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Platinum Yucatan Princess Adults Only - All inclusive

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13 outdoor pools, pool umbrellas, sun loungers
Aerial view
Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
6 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Platinum Yucatan Princess Adults Only - All inclusive

VIP Access

Platinum Yucatan Princess Adults Only - All inclusive

5.0 star property
Playa del Carmen beachfront aparthotel with spa and beach bar
8.2 out of 10 Very good
8.2/10 Very good

1,666 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
The price is CA $405
Price available on 06/07/2023
Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
Main amenities
  • 470 apartments
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Tres Rios Ecopark - 13 min drive
  • Quinta Avenida - 10 min drive
  • Mamitas Beach - 11 min drive
  • Playa del Carmen Main Beach - 11 min drive
  • Playa del Carmen Maritime Terminal - 14 min drive
  • Playacar Golf Club - 16 min drive
  • Maroma Beach - 17 min drive
  • Xplor Theme Park - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km

Restaurants

  • Amaranto - 19 min walk
  • Snack Riviera - 12 min walk
  • Buffet Riviera - 13 min walk
  • Buffet Sunset - 11 min walk
  • Piano Bar - 5 min drive
Map

About this property

Platinum Yucatan Princess Adults Only - All inclusive

At Platinum Yucatan Princess Adults Only - All inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of Quinta Avenida. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 poolside bars and a nightclub, and apartments get the details right with free minibar items and bathrobes. Fellow travelers love the helpful staff and location.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • 13 outdoor pools
  • Umbrellas
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 8 treatment rooms
  • Deep-tissue massages
  • Aromatherapy
  • Reflexology
  • Manicures and pedicures
  • Hot stone massages
  • Body treatments
  • Body scrubs
  • Hydrotherapy
  • Couples treatment room(s)
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Yucatan
  • Bruschetta
  • Rodeo Grill
  • Aroma
  • Tao

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Bathrobes
  • Free toiletries
  • Slippers
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • 42-inch plasma TV with satellite service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference space (6426 square feet)

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Convenience store

Things to do

  • Fitness center
  • 6 outdoor tennis courts
  • Nightclub
  • Aerobics classes on site
  • Tennis on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Golf driving range on site
  • Scuba diving nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector

General

  • 470 rooms
  • 5 buildings
  • LED light bulbs

Special features

Spa

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Tao - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only - All Inclusive Aparthotel

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All inclusive offer free cancellation for a full refund?
Yes, Platinum Yucatan Princess Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Platinum Yucatan Princess Adults Only - All inclusive?
As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All inclusive on 7 Jun 2023 start from CA $405, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Platinum Yucatan Princess Adults Only - All inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Platinum Yucatan Princess Adults Only - All inclusive?
Yes, there are 13 outdoor pools.
Are pets allowed at Platinum Yucatan Princess Adults Only - All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Platinum Yucatan Princess Adults Only - All inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless check-in are available.
What is there to do at Platinum Yucatan Princess Adults Only - All inclusive and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All inclusive also has 2 poolside bars, 8 bars, and a nightclub, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Platinum Yucatan Princess Adults Only - All inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine.
Does Platinum Yucatan Princess Adults Only - All inclusive have any outdoor private spaces?
Yes, each apartment features a furnished balcony.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Cindy, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The hospitality was horrible! No one never answer when you called room service. The elevator was broke. We couldn't hey any face towels.
Christal, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nikki, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The food was great with many choices. The property is not large and is very accessible.
Troy Larry, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Dave, 7-night trip
Verified Expedia guest review

10/10 Exceptional

lyric, 5-night trip
Verified Expedia guest review

10/10 Exceptional

It was awesome can’t complain
Sean, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome place great hospitality
Leslie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This place was so fun. My first time loved all adult no children running around lol except for the wild life which was amazingly cool to see. Place was clean staff beyond friendly everyone we meet. Having drinks at anytime was perfect . Restaurants were good along with buffet. Beach also had food and drinks accessible. I would come here again meet a lot of ppl from all over!!! Great place for adults 10/10 for me and my daughter
Verified Expedia guest review

10/10 Exceptional

The food was amazing. They had lots of activities to do at the pool. The drinks were good. We met a lot of really nice people. The workers were all so friendly. We hadn't been on vacation in 4 years so it was way overdue and this resort was amazing! I would recommend it to anyone wanting an adult only get away.
Carime R, 7-night romance trip
Verified Expedia guest review