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Alex Hotel & Spa

Photo gallery for Alex Hotel & Spa

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing
Exterior detail
Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing
Outdoor dining
Lobby sitting area

Overview of Alex Hotel & Spa

Alex Hotel & Spa

3.0 star property
3-star hotel with spa, near Old Port of Marseille

8.8/10 Fabulous

426 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Spa
The price is CA $161
Price available on 04/20/2023
Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In 1st Arrondissement
  • Old Port of Marseille - 5 min walk
  • Grand Port Maritime de Marseille - 27 min walk
  • Velodrome Stadium - 17 min drive
  • Borely Park - 7 min drive
  • Prado Beach - 20 min drive
  • Marseille Provence Cruise Terminal - 21 min drive
  • Calanques National Park - 29 min drive
  • Plan de Campagne - 14 min drive
  • Cassis Beach - 40 min drive

Getting around

  • Marseille - Provence Airport (MRS) - 26 min drive
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille Saint Charles Station - 5 min walk
  • Arenc Le Silo Tram Station - 23 min walk
  • St. Charles Station - 1 min walk
  • Noailles Station - 7 min walk
  • Jules Guesde Station - 7 min walk

Restaurants

  • McDonald's - 3 min walk
  • L'Ecomotive - 2 min walk
  • Sur le Pouce - 4 min walk
  • Il Cafe Di Roma - 3 min walk
  • Espressamente Illy - 3 min walk
Map

About this property

Alex Hotel & Spa

Alex Hotel & Spa puts you 0.3 mi (0.5 km) from Old Port of Marseille and 1.4 mi (2.3 km) from Grand Port Maritime de Marseille. Guests can be pampered with deep-tissue massages at the spa. Other features include a 24-hour fitness center and a terrace. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: St. Charles Station is steps away and Noailles Station is 7 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Policies

<p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Does Alex Hotel & Spa offer free cancellation for a full refund?
Yes, Alex Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Alex Hotel & Spa?
As of 24 Mar 2023, prices found for a 1-night stay for 2 adults at Alex Hotel & Spa on 20 Apr 2023 start from CA $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Alex Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Alex Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Alex Hotel & Spa?
Sorry, there's no onsite parking at Alex Hotel & Spa.
What are the check-in and check-out times at Alex Hotel & Spa?
You can check in from 3:00 PM - 2 AM. Check-out time is noon.
What is there to do at Alex Hotel & Spa and nearby?
Alex Hotel & Spa has a spa and a 24-hour fitness center.
What's the area around Alex Hotel & Spa like?
Alex Hotel & Spa is a short 1-minute walk from St. Charles Station and 5 minutes' walk from Old Port of Marseille. Travelers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel Alex and Spa
Absolutely a 10/10 . They could not have done any more for us . The hotel has a modern feel and is very clean and fresh looking. Breakfast was more than your normal French little breakfast. Bacon , eggs Beans. Fantastic selection of breads with beautiful jams . 10/10 for us
David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Hillary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A surprising gem!
Loved our MCM designed room which was bigger than I'd hoped for. Should have planned on more time here to use spa. Hotel is right across the street from the train station which was convenient- but the area around it didn't feel very safe.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel! Very spacious room and good breakfast service…convenient location
Andrés, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room design is modern, the room is clean & has air conditioning which is good as the weather in Marseille ican b quite warm in summer. The location is opposite St Charles central railway station, very attractive to travelers.
VAN, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, bright, modern hotel in an excellent location.
Julian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bret, 1-night trip
Verified Expedia guest review

8/10 Very good

In our first stay we had a wonderful wheelchair accessible room. The only issues were thresholds the shower curtain & shower curtain rod.
Sarah, 2-night family trip
Verified Expedia guest review

6/10 Good

Not practical
Bathroom looks nice but is not practical. There is no space to put toiletries. Need a fridge too
2-night family trip
Verified Hotels.com guest review