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Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

Photo gallery for Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Beach nearby, white sand, sun loungers, beach towels
Beach nearby, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

VIP Access

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

4.5 star property
Adults-only property with 2 restaurants, near Tulum National Park

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $401
Price available on 12/11/2022
Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 4 spa tubs
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach sun loungers
  • Beach towels
  • Pool bar
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In a national park
  • Playa Paraiso - 19 min walk
  • Tulum Beach - 31 min walk
  • Tulum Mayan Ruins - 35 min walk
  • Tulum National Park - 1 min drive
  • Gran Cenote - 15 min drive
  • Sian Ka'an Biosphere Reserve - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • Casa Maria - 11 min walk
  • Kitchen Table - 13 min walk
  • Kin Toh - 16 min walk
  • Mina - 17 min walk
  • Juanita Diavola - 3 min drive

About this property

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

When you stay at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only, you'll be within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Nirvana Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and breakfast.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–11 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Yoga classes
  • Karaoke
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2008
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • 4 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Private spa tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only on 11 Dec 2022 start from CA $401, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only?
Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Casa Maria (11-min walk), Kitchen Table (13-min walk), and La Coqueta (2.1 mi).
Does Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only have rooms with private spa tubs?
Yes, each room has a private spa tub and a jetted bathtub.
What's the area around Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only like?
Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only is a short 19-minute walk from Playa Paraiso and 3 minutes' walk from Tulum National Park. Travelers say this property is in a good location.

Overall score and ratings

8.0

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Our room was great, spacious and had large private jacuzzi. The pool was great and there is a sea access. The hotel has good location. Nevertheless, the hotel is all-inclusive and the food was awful. Not tasty and even the simple things were bad. Also, it is unclear why in 2022 there is an extra cost for in room wifi, we got free access as a benefit but only for 2 devices (our mobiles) so we could not use the computer in the room.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Resort great Location in Tulum. Outstanding food.
Jhonny, 1-night family trip
Verified Expedia guest review

8/10 Very good

The place itself was very nice and clean. The restaurant had different food theme every night. We had encountered a scorpion outside of our room door and inside the room i had a large spider crawling over me one night. Insects don't bother me as much however just for the ones that do mind it is possible to find them on the premises. Also Wi-Fi is only free in the lobby area. If you want to have Wi-Fi in the room it costs $18 per night extra for two devices.
Henry, 7-night romance trip
Verified Expedia guest review

6/10 Good

I liked the staff and the spa is amazing! the food was completely tasteless and the portions where a joke! i can believe how tasteless everything was.....
abraham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The service was great! The employees go above and beyond to make your stay as special and comforting as they can. I’m definitely going back!
Shawn, 7-night romance trip
Verified Expedia guest review

6/10 Good

Okay but won’t stay again..
Booked here bc our friends had a wedding at Papaya down the street. The hotel entry is beautiful, serene. Staff was super friendly. Unfortunately the room wasn’t as clean as we would have hoped and we had two days that the room didn’t get cleaned at all nor the fridge restocked with water. Big and good AC though. The restaurant the first night was atrocious. It was a steak buffet. The steak was 100% inedible. So much gristle. The we ordered room service later that night to see if it would be satisfactory. It was not. The pasta was bland, the chicken wings were OK, the “beef burger” was like a gas station filler-filled burger. We ended up only doing breakfast via room service there which was also just ok. They advertised breakfasts, like the Americano, to include eggs/meat/fruit/toast/juice/drink but 4 out of 5 times it was served with just the eggs and coffee and meat. Two of the 5 times it was the wrong meat. Pancakes were inedible also. Like thick crepes so they were rubbery. The pool was not relaxing at all due to a foam party and LOUD party/house/rap music. Not what we were looking for. My boyfriend ordered captain and cokes, to which the servers said “okay” but the liquor he got was not Captain at all. Scammy. The room was SO loud. We heard everybody and everything throughout the night. No sound buffers at all. The way the buildings are designed create for super-echo at the entries of the doors. Got woken up a few times by loud groups of drunk women.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort!
Charnae, 3-night romance trip
Verified Travelocity guest review

2/10 Poor

Joelene, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The stuff was excellent very welcoming!
Katherine, 2-night romance trip
Verified Expedia guest review

6/10 Good

Did not enjoy my stay. Only 1 restaurant in the property .. buffet style, room service took over 2 hours, I slipped and fell twice in the pool area as there arent any grips around, hit my head pretty hard. NO BEACH at all!!!! The smell of seaweed was very strong. Th only best thing was the room and the convience that its around the strip of tulum. Room was nice, cleaned and beautiful. Other than that would definitely not come back to this hotel Oh and did I mention the wifi service? Only in the lobby area. Everywhere else you have to pay. Thought it was all inclusive? Think again!!
Irisleyda, 3-night romance trip
Verified Expedia guest review