I booked a room here through hotels.com for myself, husband and friend for a night away in Edinburgh. The first thing that upset me was there is no lobby or reception or anyone to greet you on arrival. The front door was locked so we had to wait outside in the rain from 5pm - 6pm. I called the lady whom manages the room, and she told us she would email me the passcode to get into the apartments. (I'm still waiting for said email two days on). So after many phonecalls, another guest arriving (non English speaking tourist) and another hour wait, she finally gave us the passcode over the phone. The rooms were tidy in themselves. But, the main room double bed, very low to the ground, soft mattress, woke up with a sore back. Only one T.V channel showing. There is a notice warning tenants, that any mess left behind will incur a 30 pound service charge.
We washed all our cups and put them away, stripped the beds, didn't leave any trace of dirt, and after just one night staying in the place they still charged us the full 30 pound. I am still waiting for the security deposit, which has left me out of pocket, and after ringing the lady in charge to ask when I will receive it, was taken aback by her rudeness on the phone.
All in all, a night at the roxburghe would have been the same price without having to clean up after ourselves, in a better part of Edinburgh, and without dealing with rude, obnoxious staff!!
Could not recommend this place to anyone.