Guests
All properties in Lisbon, Lisbon District, Portugal

Torel Palace Lisbon, Lisbon

Luxury hotel with spa, near Rossio Square

  • Free WiFi
From
$230 CAD

Image gallery

  • Villa - Guest Room View
  • Villa - Guest Room View
  • Outdoor Pool
  • Villa - Living Area
  • Villa - Guest Room View
Villa - Guest Room View. Image 1 of 166
1 / 166Villa - Guest Room View
Rua Câmara Pestana, 23, Lisbon, 1150-082, Portugal
9.6.Exceptional.
  • The staff are great, friendly and always helpful. We had a problem and had to return to…

    Oct. 6, 2019

  • Amazing views of the city. Unique, beautiful space. Kind staff.

    Sep. 9, 2019

See all 82 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 31 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 1 outdoor pool
  • Rooftop terrace

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • In Lisbon City Center
  • Rossio Square - 7 min walk
  • Botanical Garden - 11 min walk
  • Santa Justa Elevator - 12 min walk
  • Carmo Convent - 13 min walk
  • Lisbon Cathedral - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Suite
  • Suite (Master)
  • Villa
  • Standard Suite, City View
  • Executive Suite, City View
  • Royal Suite
  • Premier Suite
  • Deluxe Apartment, 2 Bedrooms

What’s around

Landmarks

  • In Lisbon City Center
  • Rossio Square - 7 min walk
  • Botanical Garden - 11 min walk
  • Santa Justa Elevator - 12 min walk
  • Carmo Convent - 13 min walk
  • Lisbon Cathedral - 17 min walk
  • Commerce Square - 17 min walk
  • Marquis of Pombal Square - 17 min walk
  • Castle of Sao Jorge - 22 min walk
  • Mercado da Ribeira - 23 min walk
  • Gulbenkian Museum - 36 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 8 min drive
  • Cascais (CAT) - 17 min drive
  • Rossio Station - 9 min walk
  • Santa Apolonia Station - 24 min walk
  • Cais do Sodré Station - 24 min walk
  • Rua Câmara Pestana Stop - 1 min walk
  • Largo da Anunciada Stop - 3 min walk
  • Martim Moniz Station - 7 min walk
  • Airport shuttle (surcharge)
map
See on map
Rua Câmara Pestana, 23, Lisbon, 1150-082, Portugal

At a glance

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Specific rooms only*
  • 2 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 20.00 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Full-service spa
  • Bicycle rentals nearby

Working away

  • Number of meeting rooms - 1
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1902
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Languages Spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 24-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15.00 for adults and EUR 15.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way, Maximum occupancy 2)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 65 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pet deposit: EUR 50 per stay
  • Pets are allowed for an extra charge of EUR 30 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 20.00 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Torel
  • Torel Palace
  • Torel Palace Lisbon Hotel
  • Torel Palace Lisbon Lisbon
  • Torel Palace Lisbon Hotel Lisbon
  • Torel Palace
  • Torel Palace Hotel
  • Torel Palace Hotel Lisbon
  • Torel Palace Lisbon
  • Torel Palace Hotel
  • Torel Palace Lisbon
  • Torel Palace Hotel Lisbon

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Torel Palace Lisbon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 20.00 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 30 per pet, per night, and there's also a deposit of EUR 50 per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Champanheria Do Largo (3-min walk), Fabrica Coffee roasters (4-min walk), and Jesus é Goês (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Torel Palace Lisbon also has 2 bars and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    This is a beautiful hotel! The rooms and location are perfect!

    Cassandra, 2 night romance trip, Aug. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay and friendly helpful staff. Highly recommend!!

    John, 1 night romance trip, Apr. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff in this hotel are exceptional. I have never met a nicer group of employees.

    2 night romance trip, Mar. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful hotel.

    the staff are all fantastic. The hotel is beautiful and comfortable.

    Andrew, 10 night trip, Aug. 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All aspects of our stay were exceptional. Will return again.

    Maria, 2 night trip, Jul. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We were upgraded to the penthouse! The location is perfect for a short Lisbon stay as everything is nearby.

    3 night family trip, Aug. 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Torel Palace is one of a kind!

    Perfect stay in Lisbon at Torel Palace. I can't wait to return! It's truly a special charming hotel in a great location. The staff is beyond super helpful from helping to arrange private tours to the thoughtful touches to make your stay memorable.

    4 night trip with friends, Jan. 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Definitely an "under construction" vibe to it. Construction banging first thing in the morning, restaurant randomly closed one night. You stay at a boutique hotel to enjoy the property.... and I feel some of that got taken away. Staff was lovely. Top notch patio and bar. Excellent service and cleanliness. Breakfast a stone rip off. Not included, hideously expensive. It is so close to being a five star experience worth going out of your way for. But there are some misses.

    3 night trip, Nov. 19, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Very caring personable service. Excellent facility. Very warm.

    3 night romance trip, Oct. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Torel Palace was incredible! The staff was wonderful and went above and beyond to make us feel special. They even gave us a bottle of wine to celebrate our engagement. The property itself is so beautiful I didn't want to leave. I will definitely stay here again on future trips to Lisbon!

    4 night romance trip, Sep. 30, 2019

    Verified Expedia guest review

See all 82 reviews