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1 room, 2 adults

Hotel Hugo, New York

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
525 Greenwich Street, New York, NY, 10013, United States of America

Luxury hotel with restaurant, near Hudson River Park
  • Free Internet
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,978 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Bar
Bar is awesome
Service
Fantastic service
Wellness
Wellness & sports facilities could be improved

Hotel Hugo, New York

from $184 CAD
  • Superior Room
  • Superior Room, 2 Double Beds
  • Deluxe Room
  • Deluxe Room, 2 Double Beds

What’s around Hotel Hugo, New York

Top spots nearby

Recommended by this property

  • Hudson River Park (8-minute walk)
  • Washington Square Park (10-minute walk)
  • Whitney Museum of American Art (14-minute walk)
  • Brookfield Place (15-minute walk)
  • National September 11 Memorial (16-minute walk)
  • The High Line Park (18-minute walk)
  • Chelsea Piers (22-minute walk)
  • Statue of Liberty (5.1 km)
  • Bloomingdale's (5.3 km)

Getting around

  • New York, NY (LGA-LaGuardia) - 18 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 24 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 16 min drive
  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Caldwell, NJ (CDW-Essex County) - 31 min drive
  • New York Christopher St. Station - 9 min walk
  • New York 9th St. Station - 17 min walk
  • New York World Trade Center Station - 20 min walk
  • Spring St. Station (Vandam St.) - 5 min walk
  • Canal St. Station (Varick St.) - 6 min walk
  • Houston St. Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 484
  • Conference space size (meters) - 45
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - restaurant. Guests can enjoy alfresco dining (weather permitting).

Onsite venue #2 - rooftop bar.

Hotel Hugo, New York’s small print

Also known as

  • Hotel Hugo
  • Hotel Hugo Hotel New York
  • Hotel Hugo New York
  • Hugo Hotel
  • Hugo New York
  • Hotel Hugo Hotel
  • Hotel Hugo New York

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 100 per stay

  • Resort fee: USD 21.88 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Nearby fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

The fitness facility is accessible for USD 20 per accommodation, per night

Valet parking costs USD 75 per night

Parking is available nearby and costs USD 55.00 per day

Breakfast costs between USD 18.00 and USD 26.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 0.00 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 211 reviews

Exceptional 10.0
Very friendly staff and hotel was exactly as advertised
lori, ca3 night family trip
Exceptional 10.0
Amazing boutique hotel
We stayed here December 9-11 and it was fantastic. I proposed to my girlfriend while in NYC, so this stay was very important to be comfortable and of high quality and it checked both boxes. Would recommend and definitely will stay there again.
Raymond, ca2 night romance trip
Poor 2.0
Much better options out there.
A/C was not working, I made several complaints and they couldn't change my room until the last night. I was there for 4 nights. It was hot and unpleasant. Beds are not comfortable, rooms were not clean and housekeeping only cleaned half of my room each day, forgetting to take out trash and remove glasses. Water pressure in showers was awful. They lied to Hotels.com when I called to see if i could be moved to a new hotel because they couldn't fix the ac and couldn't move me to a new room as they said they were full. It was unpleasant as I came back from work every night when they claimed they fixed it then I would have to sit in the room with the manager on duty and the maintenance guy trying to fix the ac night after night. They were not understanding or willing to do anything but give me the service daily fee off but then they charged my card for that anyways. I ended up having to extend my work trip in NYC and I booked a different hotel what a huge difference one block over and much cheaper.
Sarah, us4 night business trip
Good 6.0
Pretty good, but with definite flaws
Overall, Hugo was a pleasant experience with several significant flaws. The hotel is in a terrific soho location and on a relatively quiet street, which was nice. The hotel decor and theme, albeit slightly dated, was nice and relaxing. But two complaints. First, the air conditioning wasn’t working the entire stay. It would only turn on when we messed with the overly confusing thermostat, then would switch to fan only. And second, they charged a $60 resort fee for three nights. I understand a resort fee when you’re a resort, but this hotel has minimal services and doesn’t even have a pool. Overall, we had a nice stay but will look at other options next time.
us3 night trip
Exceptional 10.0
Great service, nice amenities, awesome rooftop bar views.
Scott, us2 night business trip

Hotel Hugo, New York

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