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All properties in Patong, Phuket Province, Thailand

Grand Mercure Phuket Patong, Patong

Luxury resort with 3 outdoor pools, near Patong Beach

  • Free WiFi
From
$49 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Exterior
  • Exterior
  • Children’s Pool
  • Pool
  • Exterior
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1 Soi Ratuthit 200 Pi 2 Road, Patong, 83150, Phuket, Thailand
8.8.Fabulous.
  • Excellent facility and location. Friendly staff and Management always willing to assist…

    Sep. 22, 2019

  • Great location, great staff, would definitely come back!

    Apr. 7, 2019

See all 585 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand), ALLSAFE (Accor Hotels), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 314 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • Patong Beach - 8 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 11 min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kamala Beach - 6.5 mi / 10.4 km
  • Phuket Fantasea - 6.7 mi / 10.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Pool Access
  • Villa, 1 Bedroom (Pool)
  • Deluxe Room, 2 Single Beds, Pool Access
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Superior Suite, 1 King Bed
  • Villa, 2 Bedrooms

What’s around

Landmarks

  • Patong Beach - 8 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 11 min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kamala Beach - 6.5 mi / 10.4 km
  • Phuket Fantasea - 6.7 mi / 10.8 km
  • Chalong Temple - 11.6 mi / 18.6 km
  • Promthep Cape - 12.7 mi / 20.5 km
  • Rawai Beach - 12.8 mi / 20.6 km
  • Big Buddha - 13.4 mi / 21.6 km

Getting around

  • Phuket Intl. Airport (HKT) - 61 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
map
See on map
1 Soi Ratuthit 200 Pi 2 Road, Patong, 83150, Phuket, Thailand

At a glance

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property is a certified Thailand SHA Plus hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4455
  • Conference space size (meters) - 414
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 6
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner.

Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.

Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 350 for adults and THB 200 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way, Maximum occupancy 8)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for THB 1600 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Patong Patong
  • Grand Mercure Phuket Patong Resort Patong
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Resort
  • Grand Mercure Phuket Patong (opening Early 2014)
  • Mercure Phuket Patong Patong
  • Grand Mercure Phuket Patong Resort

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Bubbles Restaurant offers international cuisine, pool views, and poolside dining. Nearby restaurants include Hard Rock Cafe Phuket (3-min walk), Halfway Inn (3-min walk), and Sam's Steaks and Grill (4-min walk).
  • Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
  • Have fun with activities like boat tours, scuba diving, and water skiing, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a waterslide, a steam room, and spa services, as well as an arcade, a picnic area, and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    This hotel is beautiful and the staff are super nice and attentive to every need. Our rooms were spotless and we especially loved the shower. Our only complaint was the lack of enforcement of rules around the pool. The hotel was extremely full with tourists from China, many of whom openly allowed their children to urinate on the pool deck, bring glass dishes full of food and drink into the pool and run, scream and climb. The adults also smoked anywhere they liked, not just in designated areas. Many of them spit on the pool deck and and entered the pool fully dressed in street clothes. There was constant yelling back and forth, and in the breakfast buffet, lots of pushing and shoving. I think the staff does need to monitor guests behaviour, and enforce rules, not only in fairness to all guests, but for safety reasons, as well.

    13 night romance trip, Jan. 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great property in the middle of the action of Patong. I would stay here again .

    4 night trip, Jan. 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful hotel and lovely rooms with great staff and amenities. It is very well located in Patong. I didn’t give the highest rating as our room stank of mould and damp. We left the door/window open but it didn’t go. I didn’t mention it to the front desk as we were only there for 1 night stay.

    SPUDS, 1 night trip, Nov. 22, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Cleanliness and feel of bathroom was not up to par. Bed was pretty hard, good for some, but not for one that’s used to a more plush sleeping profile. Close walking distance to many restaurants.

    2 night romance trip, Nov. 16, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Check in was open concept. The lobby was open to the outside.

    4 night trip, Nov. 14, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful stay!

    Service was great and staff was very polite. Great location not too far from restaurants and the beach but still quiet. Thanks!

    Evelyn, 2 night romance trip, Nov. 12, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was very attentive to your needs. The amenities was comfortable and clean. Breakfast buffet was amazing.

    Ann, 14 night romance trip, Nov. 10, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice comfortable hotel

    Emil, 7 night trip, Jul. 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    الفيلا روعة و بغرف متعدده

    المكان عجيب ويصلح للعرائس وكذالك الشباب، السعر كان مميزا في هذه الفترة وقد تزداد. اذا كانت الفرصة متاحة لك اختار و استمتع بقرب الاماكن كهذا النوع من الفنادق

    Ibrahim, 7 night trip with friends, Jul. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Even during this tough time, the hotel has been looked after well. Excellent service. All staffs are super friendly, the hospitality and warmth of Thai people is always there. Thank you. Will definitely return again.

    1 night trip with friends, Apr. 2, 2021

    Verified Expedia guest review

See all 585 reviews