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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

West Lake State Guest House, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
18 Yanggong Causeway, Hangzhou, Zhejiang, 310007, China

Lakefront hotel with 3 restaurants, near West Lake
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel is located by the beautiful west lake, it is super clean and very quiet. The…Nov. 20, 2019
  • Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly…Apr. 26, 2019

West Lake State Guest House, Hangzhou

  • Elegant Suite
  • King Room with Courtyard View
  • Lake View Room (King Bed) in Building No.7
  • Courtyard View Room (King Bed) in Building No.7
  • Courtyard View Room (King Bed) in Building No.8
  • Courtyard View Room (Twin Beds) in Building No.8
  • Twin Room with Courtyard View

What’s around West Lake State Guest House, Hangzhou

Landmarks

  • In Xihu
  • West Lake - 25 min walk
  • Zhejiang University - 44 min walk
  • Lingyin Temple - 2.4 mi / 3.9 km
  • Broken Bridge - 3.5 mi / 5.7 km
  • Wulin Square - 4.5 mi / 7.2 km
  • Wushan Night Market - 4.7 mi / 7.6 km
  • Hangzhou China Silk Town - 5 mi / 8 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Station - 9 min drive
  • Hangzhou East Railway Station - 14 min drive
  • Hangzhou South Station - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable amenities.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free extended parking on site (limited)

  • Electric vehicle charging point

  • Free RV/bus/truck parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Ecotours on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Marina on site
  • Spa tub
  • Steam room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 7
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Onsite venue - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.

Onsite venue #2 - This fine-dining restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Ecotours on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

West Lake State Guest House, Hangzhou’s small print

Also known as

  • State Guest House Hotel
  • West Lake State Guest House Hangzhou
  • West Lake State Guest House Hotel Hangzhou
  • West Lake State Guest House
  • West Lake State Guest House Hotel
  • West Lake State Guest House Hotel Hangzhou
  • West Lake State Guest House Hangzhou
  • West State Guest House Hotel
  • West Lake State Hangzhou
  • West Lake State Guest House Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 147 for adults and CNY 74 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for West Lake State Guest House, Hangzhou

  • Does West Lake State Guest House offer free cancellation for a full refund?
    Yes, West Lake State Guest House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at West Lake State Guest House?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at West Lake State Guest House?
    Yes, there's free self and extended parking. Parking spots may be limited.
  • Is there a pool at West Lake State Guest House?
    Yes, there's an indoor pool.
  • Are pets allowed at West Lake State Guest House?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at West Lake State Guest House?
    You can check in from 2:00 PM to noon. Check-out time is noon.
  • Are there restaurants at or near West Lake State Guest House?
    Yes, there are 3 onsite restaurants.
  • What is there to do near West Lake State Guest House?
    Recommended spots to visit include West Lake (1.3 mi) and Zhejiang University (2.3 mi), along with Lingyin Temple (2.4 mi) and Broken Bridge (3.5 mi).

Recent reviews

Exceptional 9.4 From 83 reviews

Exceptional 10.0
Historic hidden gem
It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
Michael R, th2 night romance trip
Exceptional 10.0
I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Jun, us2 night family trip
Good 6.0
Beautiful place, poor service
The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
us1 night family trip
Exceptional 10.0
Perfect location and outstanding service.
Zhening, us2 night family trip
Exceptional 10.0
Excellent service
Wonderful experience staying at West Lake Guest House in Hangzhou. Hotel staffs were incredibly helpful and nice! Will certainly return in the future.
us3 night business trip
Very Good 8.0
Travelers from USA
Beautiful environments but stayed in different building, needs golf car to transfer from one building to another, course inconvenience for people to go even to the restaurant for breakfast unless you stay in the main building. That’s why we have to pay additional to upgrade to the main building.
karen, us3 night romance trip
Very Good 8.0
It is not so convenient if you have a car. There are not so many restaurants nearby. The room need remodeled as a five star hotel. The breakfast and dinner buffets are just so-so. But if you want to enjoy a quiet and joyful time nearby the west lake and you don't like the crowd, it is the best place. It is very private. The garden and lake views are very beautiful and impressive. The service is good. They brought us the ginger tea because they heard my husband coughed inside the room. That is sweet.
Wei, us2 night family trip
Exceptional 10.0
amazing hotel
很棒的酒店,装修非常老干部风格。但是细节处还是体现了精致,有入住水果(当季,且不止一种)为了防蚊很贴心的给了青草油➕风油精。环境没话说,不可能找到其他那么棒的自然景观。早饭,是所有酒店里我吃到最棒的!九曲红梅做的茶叶蛋!
Zeyuan, us1 night romance trip
Exceptional 10.0
Happy stay at West Lake Guest House
Hotel was well maintained, very clean and conformable. The garden was amazing and worth the time to spend in it. Breakfast was very good with lots of variety.
us2 night family trip
Exceptional 10.0
Stunning in every way
Seriously, who wouldn't want to just move in and live at the West Lake State Guest House. We loved everything about this place - every little detail! The rooms, the snacks in the rooms, the bathtub, the room service, the landscaping, the view, the buffets, the golf carts, the location. Can't wait to return!
Sara, us2 night family trip

West Lake State Guest House, Hangzhou

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