Guests
All properties in Dubai, Dubai, United Arab Emirates

Sofitel Dubai Downtown, Dubai

Luxury hotel with full-service spa, connected to a shopping center, near Emaar Square

  • Free WiFi and free parking
From
$362 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Sofitel Dubai Downtown, Dubai
  • Sofitel Dubai Downtown, Dubai
  • Infinity Pool
  • Infinity Pool
  • Sofitel Dubai Downtown, Dubai
Sofitel Dubai Downtown, Dubai. Image 1 of 152
1 / 152Sofitel Dubai Downtown, Dubai
Sheihk Zayed Road, Dubai, United Arab Emirates
9.0.Superb.
  • Overall always a pleasant place to stay while in Dubai. Post covid, things are still…

    May 23, 2021

  • Great location. Friendly staff and good services specially our first trip to dubai we…

    Mar. 8, 2020

See all 557 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Walkable
Convenient
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 350 guestrooms
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

What’s around

  • In Downtown Dubai
  • Emaar Square - 5 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Opera - 11 min walk
  • Dubai Mall - 16 min walk
  • KidZania - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Room, 1 King Bed, Business Lounge Access
  • Junior Suite, 1 King Bed, View (Burj Khalifa View)
  • Club Suite, 1 King Bed, Business Lounge Access, View
  • Luxury Room, 1 King Bed
  • Club Suite, 1 King Bed, Business Lounge Access (Prestige)
  • Luxury Room, 1 King Bed, View (Burj Khalifa View)
  • Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 2 Single Beds
  • Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 2 Single Beds, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 1 King Bed, View
  • Suite, 2 Bedrooms (Downtown)
  • Family Room, Multiple Beds
  • Room, Multiple Beds

What’s around

Landmarks

  • In Downtown Dubai
  • Emaar Square - 5 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Opera - 11 min walk
  • Dubai Mall - 16 min walk
  • KidZania - 18 min walk
  • Dubai Fountain - 19 min walk
  • City Walk - 26 min walk
  • Dubai International Financial Centre - 33 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 28 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 18 min walk
  • Financial Centre Station - 28 min walk
  • Free area shuttle
  • Free beach shuttle
Profile: Downtown Dubai

Profile: Downtown Dubai

In Downtown Dubai, you can shop to your heart’s content at the Dubai Mall, one of the world’s largest and most visited, with over 1,200 stores—incredibly, it also contains an aquarium and a theme park. Outside, the famous Dubai Fountain amazes onlookers, with the movement of its waters choreographed to light and music shows.

You can’t miss the Burj Khalifa—at 160 stories, this skyscraper dominates Dubai’s futuristic skyline. Ride the elevator to one of its observation decks, where you’ll have a stunning 360-degree view of the city, as well as of the surrounding ocean and desert.

map
See on map
Sheihk Zayed Road, Dubai, United Arab Emirates

At a glance

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to women only
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach shuttle
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 1
  • Playground on site
  • Golfing nearby
  • Pool umbrellas
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 14956
  • Conference space size (meters) - 1389
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai
  • Ukrainian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Wakame - This theme restaurant specializes in Asian cuisine. Open daily.

Mosaic Pool and Lounge - This bar is located by the pool. Open daily.

Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AED 240.0 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Sofitel Dubai Downtown
  • Sofitel Hotel Dubai Downtown
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Dubai
  • Sofitel Dubai Downtown Hotel Dubai

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sofitel Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Reem Al Bawadi (10-min walk), Bab Al Mansour (10-min walk), and Amal (10-min walk).
  • Sofitel Dubai Downtown has 2 outdoor pools, 3 bars, and a spa, as well as a Turkish bath and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Amazing staff and amenities! Perfect location with easy access to Metro and air conditioned walkway to Dubai Mall. Loved this hotel!

    Paterson, 4 night romance trip, Dec. 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Friend staff and walking distance to mall and water fountains

    5 night business trip, Sep. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    clean with great service and easy access to mall and metro and taxis always available

    7 night romance trip, Jul. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Convenient location, excellent service, VIP lounge is really nice, good food, excellent atmosphere!

    Clare, 5 night family trip, Mar. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location and close to everything. Staffs at the hotel were very friendly and helpful.

    4 night trip, Jan. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Sofitel Dubai Downtown is a luxury hotel in every sense of the word. The amenities are top class, the staff is extremely courteous and helpful, and the breakfast is sumptuous. Coupled with its location - prime, near Burj Khalifa and Dubai mall - this property should be one of the most sought after in the whole of Dubai.

    Pankaj, 2 night trip, Dec. 16, 2018

    Verified Expedia guest review

  • 6.0.Good

    Disappointing

    I was excited by all the reviews as they seemed really positive. The hotel is nice, but it is a little rough around the edges. What let it down though was a number of the staff and their training. Stephen on the door was wonderful, he made our trip there and was very kind. As was some of the reception team. However, not once during our 8 night stay did any one at the door greet us or say hello. When we got out of taxis, no one helped with our bags or child ever. The breakfast was very disappointing and the chefs felt very untrained, especially on the crepe counter - it was laughable. They kept making crepes and throwing them in the bin because they were awful. The hotel could be great but were let down by the staff. It felt like they were not happy to work there and this really showed onto us as guests. The rooms were not cleaned to a standard I would expect in covid either - for example the phones were filthy.

    Samm, 8 night family trip, Oct. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location

    Great hotel with spectacular views. Easy access via covered walkway to Dubai mall. Metro station within 5 minute walk so easy access to expo 2020

    Michelle, 3 night family trip, Oct. 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overall great first stay in Dubai!

    Had a great stay at the Sofitel. Pros: super comfy bed and nice shower and tub, fantastic pool, great service (free beach shuttle, in room Covid testing available, car bookings), quick walk to the metro Cons: I could hear the night club music at night which I didn't like

    Audrey, 8 night business trip, Oct. 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Freindly and family hotel

    2 night family trip, Aug. 15, 2021

    Verified Expedia guest review

See all 557 reviews