Guests
All properties in Marseille, Bouches-du-Rhone, France

Alex Hotel & Spa, Marseille

3-star hotel in 1st Arrondissement with spa and restaurant

  • Free WiFi
From
$134 CAD

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  • Reception
  • Reception
  • Deluxe Room - Children’s Theme Room
  • Club Twin Room - Living Area
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1 / 84Reception
13-15 Place des Marseillaises, Marseille, 13001, Bouches-du-Rhone, France
8.4.Very Good.
  • Great little hotel, very clean and comfortable with a great breakfast. Only a short walk…

    Oct. 9, 2019

  • Location across from the station and within easy walking distance of the old harbour,…

    Apr. 25, 2019

See all 105 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Transportation options
Walkable
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 21 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In 1st Arrondissement
  • Old Port of Marseille - 5 min walk
  • La Canebiere - 6 min walk
  • Saint Vincent de Paul Church - 8 min walk
  • Marseille History Museum - 9 min walk
  • Centre Bourse - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room
  • Deluxe Room
  • Room
  • Club Twin Room
  • Deluxe Twin Room

What’s around

Landmarks

  • In 1st Arrondissement
  • Old Port of Marseille - 5 min walk
  • La Canebiere - 6 min walk
  • Saint Vincent de Paul Church - 8 min walk
  • Marseille History Museum - 9 min walk
  • Centre Bourse - 11 min walk
  • University of Aix-Marseille I - 12 min walk
  • Cours Julien Fountain - 13 min walk
  • Marseille Tourism Office - 13 min walk
  • La Vieille Charite - 14 min walk
  • Hospital Edouard Toulouse - 14 min walk

Getting around

  • Marseille - Provence Airport (MRS) - 20 min drive
  • Marseille Saint Charles Station - 2 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Arenc Euroméditerranée Station - 25 min walk
  • St. Charles Station - 1 min walk
  • Noailles Station - 7 min walk
  • Jules Guesde Station - 7 min walk
map
See on map
13-15 Place des Marseillaises, Marseille, 13001, Bouches-du-Rhone, France

At a glance

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time 1 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Fitness facilities
  • Full-service spa

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2014
  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA by Alex. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for EUR 15.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of EUR 12 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Alex Hotel Marseille
  • Alex Hotel & Spa Hotel
  • Alex Hotel & Spa Marseille
  • Alex Hotel & Spa Hotel Marseille
  • Alex Marseille
  • Alex Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Alex Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Alex Hotel & Spa.
  • Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
  • You can check in from 1 PM - 2 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Caffe San Carlo (3-min walk), La Manne (4-min walk), and Sur Le Pouce (4-min walk).
  • Alex Hotel & Spa has a spa and a fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Superbe

    Personnel très accueillant et sympathique. Lit très très comfortable. Petit déjeuner extra délicieux. Tout près de la gare et a une dizaine de minutes du vieux port. Meilleur hôtel de tout mon voyage qui a duré 30 jours. Je recommande fortement.

    Philippe, 2 night trip, Apr. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location across from train and bus station Rooms on the small size, but the location makes up for the room size Nice courtyard to relax in

    Robert, 3 night romance trip, Feb. 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location across from main train station. Nice room, but needs more surfaces to put things on.

    2 night trip, Dec. 31, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Simple with good location

    Our stay in the hotel was good. The hotel is located in a close area to the trainstation and close to the port. The rooms are simple basic but include all the necessary.

    1 night trip, Sep. 16, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Better to find another place to stay

    I was really disappointed, the only positive point was the friendly staff. I booked a delux room and it was pretty small. The wardrobe was hard to open, there was no cleaning service during my stay cause of corona crisis!! The spa was paid and there is no mention to this info during reservation. You have to pay 35per person for 2 hours.

    SAIF ALLAH, 3 night trip, Sep. 1, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    The shower room is broken, water leaks to the bathroom. The staffs are not helpful, unfriendly.

    1 night trip, Jan. 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel is conveniently located across from the train station and is walking distance from the old port. The room was comfortable, staff were friendly and helpful. Breakfast was very expensive for what was offered. The two days we were there, when I took my showers, the water pressure was low and there was no hot water. Please check into this in Room 404.

    2 night romance trip, Dec. 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Shower not working. TV not working . terrible smell in bathroom. Check in not interested. Not a good experience

    1 night trip, Nov. 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The Alex hotel

    The hotel was in a very good location just opposite the bus and train station which are adjoined

    Thomas, 3 night trip, Nov. 9, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Don’t stay in their closet rooms unless you are single! So small no where to think or sit

    Glenda, 1 night family trip, Nov. 1, 2019

    Verified Hotels.com guest review

See all 105 reviews