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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Hotel Mousai Puerto Vallarta, Puerto Vallarta

Adults-only beachfront resort with spa, near Garza Blanca Beach

  • Free WiFi and free parking
From
$528 CAD

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  • Hotel Mousai Puerto Vallarta, Puerto Vallarta
  • Hotel Mousai Puerto Vallarta, Puerto Vallarta
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  • Hotel Mousai Puerto Vallarta, Puerto Vallarta
Hotel Mousai Puerto Vallarta, Puerto Vallarta. Image 1 of 152
1 / 152Hotel Mousai Puerto Vallarta, Puerto Vallarta
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390, JAL, Mexico
9.6.Exceptional.
  • Best place I had been in a long time. Amazing, Highly recommend

    Feb. 24, 2020

  • Staff including our butler Cesar were all excellent and lovely to talk with. Food was…

    Feb. 7, 2020

See all 263 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 72 guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool

What’s around

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Los Arcos - 36 min walk
  • Playa Mismaloya - 2.7 mi / 4.4 km
  • Vallarta Zoo - 3.4 mi / 5.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Mousai Suite North
  • Ultra Mousai Suite North
  • Mousai Corner Suite North
  • Ultra Mousai Corner Suite North
  • 1 Bedroom Penthouse North
  • Mousai Suite Two Double Beds North
  • Mousai Suite South
  • Mousai Suite Two Double Beds South
  • Mousai Corner Suite South
  • Ultra Mousai Suite South
  • Ultra Mousai Corner Suite South
  • 1 Bedroom Penthouse South
  • 2 Bedroom Penthouse South
  • 2 Bedroom Mousai Suite South
  • 2 Bedroom Ultra Mousai Suite South

Location

Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390, JAL, Mexico
  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk

What’s around

Landmarks

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Los Arcos - 36 min walk
  • Playa Mismaloya - 2.7 mi / 4.4 km
  • Vallarta Zoo - 3.4 mi / 5.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Beach towels
  • Pool umbrellas
  • Tennis on site

Working away

  • Conference space
  • Conference space size (feet) - 2808
  • Conference space size (meters) - 261
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and select beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Spa/beauty facilities and services

Spa

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.

The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

BOCADOS STK -Garza Blanca - This steakhouse specializes in international cuisine and serves breakfast and dinner. Open select days.

The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Blanca Blue -Garza Blanca - This beachfront family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between USD 550 and USD 950 per person (approximately)

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Also known as

  • Hotel Mousai Puerto Vallarta
  • Hotel Mousai Puerto Vallarta Resort
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Hotel Mousai Puerto Vallarta Resort Puerto Vallarta
  • Hotel Mousai
  • Mousai Puerto Vallarta
  • Mousai
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Hotel
  • Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Resort

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Mousai Puerto Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4 PM - 11:30 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring alfresco dining, Japanese cuisine, and ocean views. Nearby restaurants include Taste Restaurant at Casa Cupula (4 mi), Tacos Revolución (4.1 mi), and Salud (4.1 mi).
  • No, this resort doesn't have a casino, but Vallarta Casino (14-min drive) is nearby.
  • Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Mousai Puerto Vallarta also has 3 bars and a fitness center, as well as a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Spectacular Hotel! Service and staff were all amazing, especially Caesar at the Rooftop pool,

    7 night trip, Mar. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The views are simply spectacular, especially from the rooftop pool area. The hotel is simply over the top opulent. Terrific breakfast. Outstanding staff. Very generic "American" - absolutely no connection to Mexico which is sad. It felt like a hotel in Dubai, which is not a complement.

    3 night trip, Feb. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lives up to its stellar reviews. No disappointments. Either met or greatly exceeded our expectations. Would go back without hesitation.

    M.Hathaway, 4 night romance trip, Nov. 16, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    All amazing.

    Helen, 5 night trip, Aug. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect vacation-no issues! Beautiful property, safe, exquisite and friendly staff. Gorgeous resort and amenities…..

    4 night trip with friends, Jun. 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic Hotel with even better service

    Aboslutely phenomenal hotel with even better service and the roof top pool is absolutely stunning. Everyone was very attentive and friendly and the location and facilties are world class. Look forward to statying here again. Gotta try Hiroshi for dinner btw...excelent food

    Pablo, 3 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I strongly encourage everyone to research this hotel. Extremely dissatisfied on every level from cleanness to service.

    3 night trip with friends, May 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Unique, beautiful and luxury

    4 night family trip, May 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was beautiful and private. It had amazing views of the ocean!

    8 night romance trip, May 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Had an amazing trip to Hotel Mousai! The views were breathtaking, the staff was attentive, and the food was delicious.

    3 night trip with friends, May 16, 2021

    Verified Expedia guest review

See all 263 reviews