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Ace Hotel Downtown Los Angeles

Photo gallery for Ace Hotel Downtown Los Angeles

Reception
Outdoor pool
Outdoor pool
Deluxe Loft, 1 King Bed (Loft) | Living area | Flat-screen TV, iPod dock
Premium bedding, in-room safe, desk, blackout drapes

Overview of Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles

4.0 star property
4-star hotel with outdoor pool, near Crypto.com Arena

8.2/10 Very good

1,010 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $360
Price available on 03/09/2023
Map
929 South Broadway, Los Angeles, CA, 90015

Room options

About this area

What's nearby

  • In Downtown Los Angeles
  • Crypto.com Arena - 14 min walk
  • University of Southern California - 44 min walk
  • L.A. Live - 3 min drive
  • Los Angeles Convention Center - 6 min drive
  • Walt Disney Concert Hall - 8 min drive
  • Echo Park - 4 min drive
  • Los Angeles Memorial Coliseum - 12 min drive
  • Dodger Stadium - 17 min drive
  • Melrose Avenue - 16 min drive
  • Hollywood Walk of Fame - 19 min drive

Getting around

  • Hawthorne, CA (HHR-Hawthorne Municipal) - 25 min drive
  • Long Beach Municipal Airport (LGB) - 27 min drive
  • Hollywood Burbank Airport (BUR) - 32 min drive
  • Los Angeles Intl. (LAX) - 33 min drive
  • Los Angeles Cal State Station - 8 min drive
  • Glendale Transportation Center - 10 min drive
  • Los Angeles Union Station - 10 min drive
  • Pershing Square Station - 12 min walk
  • 7th Street - Metro Center Station - 13 min walk
  • Pico Station - 15 min walk

Restaurants

  • Broadway Bar - 2 min walk
  • Wood Spoon - 2 min walk
  • The Stocking Frame - 3 min walk
  • Birdies Donuts and Chicken - 3 min walk
  • Verve Coffee - 4 min walk

About this property

Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles features a rooftop terrace and puts you within a 15-minute walk of Crypto.com Arena. Guests can take a dip in the outdoor pool or grab a bite to eat at Best Girl - Opens July, which serves breakfast, lunch, and dinner. This upscale hotel also features a poolside bar, a fitness center, and a snack bar/deli. The helpful staff and bar get good marks from fellow travelers. The property is just a short walk to public transportation: Pershing Square Station is 12 minutes and 7th Street - Metro Center Station is 13 minutes.

Languages

Chinese (Mandarin), English, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 9 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 55 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1927
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Best Girl - Opens July - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Upstairs - Overlooking the pool, this restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lovage Coffee Bar - Onsite café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 34.70 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 5–50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Valet parking costs USD 55 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Ace Downtown Los Angeles
Ace Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles
Ace Hotel Los Angeles Downtown
Ace Hotel Downtown Los Angeles Hotel
Ace Hotel Downtown Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Does Ace Hotel Downtown Los Angeles offer free cancellation for a full refund?
Yes, Ace Hotel Downtown Los Angeles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ace Hotel Downtown Los Angeles?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Ace Hotel Downtown Los Angeles on 12 Feb 2023 start from CA $280, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ace Hotel Downtown Los Angeles?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ace Hotel Downtown Los Angeles?
Yes, there's an outdoor pool.
Are pets allowed at Ace Hotel Downtown Los Angeles?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ace Hotel Downtown Los Angeles?
Yes. Valet parking costs USD 55 per night.
What are the check-in and check-out times at Ace Hotel Downtown Los Angeles?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Ace Hotel Downtown Los Angeles?
No, this hotel doesn't have a casino, but Commerce Casino (10-min drive) and The Bicycle Casino (12-min drive) are both nearby.
What is there to do at Ace Hotel Downtown Los Angeles and nearby?
Ace Hotel Downtown Los Angeles has an outdoor pool and a fitness center.
Are there restaurants at or near Ace Hotel Downtown Los Angeles?
Yes, Best Girl - Opens July offers pool views. Nearby restaurants include The Stocking Frame (3-min walk), Birdies Donuts and Chicken (3-min walk), and Verve Coffee (4-min walk).
What's the area around Ace Hotel Downtown Los Angeles like?
Ace Hotel Downtown Los Angeles is in Downtown Los Angeles, a short 14-minute walk from Crypto.com Arena and 11 minutes' walk from L.A. Live. Travelers say this hotel is in a good location.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

Clearly not what Ace used to be...
Completely past its prime unfortunately. The carpet in the hallway were dirty our entire stay, the hotel has a smell and it's not a pleasant one as soon as you enter. The room are very loud (street, bar) because they kept the old windows (which I appreciate) but the one in our room didn't even really close. The carpet in the room is old, used and abused. The bed very hard. The destination fee is a complete JOKE. Doesn't even get you a black coffee in the morning and there isn't a coffee maker in the room. I don't regret staying there because it served my purpose for that trip but clearly won't come back.
benoit, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Janet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cynthia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

augh!!!
7pm greeted by front desk millennials disappointed that we didn't have a picture of our boomer selves with a puppy. restaurant closed. told there's food in bar. room was cold so we turned on heat. went upstairs to bar. bone cold (on roof) no heaters. ordered two tacos. they'd just run out. bartendender dressed like a lumberjack compt us 2 glasses of wine. took them back to room. it was still very cold. too tired to move to another cold room. 8am restaurant has millennial puppy menu. when i finally was able to ascertain that yes, they did have almond milk, the server explained she couldn't ring it up because the granola comes with yogurt not almond milk. summary? never felt welcome.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johnathan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Aymeric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

robert, 3-night business trip
Verified Hotels.com guest review