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Hotel Mousai Puerto Vallarta

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2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Overview of Hotel Mousai Puerto Vallarta

VIP Access

Hotel Mousai Puerto Vallarta

5.0 star property
Adults-only beachfront aparthotel with spa, near Garza Blanca Beach

9.6/10 Exceptional

527 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390

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About this area

What's nearby

  • In South Shore Hotel Area
  • Playa Mismaloya - 10 min drive
  • Playa de los Muertos - 14 min drive
  • Malecon - 22 min drive
  • Cruise Ship Terminal - 37 min drive
  • Bay of Banderas - 47 min drive
  • Nayar Vidanta Golf - 58 min drive
  • Nuevo Vallarta Beach - 60 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 48 min drive

Restaurants

  • La Playita - 5 min drive
  • Tacos Revolución - 6 min drive
  • Archie's Wok - 6 min drive
  • Café San Angel - 6 min drive
  • Kaiser Maximilian - 7 min drive

About this property

Hotel Mousai Puerto Vallarta


Property Location
With a stay at Hotel Mousai Puerto Vallarta in Puerto Vallarta (South Shore Hotel Area), you'll be steps from Garza Blanca Beach and 9 minutes by foot from Playa Gemelas. This 5-star resort is 1.9 mi (3 km) from Los Arcos and 2.7 mi (4.4 km) from Playa Mismaloya.

Rooms
Make yourself at home in of the guestrooms featuring private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Amenities
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a steam room. Additional amenities at this resort include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Grab a bite from the snack bar/deli serving guests of Hotel Mousai Puerto Vallarta. Wind down with a drink at one of the 3 bars/lounges or 3 poolside bars. Full breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities
Featured amenities include express check-in, complimentary newspapers in the lobby, and luggage storage. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

All-inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM - 11:30 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Umbrellas
  • Outdoor private spa tub
  • Private spa tub
  • Spa tub
  • 8 treatment rooms

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Car recommended

Restaurants on site

  • Hiroshi
  • The Terrace
  • NOI - Italian Restaurant
  • The Rooftop
  • DAO-Contemporary Chinese

Food and drink

  • Espresso maker
  • Coffee/tea maker

Dining

  • Free full breakfast available daily 6:00 AM–noon
  • 6 restaurants
  • 2 poolside bars and 2 bars/lounges
  • Minibar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Towels provided
  • Slippers
  • Bathrobes
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 55-inch flat-screen TV with satellite service
  • DVD player
  • Pay movies
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference center (2808 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • On the bay
  • In the mountains
  • On the riverwalk

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Yoga classes on site
  • Kayaking on site
  • Tennis on site
  • Aerobics classes on site
  • Basketball on site
  • Racquetball/squash on site
  • Snorkeling on site
  • Whale watching nearby
  • Golf lessons nearby
  • Golf nearby

Safety features

  • Security system
  • Smoke detector

General

  • 145 rooms
  • 18 floors
  • 2 buildings
  • Built in 2014
  • Individually decorated

Special features

All-inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta Aparthotel
Hotel Mousai Puerto Vallarta Puerto Vallarta
Hotel Mousai Puerto Vallarta Aparthotel Puerto Vallarta

Frequently asked questions

Does Hotel Mousai Puerto Vallarta offer free cancellation for a full refund?
Yes, Hotel Mousai Puerto Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Mousai Puerto Vallarta?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta on 11 Dec 2022 start from CA $669, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Mousai Puerto Vallarta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Mousai Puerto Vallarta?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Mousai Puerto Vallarta?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Mousai Puerto Vallarta?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Mousai Puerto Vallarta?
You can check in from 4 PM - 11:30 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Mousai Puerto Vallarta and nearby?
Have fun with onsite activities like kayaking and snorkeling, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics, basketball, and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hotel Mousai Puerto Vallarta also has 2 poolside bars and 2 bars, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Mousai Puerto Vallarta?
Yes, there are 6 onsite restaurants, featuring alfresco dining, Japanese cuisine, and ocean views. Nearby restaurants include La Playita (3.1 mi), El Dorado (3.9 mi), and Tacos Revolución (4.1 mi).
Does Hotel Mousai Puerto Vallarta have private spa tubs?
Yes, each apartment has a private outdoor spa tub.
What's the area around Hotel Mousai Puerto Vallarta like?
Hotel Mousai Puerto Vallarta is a short 1-minute walk from Garza Blanca Beach and 9 minutes' walk from Playa Gemelas.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.7/10

Amenities

9.7/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Will stay at no other place!
They did everything a 5 star hotel should do, just an overall great stay
Chad, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

All employees are very friendly and attentive. Everything about the hotel experience was great.
Janine, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I absolutely loved my stay. Everything was perfect and clean and the customer service was over exceptional!
zaona, 4-night trip
Verified Expedia guest review

6/10 Good

shahbaz, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rexaling getaway!
Hotel Mousai is amazing! My daughter and I took a quick getaway to relax and decompress and this hotel didn’t dissappoint. It felt like paradise! We got a corner suite and Lilith, our butler, was the best!
View from our room
Ana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The nicest resort we have ever stayed at! Absolutely stunning views, impeccable service, food was amazing. We will definitely be returning again!
Nicholas, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property is amazing. The food and service are wonderful and the beach is beautiful. Our room was beautiful! Very much enjoyed everything about this resort.
Tracey, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Basil, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

Clean property great views organize excellent service Definitely place to go in the future I would recommend to friends and family
sarkis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jordan, 3-night trip
Verified Expedia guest review