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1 room, 2 adults

Hotel Mousai Puerto Vallarta, Puerto Vallarta

5-star5 stars
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48390, Mexico

Adults-only beachfront resort with spa, near Garza Blanca Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Exceptional9.4
  • Lives up to its stellar reviews. No disappointments. Either met or greatly exceeded our…Nov. 21, 2018
  • Beautiful hotel. Was disappointed that our transportation from the airport was not…Nov. 29, 2016
154See all 154 Hotels.com reviews
From 851 reviews

TripAdvisor Traveller Rating

Hotel Mousai Puerto Vallarta, Puerto Vallarta

from $378 CAD
  • Mousai Suite
  • Ultra Mousai Suite
  • Mousai Corner Suite
  • Utra Mousai Corner Suite
  • The Penthouse

What’s around Hotel Mousai Puerto Vallarta, Puerto Vallarta

Top spots nearby

Recommended by this property

  • Garza Blanca Beach (3-minute walk)
  • Playa Gemelas (11-minute walk)
  • Los Arcos (31-minute walk)
  • Vallarta Zoo (32-minute walk)
  • Playa Mismaloya (37-minute walk)

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 39 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive rates available
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Racquetball/squash on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Conference space size (feet) - 2808
  • Conference space size (meters) - 261
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Separate living room
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

Dining

Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.

The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

BOCADOS STK - Overlooking the ocean, this steakhouse specializes in international cuisine and serves breakfast, lunch, and dinner.

The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Blanca Blue - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Mousai Puerto Vallarta, Puerto Vallarta’s small print

Also known as

  • Hotel Mousai Puerto Vallarta
  • Hotel Mousai
  • Mousai Puerto Vallarta
  • Mousai
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Hotel
  • Mousai Puerto Vallarta Puerto Vallarta

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of USD 30 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 35 per person (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 154 reviews

Hotel Mousai Puerto Vallarta, Puerto Vallarta
Good6.0
We stayed for 5 night. The hotel rooms are not sound-proof and extremely noisy by the elevator.
Jeffrey, sg5 night romance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Exceptional10.0
Beautiful rooms, very modern hotel, great rooftop pool, did not try the restaurants, breakfast mediocre
Christian, us3 night romance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Exceptional10.0
Those views though
Hotel Mousai is a lovely resort. The rooftop bar has stunning views and great vibes. A bit slow on service when there's a lot of people though. I am not a big drinker but the drinks were very weak. We even heard others make the same comment & had to order extra shots. We were able to get a reservation for all the restaurants with no problems. The food is delicious! We especially enjoyed the Hiroshi Restaurant. Nothing to do outside of the resort, which is why we only stayed 3 nights and then went back closer to town for the rest of our vaca. The beach is small but nice and clear blue water. We did do the guided hike, but a bit slow for our liking because there were 30+ people. Room was so spacious and lovely. The balcony jacuzzi was a nice plus and the views at this resort are just amazing, even from our room on the second floor. The spa is just wow, but unfortunately didn't have time to use it. The only downside is there was no entertainment. The rooftop bar stays open til 1am and there might be someone playing a musical instrument but we would have preferred if there was a show to watch each night
, us3 night romance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Fair4.0
Unfortunate change for the worse
It was our favorite hotel before this visit. Now they start with signing you up for a time share talk. Staff does not communicate at all. One employee stole sunglasses from another guest. A necklace of mine went missing. Mangement is nowhere to be found. Finally, the only place to relax is by the wonderful roof top pool. If you dont like extremely loud music blaring at all times, I suggest another hotel.
christy, usRomance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Exceptional10.0
Amazing
Amazing service. Great beach !!!
Harmik, us3 night romance trip

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Hotel Mousai Puerto Vallarta, Puerto Vallarta

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