Miyana Hotel

Photo gallery for Miyana Hotel

Executive Room | Primary image
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Miyana Hotel

Miyana Hotel

3-star property
3-star hotel in Medan with restaurant and bar/lounge

6.6/10 Good

12 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Jl. H. Anif, No.28, Medan, North Sumatra, 20372
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free area shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
  • Free self parking

Room options

About this area

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 39 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Miyana Hotel

3-star hotel
Consider a stay at Miyana Hotel and take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a coffee shop/cafe. Treat yourself to spa services, such as reflexology, a facial, or a body treatment. The onsite restaurant, Miyana Lounge and Karaoke, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking and extended parking
  • A free area shuttle, an area shuttle, and massage treatment rooms
  • Concierge services, free newspapers, and luggage storage
Room features
All guestrooms at Miyana Hotel feature perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries
  • LED TVs with cable channels
  • Daily housekeeping and desks


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 5 floors


  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite extended parking
  • Free offsite parking nearby


  • Airport shuttle (available on request)*


  • Free area shuttle within 500.00 meters

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 5 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free local shuttle

Working away

  • Business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Spa services
  • Massage/treatment rooms


  • Elevator


  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.


Miyana Lounge and Karaoke - This karaoke bar specializes in international cuisine and serves dinner only.
Cemara Kafe - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 3000000.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 200000.00 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.


This property accepts credit cards.

Also known as

Hotel Miyana
Miyana Hotel
Miyana Hotel Medan
Miyana Medan
Miyana Hotel Hotel
Miyana Hotel Medan
Miyana Hotel Hotel Medan

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Miyana Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Miyana Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Miyana Hotel?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Miyana Hotel?
Yes, an airport shuttle is available. The charge is IDR 200000.00 per vehicle one-way.
What are the check-in and check-out times at Miyana Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Miyana Hotel and nearby?
Miyana Hotel has spa services.
Are there restaurants at or near Miyana Hotel?
Yes, Miyana Lounge and Karaoke offers international cuisine. Nearby restaurants include Don Tei (2 mi), Pizza Hut (2.3 mi), and RM Merapi Jaya (2.6 mi).

Overall score and ratings






Staff & service


Property conditions & facilities

6/10 Good

substandard - needs to improve
Room was dirty - was not exec standard in anyway i know hotel wasnt expensive but being clean should be priority. I only stayed there as it was close to my meeting
adrian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

etzel, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

It was a good experience. Will book this hotel for next business trip.
1-night business trip
Verified Expedia guest review

6/10 Good

Decent hotel for a fair price
Only booked because of proximity to the airport but it was still a 30-45 min taxi ride. Decent hotel for a fair price and breakfast had a good selection. Front desk was unable to help us get to Parapat via a taxi (not sure if it was a language barrier) but they kept pushing us to use their personal drivers. We ended up taking a taxi into Medan and figuring out transportation to Parapat there.
Verified Hotels.com guest review

8/10 Very good

Very good value for money. Breakfast...very good.
Room did not have a window. Very quiet. Could not have massage due to Ramadan.
Verified Lastminute guest review

6/10 Good

not too bad
Verified Hotels.com guest review

2/10 Poor

There were 5 in our group, two couples and a single. We booked 2 superior rooms, each with two double beds per room. Reception? Frozen fish. Only singles provided. First complaint, Ignored. 2nd complaint to Manager, zero comprehension that they can’t charge the price if not providing what’s paid for. Option he came up with, one couple move into room with double bed and provide extra single bed. Single bed ended up being a mattress they chucked on the floor Leaking aircon dripping onto a bag, soaked clothes. Mosquitos rife through the hotel, including rooms. Medium pitched, loud hum that commenced at 2am and went for 10 minutes a time, literally waking me from my sleep 4 ordered meals, took forever and kid sized. Some meals didn't arrive. Chicken nuggets and chips arrived 90mins. Mozzies everywhere Bar and kitchen staff totally disorganised and lazy. Manager doing everything menial. Have NEVER come across a complete schmozzle of a hotel that the Miyana is. Total lack of management structures, lack of training, staff who couldn't care less and it seemed a culture whereby the No1 is the Almighty Rupiah, No2 is the staff in importance with the customer a Very Distant 3rd. Just don't stay there! Chris (not Nathan)
Verified Hotels.com guest review

6/10 Good

Small Hotel
Too expensive for the size of the room, the room had no window and the hotel had a very limited buffet breakfast.
Verified Hotels.com guest review

6/10 Good

Excellent Transit
Perfect for overnighting in Medan, as extremely close to highway (route to/from airport) access. Anyone who has struggled through Medan's inner city congestion will appreciate this comment.
Verified Expedia guest review

6/10 Good

Nice but too far to town
Need to improve for breakfast, lunch , dinner.. Should have more food Transport too far to town become going out also sky during night time
Verified Expedia guest review