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The Collective Paper Factory

Photo gallery for The Collective Paper Factory

Front of property
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Deluxe Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk
Deluxe Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk

Overview of The Collective Paper Factory

The Collective Paper Factory

4.0 star property
Long Island City upscale hotel with conference center

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
37-06 36th street, Long Island City, NY, 11101

Guests rated this location 7.7/10 - Good

Main amenities
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Conference center
  • Fitness center
  • Garden
  • Housekeeping (on request)
  • Laundry service
  • Limo/town car service
  • Microwave in a common area
  • Terrace
  • Vending machine
For families
  • Coffee/tea maker
  • Free cribs/infant beds
  • Garden
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Queens
  • Roosevelt Island - 6 min drive
  • Trump Tower - 6 min drive
  • Rockefeller Center - 20 min drive
  • Museum of Modern Art - 6 min drive
  • St. Patrick's Cathedral - 5 min drive
  • Columbus Circle - 7 min drive
  • Radio City Music Hall - 7 min drive
  • Broadway - 24 min drive
  • Empire State Building - 22 min drive
  • Times Square - 25 min drive

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 7 min drive
  • LaGuardia Airport (LGA) - 19 min drive
  • Teterboro, NJ (TEB) - 20 min drive
  • Linden, NJ (LDJ) - 31 min drive
  • John F. Kennedy Intl. Airport (JFK) - 44 min drive
  • Newark Liberty Intl. Airport (EWR) - 52 min drive
  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • Woodside Station - 3 min drive
  • Long Island City Station - 7 min drive
  • 36 St. Station (Northern Blvd.) - 3 min walk
  • 39 Av. Station - 7 min walk
  • 36 Av. Station - 8 min walk

Restaurants

  • Pig Beach BBQ Queens - 4 min walk
  • Astoria Seafood - 3 min walk
  • Veronica's Bar - 5 min walk
  • Mad Donkey Beer Bar & Grill - 7 min walk
  • No. 5 - 4 min walk
Map

About this property

The Collective Paper Factory

The Collective Paper Factory puts you within a 10-minute drive of Manhattan Cruise Terminal and Metropolitan Museum of Art. Other highlights at this upscale hotel include a fitness center, a terrace, and a garden. Fellow travelers like the helpful staff and location. The property is just a short walk to public transportation: 36 St. Station (Northern Blvd.) is 3 minutes and 39 Av. Station is 7 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Shared microwave

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Limo or town car service
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Fitness center
  • Garden
  • Picnic area
  • Television in common areas
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 26.39 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Phone calls (may be limited)
    • In-room safe
    • In-room safe and safe insurance
    • In-room bottled water
    • In-room coffee
    • Housekeeping

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Hotel Paper Factory
Paper Factory Hotel
Paper Factory Hotel Long Island City
Paper Factory Long Island City
The Paper Factory Hotel
The Collective Paper Factory Hotel
The Collective Paper Factory Long Island City
The Collective Paper Factory Hotel Long Island City

Frequently asked questions

Does The Collective Paper Factory offer free cancellation for a full refund?
Yes, The Collective Paper Factory does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Collective Paper Factory?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Collective Paper Factory?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Collective Paper Factory?
Sorry, there's no onsite parking at The Collective Paper Factory.
What are the check-in and check-out times at The Collective Paper Factory?
You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Collective Paper Factory?
No, this hotel doesn't have a casino, but Resorts World Casino (16-min drive) and Empire City Casino (19-min drive) are both nearby.
What is there to do at The Collective Paper Factory and nearby?
The Collective Paper Factory has a fitness center and a picnic area, as well as a garden.
What's the area around The Collective Paper Factory like?
The Collective Paper Factory is in Queens, a short 3-minute walk from 36 St. Station (Northern Blvd.). Travelers say this hotel is in a good location.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

No brainer/best in Queens/NYC
This has to be the best deal in all of NYC. This probably wouldn't be the place for first timers to the city but you will not find another place with as much room as the Paper Factory. We absolutely loved it!
Things to do
View from 4th floor.
Christopher, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

I am not sure why they charged me $80 for. It caught me off guard. We never asked them for anything.
Hayat, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Watch out if you have loud neighbors
During our recent stay, we were woken up by extremely loud neighbors at 4:15am. We called the front desk to take care of the issue, but nothing changed. The neighbors stayed loud, and we contacted the front desk again at 4:50am. The front desk offered us a different room, but it was 4:45 in the morning and my traveling companion had an important event the next day. My companion had ear plugs and was able to somewhat sleep through the disturbances, and changing rooms would have meant waking up fully to pack and move - making the situation even worse (I did not have ear plugs and had to fully deal with the loudness). The hotel should have removed the guests at this point. This didn’t happen and the guests remained loud until 6:15am. I emailed the manager and requested a refund because the hotel failed to deliver a good experience. The hotel should have removed the guests, and upon failing to do so, the hotel should have granted the refund we requested. Instead, the manager told us that since we turned down moving rooms at 4:45am, that he wouldn’t refund our stay. When hotels.com contacted the hotel asking for a refund on our behalf, the manager again said no and denied any refund. Furthermore, the manager said that hotels.com could request a refund as often as they’d like, but the answer would always be no. This is reprehensible customer service by the manager. It was the hotel’s responsibility to take care of the problem. It was not our responsibility - as the injured party -
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great modern hotel with beautiful history still leaving its mark.
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Philippe, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great price.
4-night family trip
Verified Hotels.com guest review