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1 room, 2 adults
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Hello Lisbon Castelo Apartments, Lisbon

4 stars4 stars
Rua de São Tomé, 26Lisbon1100-562Portugal, 866-299-2910
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Excellent4.2 / 5
Location
Great location
Vibe
Awesome vibe
Breakfast
Tasty breakfast
Room
Room is all right
309See all 309 Hotels.com reviews
From 101 reviewsTripAdvisor Traveller Rating

Hello Lisbon Castelo Apartments, Lisbon

Hotel Info: 866-266-9798

from $156 CAD
  • Family Penthouse (Apartment)
  • Family Apartment, 1 Bedroom
  • Junior Studio
  • Family Studio
  • Apartment, 1 Bedroom
  • Penthouse (Studio)
  • Penthouse (Apartment)
  • Apartment, Ground Floor
  • Studio, Ground Floor

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

In the hotel

Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping

Hello Lisbon Castelo Apartments, Lisbon’s small print

Also known as

  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 309 reviews

Hello Lisbon Castelo Apartments, Lisbon
Good3.0 / 5
I Wouldn't Stay Here Again.
For the same price I would not stay at this location again. Overall the facility is modern, clean, and organized but modern to the point where the space became sterile. Public transportation to the apartment is limited till 8:30 pm after this time taxis or walking up a steep STEEP (16%) hill are your only options. We knew prior that street level apartments were quite noisy so we ordered an upper level apartment (2nd floor), little we did we know that our rooms were also very very loud from street noise, and all or any movement from footsteps, rolling luggage, etc. from adjacent apartments particularly above. I would not recommend this apartment for the money that you pay and would stay elsewhere.
3 night family trip
Hello Lisbon Castelo Apartments, Lisbon
Good3.0 / 5
Convenient location just don't take apartment #0A
Pros: The concept of the hotel as a self-serve apartment was great. The apartment was well furnished and spacious. The location was along the Tram 28 line which was convenient and it was also within walking distance to several attractions. Cons: As soon as we walked into the apartment #0A we could smell a musty mouldy odor. We found that the walls in the bathroom where the scent was strongest were brownish in the corners from the mold and mildew. Also, it would have been appreciated if instructions on using the washer and dryer in the laundry facilities were posted. Not all machines around the world work the same and we wouldn't have started a load of laundry when we did if we knew one washing cycle was 2.5hrs long!
1 night romance trip
Hello Lisbon Castelo Apartments, Lisbon
Outstanding5.0 / 5
More than expected
Great location
3 night romance trip
Hello Lisbon Castelo Apartments, Lisbon
Outstanding5.0 / 5
Great place to stay
The apartment was perfect. The perfect mix of historic Lisbon building with modern decor. In one of my favorite neighborhoods in Lisbon. We will definitely stay here again.
2 night family trip
Hello Lisbon Castelo Apartments, Lisbon
Excellent4.0 / 5
Enjoyable accommodations in great area
Not knowing Lisbon at all, we took a chance and booked in the Alfama district. We are so glad we did. The location was simply great -- steps to the Castelo de S. Jorge and the No. 28 tram, and many great places to eat nearby. The hotel was in a neighborhood, not a commercial district, so the vibe was more relaxed. The hotel was set up as apartments, rather than hotel rooms, with virtual checkin. They were accommodating in allowing us access to the room before the official check-in time, since our flight landed at 6 a.m. The room size was perfect for the three of us (two adults and one child). However, it was in dire need of a good dusting -- there was a thin layer of dust on all the surfaces and lots of dustballs on the floor. Everything in the room worked as advertised, but no toiletries were provided, so bring your own (it wasn't a big deal for us). And, there is one neighborhood dog who spent the majority of Saturday evening (until about 4 a.m. or so) on the balcony directly across from our room barking at anyone passing by. The decor was modern -- clean lines, lots of white, great artwork. It was a stunning contrast to the old bones of the building itself, which are apparent when you go through the original entrance and into the courtyard. Lovely, in my opinion. The optional breakfast is a must. Trust me on that one. Overall, a decent experience. I would recommend the place, as long as you don't mind haphazard dusting.
3 night family trip

See all reviews

Hello Lisbon Castelo Apartments, Lisbon

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