Hotel Castell

Photo gallery for Hotel Castell

Standard Double Room, 1 Bedroom | Primary image
Basic Single Room, 1 Bedroom | View from room
Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Triple Room | View from room

Overview of Hotel Castell

Hotel Castell

3.0 star property
Suburban hotel in Kennedy with restaurant and conference center

7.6/10 Good

107 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Kennedy

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Castell

3-star hotel in the heart of Kennedy
Take advantage of free continental breakfast, a roundtrip airport shuttle, and a free daily manager's reception at Hotel Castell. The onsite restaurant, Restaurante Dona Moon, features international cuisine and light fare. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An area shuttle, an area shuttle, and coffee/tea in the lobby
  • Smoke-free premises, luggage storage, and express check-out
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to the airport
Room features
All guestrooms at Hotel Castell offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 4 floors


  • Check-in time from noon - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking includes off-street options


  • Airport shuttle on request (available 24 hours)*


  • Area shuttle*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (646 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk


  • English
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Special features


Restaurante Dona Moon - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 11 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Does Hotel Castell offer free cancellation for a full refund?
Yes, Hotel Castell does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Castell?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Castell on 8 Oct 2022 start from CA $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Castell?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Castell?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Castell?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Castell?
Yes, an airport shuttle is available. The charge is USD 11 per vehicle.
What are the check-in and check-out times at Hotel Castell?
You can check in from noon - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Are there restaurants at or near Hotel Castell?
Yes, Restaurante Dona Moon offers international cuisine. Nearby restaurants include Cocolon (5-min walk), A La Mar (5-min walk), and Rioko (5-min walk).
What's the area around Hotel Castell like?
Hotel Castell is in Kennedy, a short 5-minute drive from Jose Joaquin de Olmedo Intl. Airport (GYE) and 15 minutes' walk from Mall del Sol Commercial Center.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Gregorio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cómodo, confortable, buena ubicación.
Katty, 1-night business trip
Verified Expedia guest review

6/10 Good

Humberto, 1-night trip
Verified Expedia guest review

8/10 Very good

Excelente ubicación, motivos laborales.
SANTIAGO, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Maria G, 2-night trip
Verified guest review

10/10 Exceptional

Very convenient, close to city, shopping and banks.
Deborah, 2-night trip
Verified guest review

4/10 Fair

Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
JOSEPH, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Joe, 1-night business trip
Verified Expedia guest review

2/10 Poor

This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
2-night family trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review