Guests
All properties in Banner Elk, North Carolina, United States of America
Apartments

The Highlands at Sugar by Capital Vacations, Banner Elk

3-star apartment with indoor pool, near Sugar Mountain Resort

  • Free WiFi and free parking

Image gallery

  • Apartment, 2 Bedrooms - Balcony
  • Apartment, 2 Bedrooms - Balcony
  • Indoor Pool
  • Indoor Pool
  • Apartment, 2 Bedrooms - Balcony
Apartment, 2 Bedrooms - Balcony. Image 1 of 87
1 / 87Apartment, 2 Bedrooms - Balcony
2173 Sugar Mountain Drive, Banner Elk, 28604, NC, United States of America
8.2.Very Good.
  • Property have spider webs and dirt throughout.it isnt kept up well

    Dec. 1, 2021

  • The experience was wonderful and very family friendly. Few guests were here due to being…

    Nov. 11, 2021

See all 247 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Contactless check-in is available

Guests rated location

Quiet
Safe
Easy parking
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 57 smoke-free apartments
  • 1 indoor pool
  • Fitness center
  • Arcade/game room
  • Lobby fireplace
  • Front desk safe

Feel at home

  • Playground on site
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator

What’s around

  • Sugar Mountain Resort - 13 min walk
  • Sugar Creek Gem Mine - 41 min walk
  • Linville River - 2.5 mi / 4 km
  • Grandfather Mountain State Park - 2.8 mi / 4.5 km
  • Pisgah National Forest - 9.1 mi / 14.6 km
  • Hawksnest Tubing Park - 9.1 mi / 14.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Twin Room

What’s around

Landmarks

  • Sugar Mountain Resort - 13 min walk
  • Sugar Creek Gem Mine - 41 min walk
  • Linville River - 2.5 mi / 4 km
  • Grandfather Mountain State Park - 2.8 mi / 4.5 km
  • Pisgah National Forest - 9.1 mi / 14.6 km
  • Hawksnest Tubing Park - 9.1 mi / 14.7 km
  • Watauga River - 3.1 mi / 5 km
  • Banner House Museum - 4.4 mi / 7 km
  • Lees-McRae College - 4.4 mi / 7.2 km
  • Grandfather Golf and Country Club - 4.6 mi / 7.5 km
  • Flat Top Brewing Company - 5.2 mi / 8.4 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 86 min drive
map
See on map
2173 Sugar Mountain Drive, Banner Elk, 28604, NC, United States of America

At a glance

Size

  • 57 apartments

Arriving/leaving

  • Check-in time 4 PM-5 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

The manager

Speaks: English

At the property

Food and drink

  • Barbecue grills

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1
  • Playground on site
  • Downhill skiing nearby
  • Snowboarding nearby
  • Arcade/game room
  • Billiards or pool table

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English

In the apartment

Home comforts

  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer

Things to enjoy

  • Fireplace
  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Highlands Sugar Cabin Banner Elk
  • The Highlands at Sugar by Capital Vacations Apartment
  • The Highlands at Sugar by Capital Vacations Banner Elk
  • The Highlands at Sugar by Capital Vacations Apartment Banner Elk
  • Highlands Sugar Cabin
  • Highlands Sugar Banner Elk
  • Highlands Sugar

*See fees and policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 5 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Bella's (2.7 mi), Mountain Grounds Coffee & Tea Co (2.9 mi), and Puerto Nuevo (3 mi).
  • Have fun with nearby winter activities like downhill skiing and snowboarding. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Highlands at Sugar by Capital Vacations also has a fitness center and an arcade.
8.2.Very Good.
  • 10.0.Exceptional

    A Perfect Affordable Condo with AMAZING VIEWS!!!!

    I can't say enough nice things about this literal dream come true. The virw!!! The apartment!! Everything was absolutely perfect!

    brad, 2 night trip, Oct. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Place

    We had a great time, fantastic views and friendly staff. Will definitely be back!

    steve, 2 night trip, Sep. 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Wasn’t very clean.needed updates severely

    3 night family trip, Sep. 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Weekend get away!

    The view was AMAZING and the communication with the property was great. However there was no indication on the website that it was under renovations. There was paint on the floors, the walls looked like they were just patched with different colors, the bathroom door looked like it was beat to death on the bottom, the screen door for the porch didn’t work and kept coming off, the windows in the bedrooms didn’t work properly and the blinds in the living room didn’t work either. The website gave no indication that there was not air in the place and it was really hot. The only thing that was good about staying here was the view as it was breath taking

    Taylor, 2 night trip, Aug. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pleasantly Surprised

    I was very pleasantly surprised by the size, location, Mountain View’s, cleanliness and overall comfort of the room. The only complaint that I have is the walls and floors are very thin. I could hear the guests above me when they walked around. That does not deter me from staying there again!

    Nancy, 2 night family trip, Aug. 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The properties view was absolutely beautiful. Everything was up to date and worked perfectly fine. There was no ac so you had to make sure the windows were open. Everyone loved this location.

    3 night trip with friends, Aug. 8, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice apartment!

    Our second room was very nice. Beautiful view! First room on ground level needed work done to screens and lots of torn woodwork. We asked to move and got a nicer room on the second floor.

    5 night family trip, Jul. 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Everything about the trip is good except for the mattresses and couch

    3 night trip, Jun. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great view and roomy, but needs some updating

    Local is central to all the activities in the area. Golf, towns, restaurants, mountains, trials shops, etc. Has two porches with a fantastic view. Place is roomy with remodeled kitchen and bath. Needs new furniture and carpet. Several screens were damaged or missing. There was s leak over the stove from the shower upstairs. Doors creaked. Needs oil.

    Ray, 5 night family trip, Jun. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The fan in the bedroom was broken, went to the desk and the "fixer guy" handled it right away. Very friendly. The water in the shower made a weird noise and the people above us were very loud sounded like they were taking Zumba classes the whole day. Other than that, we enjoyed our stay.

    3 night trip, May 28, 2021

    Verified Expedia guest review

See all 247 reviews