadía. El personal muy amable y todos lo disfrutamos

    Nicolas, 6 night family trip, May 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Falta de limpieza dentro de la habitación y fuera del hotel no ay microondas tarda en salir agua caliente no ay servicio de refrigerador dentro de la habitación

    5 night family trip, Mar. 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Estadia Buena cerca de todo.

    Edilberto, 7 night family trip, Jan. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy bien ubicado, muchos restaurantes cerca así como la quinta avenida.

    2 night family trip, Jan. 4, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Buen hotel

    Hotel agradable y limpio.

    José Eleazar, 1 night family trip, Nov. 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente opcion

    Es un hotel nuevo. Muy comodo cerca de todo. Nos encanto estuvimos muy agusto. Sin duda volveremos.

    Alicia, 3 night family trip, Mar. 12, 2020

    Verified Hotels.com guest review

See all 45 reviews