Castel Sant'Angelo Inn, Rome

This is not a hotel. There is no front desk, so it is necessary to contact a person to get the key to the building and the room. But the telephone number announced on the site is not working, I had to call Hoels.com office in London to get the right telephone number to contact a person in charge. It was raining when I arrived the building. I was desperate standing in from of a closed door. It was nothing but a luck, I met another traveler coming out from the building. The fellow traveler texted to the person in charge to inform that I had been in front of the door. It was a really terrible experience. On top of that, there was no heating in mid November. Bed cover was very thin, I was freezing. I trusted rating the hotel had, but there must be some tricks in this rating. I hope the ratings reflect the reality.

The Inn was in a good location for getting to all the resorts.It was very clean throughout and also a very safe area to stay.The breakfast was very basic but fresh every morning. We did enjoy our stay overall.

The lady who did our check in was very friendly, she provided a lot of helpful city information. The Location is perfect. I traveled with my 19 and 17 year old daughters; they loved the placed and we walked almost everywery from there. The airport shuttle is a couple of blocks away from there and only cost us 6euros per person to go to the airport.

Our host Anna is very nice. However, the rooms A/C could not keep up with the heat load that Anna created by leaving the window of the room open all day. It wasn’t until about 300-400am that I stopped sweating. The shower is for children. Very small and the shower head is too low. If you are tall, you can’t stay here.

Our hostess was super friendly and went above and beyond ordering a taxi and confirming a transfer to ship.